{"schemaVersion":"jobsearcher.job.v1","id":"96b51484ef3d69bb2fef26fd","url":"https://jobsearcher.com/jobs/96b51484ef3d69bb2fef26fd","canonicalUrl":"https://jobsearcher.com/jobs/96b51484ef3d69bb2fef26fd","title":"Full Time Assistant Store Manager","description":"Assistant Store ManagerWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.\r\nEssential Job Duties and Responsibilities\r\nProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.\r\nSupport the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.\r\nPromptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.\r\nRespond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.\r\nPromote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.\r\nAssist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.\r\nObserve associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.\r\nProvide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.\r\nIn partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.\r\nAlong with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.\r\nApprove payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.\r\nEnsure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.\r\nEnsure Omni-Channel orders are fulfilled and shipped daily.\r\nProtect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.\r\nSupport store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.\r\nPerform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.\r\nCount, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.\r\nVerify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.\r\nProcess defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.\r\nMaintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.\r\nAssist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.\r\nSupervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.\r\nConsistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.\r\nAdhere to all opening and closing procedures.\r\nQualifications*\r\nMust provide proof of identity and eligibility to legally work in the United States.\r\nMust be at least 18 years old.\r\nHigh school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.\r\nAt least 6 months of retail management experience preferred.\r\nAt least 2 years of retail sales, guest service, and/or management experience preferred.\r\nVideo game knowledge preferred.\r\nKey Job Skills and Abilities\r\nPossess an outgoing and welcoming personality with strong people skills.\r\nProvide genuine and individualized assistance to every guest during every visit.\r\nDemonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.\r\nAchieve objectives in a fast-paced, rapidly changing environment.\r\nWork independently and within a team to perform all tasks as assigned and in a timely manner.\r\nMeet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.\r\nOperate Point-of-Sale (POS) computer system.\r\nPossess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.\r\nComplete required paperwork properly.\r\nCarry out instructions furnished in written, oral or diagram form.\r\nExecute financial tasks in strict accordance with company policy.\r\nWork a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.\r\nConstructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.\r\nBe reliable and trustworthy; always use good judgment.\r\nAble to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.\r\nBend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.\r\nPossess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).","company":"GameStop","rawCompany":"gamestop","city":"Clovis","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-04-09T08:12:42.082Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"459120","title":"Hobby, Toy, and Game Retailers","slug":"hobby-toy-and-game-retailers"},{"code":"445131","title":"Convenience Retailers","slug":"convenience-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Full Time Assistant Store Manager","description":"Assistant Store ManagerWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.\r\nEssential Job Duties and Responsibilities\r\nProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.\r\nSupport the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.\r\nPromptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.\r\nRespond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.\r\nPromote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.\r\nAssist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.\r\nObserve associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.\r\nProvide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.\r\nIn partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.\r\nAlong with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.\r\nApprove payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.\r\nEnsure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.\r\nEnsure Omni-Channel orders are fulfilled and shipped daily.\r\nProtect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.\r\nSupport store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.\r\nPerform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.\r\nCount, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.\r\nVerify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.\r\nProcess defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.\r\nMaintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.\r\nAssist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.\r\nSupervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.\r\nConsistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.\r\nAdhere to all opening and closing procedures.\r\nQualifications*\r\nMust provide proof of identity and eligibility to legally work in the United States.\r\nMust be at least 18 years old.\r\nHigh school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.\r\nAt least 6 months of retail management experience preferred.\r\nAt least 2 years of retail sales, guest service, and/or management experience preferred.\r\nVideo game knowledge preferred.\r\nKey Job Skills and Abilities\r\nPossess an outgoing and welcoming personality with strong people skills.\r\nProvide genuine and individualized assistance to every guest during every visit.\r\nDemonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.\r\nAchieve objectives in a fast-paced, rapidly changing environment.\r\nWork independently and within a team to perform all tasks as assigned and in a timely manner.\r\nMeet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.\r\nOperate Point-of-Sale (POS) computer system.\r\nPossess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.\r\nComplete required paperwork properly.\r\nCarry out instructions furnished in written, oral or diagram form.\r\nExecute financial tasks in strict accordance with company policy.\r\nWork a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.\r\nConstructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.\r\nBe reliable and trustworthy; always use good judgment.\r\nAble to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.\r\nBend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.\r\nPossess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).","datePosted":"2026-04-09T08:12:42.082Z","dateModified":"2026-04-09T08:12:42.082Z","hiringOrganization":{"@type":"Organization","name":"GameStop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clovis","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"96b51484ef3d69bb2fef26fd"},"url":"https://jobsearcher.com/jobs/96b51484ef3d69bb2fef26fd"}}