{"schemaVersion":"jobsearcher.job.v1","id":"95418921b2e98299cd189492","url":"https://jobsearcher.com/jobs/95418921b2e98299cd189492","canonicalUrl":"https://jobsearcher.com/jobs/95418921b2e98299cd189492","title":"Software Engineer, Insights","description":"Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.\r\nGlean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way – an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.\r\nAbout the Role We're seeking a software engineer to join the Insights team within the Billing and Insights charter that underpins Glean's consumption-based pricing, product analytics and user targeting. This team owns the end-to-end stack that makes our AI products explainable and measurable for customers and internal teams—from logging and usage pipelines to Insights dashboards, self-serve logs, user targeting platform and natural language query (NLQ)-powered agents on top of our data warehouse.\r\nAs an SWE on this team, you'll design and build data pipelines, backend services, and customer-facing experiences that make Glean's value visible and trustworthy. You'll work closely with Product, Data Science, Finance, Marketing and Go-To-Market to ensure that every metric we show is accurate, auditable, and aligned across internal and external views.\r\nResponsibilities Design and implement reliable data pipelines and services that summarize deployment log data into daily user-, team-, department-, and agent-level metrics powering the Insights dashboards.\r\nBuild and evolve backend APIs and services that sit between our product logs, warehouses, and the Insights UI, with a high bar for correctness, debuggability, and latency.\r\nContribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate, explainable answers.\r\nBuild user targeting platform for marketing and growth campaigns.\r\nImprove observability, alerting, and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills.\r\nPartner with Pricing, Finance, Data, Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g., active users, assistant and agent usage, utilization) and to support usage-based pricing and renewals.\r\nAbout you 5+ years of industry software engineering experience, including meaningful ownership of production services or analytics systems.\r\nStrong experience building backend services and APIs in one or more of: Golang, Java, Typescript, or Python, and comfort jumping across the stack when needed (from data pipelines to APIs to web UX).\r\nProficiency in SQL and experience working with modern data warehouses or analytics stacks.\r\nLocation This role is hybrid (4 days a week in our San Francisco office).\r\nThe standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\r\nWe offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401(k) plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.\r\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\r\nJ-18808-Ljbffr","company":"Glean Technologies","rawCompany":"glean technologies","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T07:58:17.165Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1254.00","title":"Web Developers","slug":"web-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer, Insights","description":"Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.\r\nGlean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way – an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.\r\nAbout the Role We're seeking a software engineer to join the Insights team within the Billing and Insights charter that underpins Glean's consumption-based pricing, product analytics and user targeting. This team owns the end-to-end stack that makes our AI products explainable and measurable for customers and internal teams—from logging and usage pipelines to Insights dashboards, self-serve logs, user targeting platform and natural language query (NLQ)-powered agents on top of our data warehouse.\r\nAs an SWE on this team, you'll design and build data pipelines, backend services, and customer-facing experiences that make Glean's value visible and trustworthy. You'll work closely with Product, Data Science, Finance, Marketing and Go-To-Market to ensure that every metric we show is accurate, auditable, and aligned across internal and external views.\r\nResponsibilities Design and implement reliable data pipelines and services that summarize deployment log data into daily user-, team-, department-, and agent-level metrics powering the Insights dashboards.\r\nBuild and evolve backend APIs and services that sit between our product logs, warehouses, and the Insights UI, with a high bar for correctness, debuggability, and latency.\r\nContribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate, explainable answers.\r\nBuild user targeting platform for marketing and growth campaigns.\r\nImprove observability, alerting, and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills.\r\nPartner with Pricing, Finance, Data, Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g., active users, assistant and agent usage, utilization) and to support usage-based pricing and renewals.\r\nAbout you 5+ years of industry software engineering experience, including meaningful ownership of production services or analytics systems.\r\nStrong experience building backend services and APIs in one or more of: Golang, Java, Typescript, or Python, and comfort jumping across the stack when needed (from data pipelines to APIs to web UX).\r\nProficiency in SQL and experience working with modern data warehouses or analytics stacks.\r\nLocation This role is hybrid (4 days a week in our San Francisco office).\r\nThe standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\r\nWe offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401(k) plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.\r\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T07:58:17.165Z","dateModified":"2026-04-09T07:58:17.165Z","hiringOrganization":{"@type":"Organization","name":"Glean Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"95418921b2e98299cd189492"},"url":"https://jobsearcher.com/jobs/95418921b2e98299cd189492"}}