Business Analyst

Onsite 3x a week in Center City PhiladelphiaThe Business Analyst supports a fast-paced production environment, partnering with cross-functional teams to analyze business needs, improve processes, and ensure alignment between business stakeholders and IT.Key ResponsibilitiesAct as liaison between business stakeholders and IT teamsGather and document business requirements; recommend solutionsAnalyze processes, identify issues, and drive improvementsReconcile enrollment and ID card data; report findings to stakeholdersInvestigate incidents, track defects, and ensure timely resolutionsSupport sprint planning and ensure progress toward development goalsAssist with training, documentation, and procedure updatesLead projects impacting workflows and operational processesQualificationsBachelor’s degree (or equivalent experience) 3–4+ years of business analysis or related experienceStrong analytical, problem-solving, and organizational skillsExperience working in fast-paced, multi-task environmentsProficiency in Microsoft Office and SQLExcellent communication and stakeholder management skillsAbility to work independently and deliver solutions with minimal supervisio