Payroll/Billing (EVV) Coordinator

About the jobSelf-Direct, Inc. is seeking a detail-oriented Payroll/Billing (EVV) Coordinator to join our team. In this role, you will be a key player in ensuring accurate weekly payroll processing, timely healthcare billing, and full compliance with New York State DOH Electronic Visit Verification (EVV) guidelines. You will serve as a reliable point of contact for employees and clients while supporting the broader mission of the individuals and families we serve.Key ResponsibilitiesPayrollVerify office e-timesheets, PTO requests, and related documentation weeklyAssist with weekly payroll submission workflows under direction of the Payroll & Billing ManagerDistribute live checks and pay stubs to employees on a weekly basisAdd and remove employees from payroll; maintain related payroll reportsMaintain eligibility records for raises, benefits, and payroll-related mattersField employee payroll inquiries and escalate complex issues as appropriateAssist with outside wage verifications and routine payroll reportingEVV Compliance & Quality AssuranceEnsure EVV records are obtained and maintained per NYS DOH EVV guidelinesPerform weekly pre-billing audits on EVV records for accuracy and completenessEducate field staff on proper EVV procedures and provide necessary tools and supportReport EVV compliance trends to supervisor and recommend corrective actionsEnforce SDIs EVV Disciplinary process and maintain related recordsRespond promptly to all EVV and billing inquiries across all communication channelsAccounts Receivable & BillingReview, rework, and track all claims and invoices on a weekly basisReceive, sort, and post incoming receivables; contact clients or contracted parties as neededManage account statuses and balances; assist with credit card and EFT transactionsServe as a point of contact for client billing issues and inquiriesIdentify improvement areas using data and reports; monitor unpaid or underpaid claimsReport billing errors to supervisor and compliance department prior to corrected billingQualificationsEducation & ExperienceBachelors degree preferred; ORHigh School diploma with a minimum of 5 years of relevant experience in billing, accounts receivable, payroll, or healthcare complianceSkills & AttributesExcellent organizational, verbal, and written communication skillsExceptional integrity, attention to detail, and ability to work independentlyStrong customer service skills and professional demeanorAbility to exercise sound judgment and remain calm under pressureProficiency with computers and Microsoft Office SuiteFamiliarity with billing software, EVV platforms, payroll systems, and healthcare claims processing preferredCompensation & Benefits$48,000 $52,000 per year, depending on experienceMedical, dental, and vision insurancePaid time off (PTO) and paid holidays401(k) retirement planReady to make an impact? Apply today!