{"schemaVersion":"jobsearcher.job.v1","id":"9636399e05dee52e23968384","url":"https://jobsearcher.com/jobs/9636399e05dee52e23968384","canonicalUrl":"https://jobsearcher.com/jobs/9636399e05dee52e23968384","title":"Application Support Engineer, PCB/Data Management","description":"Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.\n\nPosition Overview:\n\nThe Siemens EDA Global Support team is seeking a dynamic support engineer for the Xpedition Enterprise tools suite. Building EDA experience and PCB design skills, this individual will work directly with internal and external customers to resolve tool issues, partner with account teams to educate users and grow product usage and create knowledge content for the web-based support portal.\n\nResponsibilities include, but are not limited to the following activities:\n\nProactively help customers quickly become productive with Xpedition PCB design tools.\nHelp customers achieve project deadlines by providing support by phone, electronic means or on-site.\nEngage with existing customers to understand and provide guidance for their PCB design methodology.\nAssist account teams with struggling customers to overcome challenges.\nInterface with customers and Electronic Board Systems engineering and provide feedback in both directions.\nRegularly participate in meetings and conference calls with customers, both internal and external.\nWork as part of the account team to develop solutions for customer issues and take an active role to communicate these solutions to the customer.\nCapture knowledge for web-based support systems in the form of articles, white papers and videos.\nProvide proactive customer feedback into product marketing and engineering to drive improvement and future evolution of the product line.\nActively participate in marketing and sales activities such as, workshops, seminars, etc.\nProvide first-line support for all tools in the Xpedition tool suite.\nSupport coverage focused on the western United States, collaborating with the worldwide team.\n\nRequired Qualifications:\n\nBroad knowledge in electrical system design.\nDetailed understanding of Xpedition Enterprise tools\nSelf-motivated with the ability to work independently but collaboratively and to thrive in a fast-paced and evolving product and technical environment.\nAbility to build strong rapport and credibility with customers’ organizations while maintaining an internal network of contacts.\nManage multiple tasks and customer issues concurrently.\nStrong technical communication skills and presentation skills.\nBSEE or BSME, 5+ years of electrical system design experience desired.\nUS citizenship or permanent residency, located in the USA.\n\nPreferred Qualifications\n\nKnowledge of the ECAD Library development and design data management. Siemens Xpedition Enterprise EDM preferred.\nFamiliarity with scripting languages such as VBScript and Python. Prior scripting experience with Xpedition is a plus.\nStrong project management and communication skills – both written and verbal. Prior project management experience a plus.\nFamiliarity with Xpedition DFM/Valor DFM.\nFamiliarity with IT/networking troubleshooting\n\nWorking Conditions/Physical Requirements:\n\nRole will be hybrid with some flexibility in location.\nWill support discussions in various time zones, so virtual meetings outside of home time zone will sometimes be necessary.\n\nThis position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.\n\nWhy us?\n\nWorking at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!\n\nSiemens Software. Transform the Everyday with Us\n\n#LI-EDA\n\n#LI-HYBRID\n\n#SWSaaS\n\n#LI-EW1\n\nThe pay range for this position is $90,000 - $162,000 annually with a target incentive of 3-5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.\n\n90,000 162,000 3-5","company":"Siemens","rawCompany":"siemens","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-19T21:04:32.359Z","occupations":[{"code":"17-2072.00","title":"Electronics Engineers, Except Computer","slug":"electronics-engineers-except-computer"},{"code":"17-2071.00","title":"Electrical Engineers","slug":"electrical-engineers"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Engineer, PCB/Data Management","description":"Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.\n\nPosition Overview:\n\nThe Siemens EDA Global Support team is seeking a dynamic support engineer for the Xpedition Enterprise tools suite. Building EDA experience and PCB design skills, this individual will work directly with internal and external customers to resolve tool issues, partner with account teams to educate users and grow product usage and create knowledge content for the web-based support portal.\n\nResponsibilities include, but are not limited to the following activities:\n\nProactively help customers quickly become productive with Xpedition PCB design tools.\nHelp customers achieve project deadlines by providing support by phone, electronic means or on-site.\nEngage with existing customers to understand and provide guidance for their PCB design methodology.\nAssist account teams with struggling customers to overcome challenges.\nInterface with customers and Electronic Board Systems engineering and provide feedback in both directions.\nRegularly participate in meetings and conference calls with customers, both internal and external.\nWork as part of the account team to develop solutions for customer issues and take an active role to communicate these solutions to the customer.\nCapture knowledge for web-based support systems in the form of articles, white papers and videos.\nProvide proactive customer feedback into product marketing and engineering to drive improvement and future evolution of the product line.\nActively participate in marketing and sales activities such as, workshops, seminars, etc.\nProvide first-line support for all tools in the Xpedition tool suite.\nSupport coverage focused on the western United States, collaborating with the worldwide team.\n\nRequired Qualifications:\n\nBroad knowledge in electrical system design.\nDetailed understanding of Xpedition Enterprise tools\nSelf-motivated with the ability to work independently but collaboratively and to thrive in a fast-paced and evolving product and technical environment.\nAbility to build strong rapport and credibility with customers’ organizations while maintaining an internal network of contacts.\nManage multiple tasks and customer issues concurrently.\nStrong technical communication skills and presentation skills.\nBSEE or BSME, 5+ years of electrical system design experience desired.\nUS citizenship or permanent residency, located in the USA.\n\nPreferred Qualifications\n\nKnowledge of the ECAD Library development and design data management. Siemens Xpedition Enterprise EDM preferred.\nFamiliarity with scripting languages such as VBScript and Python. Prior scripting experience with Xpedition is a plus.\nStrong project management and communication skills – both written and verbal. Prior project management experience a plus.\nFamiliarity with Xpedition DFM/Valor DFM.\nFamiliarity with IT/networking troubleshooting\n\nWorking Conditions/Physical Requirements:\n\nRole will be hybrid with some flexibility in location.\nWill support discussions in various time zones, so virtual meetings outside of home time zone will sometimes be necessary.\n\nThis position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.\n\nWhy us?\n\nWorking at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!\n\nSiemens Software. Transform the Everyday with Us\n\n#LI-EDA\n\n#LI-HYBRID\n\n#SWSaaS\n\n#LI-EW1\n\nThe pay range for this position is $90,000 - $162,000 annually with a target incentive of 3-5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.\n\n90,000 162,000 3-5","datePosted":"2026-08-19T21:04:32.359Z","dateModified":"2026-08-19T21:04:32.359Z","hiringOrganization":{"@type":"Organization","name":"Siemens","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9636399e05dee52e23968384"},"url":"https://jobsearcher.com/jobs/9636399e05dee52e23968384"}}