{"schemaVersion":"jobsearcher.job.v1","id":"95f91c3f8bd97cb85c6c70fa","url":"https://jobsearcher.com/jobs/95f91c3f8bd97cb85c6c70fa","canonicalUrl":"https://jobsearcher.com/jobs/95f91c3f8bd97cb85c6c70fa","title":"Implementation Associate","description":"Boston (in office 3 days/week)\r\nImplementation\r\nReports to VP Implementation\r\nWe\\'re not just closing the digital divide; we\\'re reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we\\'re making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's.\r\nWhat will you be doing?\r\nOur Implementation team is a global team with a customer-focused ethos and a mission to deliver seamless software implementations that drive high user adoption, engagement, and instant business value. We are seeking an Implementation Associate to join our team and support the delivery of Blink to customers across the US.\r\nThis role blends project coordination, stakeholder communication, technical curiosity, and time management to support successful deployments of Blink within large, complex organizations. You\\'ll assist senior team members on high-impact projects and independently manage a portfolio of smaller customer implementations, giving you hands-on experience across the full project lifecycle.\r\nThis is an excellent opportunity for a new or recent graduate, or someone early in their career, who is passionate about technology, communication, and making an impact. You\\'ll gain valuable exposure to enterprise SaaS delivery, client-facing project work, and the foundations of project management and consulting.\r\nResponsibilities Include\r\nSupport the implementation of Blink for large-scale enterprise accounts under the guidance of an Implementation Manager or Enterprise Implementation Manager\r\nLead and manage the delivery of Blink for a portfolio of smaller customers, following the Blink implementation methodology\r\nDeliver content to support enterprise implementations, such as demos, presentations, workshops, webinars, meetings, training, and more\r\nAct as a project coordination lead on enterprise implementations, including scheduling meetings, taking notes, tracking actions and deadlines, and following up with internal and external stakeholders\r\nProactively manage task lists, issue logs, and project trackers using tools such as Asana, JIRA, Google Sheets, and Excel\r\nAssist with the preparation of project documentation, such as timelines, implementation plans, customer communications, and status reports\r\nSupport the team with simplifying and enhancing our existing processes through AI automations and tooling\r\nCollaborate with the Sales, Customer Success, and Product teams to ensure customers are set up for success\r\nContribute to continuous improvement by capturing lessons learned and supporting documentation of best practices\r\nSupport wider team operations as needed. This may include research, reporting, asset creation, and internal initiatives\r\nRequirements\r\nAbout you You\\'ll likely have some of the following:\r\nA degree or equivalent experience in a relevant field (e.g. Business, Psychology, Computer Science, Communications, or similar)\r\nExposure to software implementations or experience managing digital systems in a large organization, either as an administrator or internal owner\r\nExcellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously\r\nA strong communicator, comfortable speaking with customers and internal teams alike\r\nComfortable with technology and digital tools, including AI — experience with Excel, Google Workspace, project management tools (e.g. Asana, JIRA), or CRM platforms is a bonus\r\nA collaborative mindset and a team-first attitude\r\nInterest in working in a fast-paced startup environment where things move quickly and every day is different\r\nA natural problem-solver who enjoys figuring things out and making things better\r\nc.20% Travel required.\r\nWe don\\'t expect you to tick every box. If you\\'re excited about the role and eager to grow, we\\'d love to hear from you.\r\nBenefits\r\nWhy Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you\\'ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!\r\nBenefits include\r\nA competitive salary.\r\nGenerous equity allocations with significant upside potential.\r\n20 day's leave + public holidays.\r\n401(k) A generous plan to help you save for a bright future.\r\nPrivate health insurance- we\\'ll pay for your medical, dental, and vision coverage.\r\nEnhanced parental leave.\r\nAdditional time off between Christmas and New Year.\r\nThe ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.\r\nSocial events (lunches, breakfasts, nights out).\r\nAt Blink, we\\'re committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.\r\nJ-18808-Ljbffr","company":"Blink","rawCompany":"blink","city":"East Boston","state":"MA","isRemote":false,"isActive":true,"createdAt":"2026-08-08T01:46:00.082Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Associate","description":"Boston (in office 3 days/week)\r\nImplementation\r\nReports to VP Implementation\r\nWe\\'re not just closing the digital divide; we\\'re reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we\\'re making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's.\r\nWhat will you be doing?\r\nOur Implementation team is a global team with a customer-focused ethos and a mission to deliver seamless software implementations that drive high user adoption, engagement, and instant business value. We are seeking an Implementation Associate to join our team and support the delivery of Blink to customers across the US.\r\nThis role blends project coordination, stakeholder communication, technical curiosity, and time management to support successful deployments of Blink within large, complex organizations. You\\'ll assist senior team members on high-impact projects and independently manage a portfolio of smaller customer implementations, giving you hands-on experience across the full project lifecycle.\r\nThis is an excellent opportunity for a new or recent graduate, or someone early in their career, who is passionate about technology, communication, and making an impact. You\\'ll gain valuable exposure to enterprise SaaS delivery, client-facing project work, and the foundations of project management and consulting.\r\nResponsibilities Include\r\nSupport the implementation of Blink for large-scale enterprise accounts under the guidance of an Implementation Manager or Enterprise Implementation Manager\r\nLead and manage the delivery of Blink for a portfolio of smaller customers, following the Blink implementation methodology\r\nDeliver content to support enterprise implementations, such as demos, presentations, workshops, webinars, meetings, training, and more\r\nAct as a project coordination lead on enterprise implementations, including scheduling meetings, taking notes, tracking actions and deadlines, and following up with internal and external stakeholders\r\nProactively manage task lists, issue logs, and project trackers using tools such as Asana, JIRA, Google Sheets, and Excel\r\nAssist with the preparation of project documentation, such as timelines, implementation plans, customer communications, and status reports\r\nSupport the team with simplifying and enhancing our existing processes through AI automations and tooling\r\nCollaborate with the Sales, Customer Success, and Product teams to ensure customers are set up for success\r\nContribute to continuous improvement by capturing lessons learned and supporting documentation of best practices\r\nSupport wider team operations as needed. This may include research, reporting, asset creation, and internal initiatives\r\nRequirements\r\nAbout you You\\'ll likely have some of the following:\r\nA degree or equivalent experience in a relevant field (e.g. Business, Psychology, Computer Science, Communications, or similar)\r\nExposure to software implementations or experience managing digital systems in a large organization, either as an administrator or internal owner\r\nExcellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously\r\nA strong communicator, comfortable speaking with customers and internal teams alike\r\nComfortable with technology and digital tools, including AI — experience with Excel, Google Workspace, project management tools (e.g. Asana, JIRA), or CRM platforms is a bonus\r\nA collaborative mindset and a team-first attitude\r\nInterest in working in a fast-paced startup environment where things move quickly and every day is different\r\nA natural problem-solver who enjoys figuring things out and making things better\r\nc.20% Travel required.\r\nWe don\\'t expect you to tick every box. If you\\'re excited about the role and eager to grow, we\\'d love to hear from you.\r\nBenefits\r\nWhy Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you\\'ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!\r\nBenefits include\r\nA competitive salary.\r\nGenerous equity allocations with significant upside potential.\r\n20 day's leave + public holidays.\r\n401(k) A generous plan to help you save for a bright future.\r\nPrivate health insurance- we\\'ll pay for your medical, dental, and vision coverage.\r\nEnhanced parental leave.\r\nAdditional time off between Christmas and New Year.\r\nThe ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.\r\nSocial events (lunches, breakfasts, nights out).\r\nAt Blink, we\\'re committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:46:00.082Z","dateModified":"2026-08-08T01:46:00.082Z","hiringOrganization":{"@type":"Organization","name":"Blink","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"East Boston","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"95f91c3f8bd97cb85c6c70fa"},"url":"https://jobsearcher.com/jobs/95f91c3f8bd97cb85c6c70fa"}}