{"schemaVersion":"jobsearcher.job.v1","id":"9671c004be326e28200c3f6b","url":"https://jobsearcher.com/jobs/9671c004be326e28200c3f6b","canonicalUrl":"https://jobsearcher.com/jobs/9671c004be326e28200c3f6b","title":"Customer Experience Representative","description":"The Customer Experience Representative serves as the primary liaison between customers, sales staff, and the operations team. This role is responsible for coordinating service dates, confirming scope of work, and ensuring a smooth experience for both corporate and private clients from start to finish.\r\nKey Responsibilities:\r\nAct as the main point of contact between customers, sales, and operations to coordinate services and schedules\r\nCommunicate clearly and professionally with corporate and private clients regarding dates, logistics, and service details\r\nReview sales orders and service requests for accuracy and completeness\r\nCoordinate scheduling changes and resolve issues proactively\r\nMaintain accurate records and documentation in company systems\r\nProvide consistent follow-up to ensure commitments and deadlines are met\r\nSupport operations and sales teams to ensure seamless execution of services\r\nQualifications & Skills:\r\nExcellent oral and written communication skills\r\nStrong attention to detail with exceptional follow-up skills\r\nAbility to multitask and prioritize in a fast-paced environment\r\nProfessional demeanor with strong customer service skills\r\nAbility to work collaboratively across departments\r\nProficiency in Microsoft Office products (Word, Excel, Outlook, Teams, etc.)\r\nPreferred Experience:\r\nExperience in customer service, coordination, scheduling, or operations support\r\nBackground in moving, relocation, logistics, or service-based industries is a plus\r\nJob Type: Full-time\r\nPay: From $19.00 per hour\r\nBenefits:\r\n401(k)\r\nDental insurance\r\nHealth insurance\r\nPaid time off\r\nVision insurance\r\nEducation:\r\nHigh school or equivalent (Preferred)\r\nWork Location: In person#J-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Columbus","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-09T01:19:34.975Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Representative","description":"The Customer Experience Representative serves as the primary liaison between customers, sales staff, and the operations team. This role is responsible for coordinating service dates, confirming scope of work, and ensuring a smooth experience for both corporate and private clients from start to finish.\r\nKey Responsibilities:\r\nAct as the main point of contact between customers, sales, and operations to coordinate services and schedules\r\nCommunicate clearly and professionally with corporate and private clients regarding dates, logistics, and service details\r\nReview sales orders and service requests for accuracy and completeness\r\nCoordinate scheduling changes and resolve issues proactively\r\nMaintain accurate records and documentation in company systems\r\nProvide consistent follow-up to ensure commitments and deadlines are met\r\nSupport operations and sales teams to ensure seamless execution of services\r\nQualifications & Skills:\r\nExcellent oral and written communication skills\r\nStrong attention to detail with exceptional follow-up skills\r\nAbility to multitask and prioritize in a fast-paced environment\r\nProfessional demeanor with strong customer service skills\r\nAbility to work collaboratively across departments\r\nProficiency in Microsoft Office products (Word, Excel, Outlook, Teams, etc.)\r\nPreferred Experience:\r\nExperience in customer service, coordination, scheduling, or operations support\r\nBackground in moving, relocation, logistics, or service-based industries is a plus\r\nJob Type: Full-time\r\nPay: From $19.00 per hour\r\nBenefits:\r\n401(k)\r\nDental insurance\r\nHealth insurance\r\nPaid time off\r\nVision insurance\r\nEducation:\r\nHigh school or equivalent (Preferred)\r\nWork Location: In person#J-18808-Ljbffr","datePosted":"2026-08-09T01:19:34.975Z","dateModified":"2026-08-09T01:19:34.975Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbus","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9671c004be326e28200c3f6b"},"url":"https://jobsearcher.com/jobs/9671c004be326e28200c3f6b"}}