{"schemaVersion":"jobsearcher.job.v1","id":"94e994775e9f46c19b2e94cd","url":"https://jobsearcher.com/jobs/94e994775e9f46c19b2e94cd","canonicalUrl":"https://jobsearcher.com/jobs/94e994775e9f46c19b2e94cd","title":"REMOTE Staff AI Support Operations Engineer","description":"Title: Staff AI Support Operations EngineerLocation: Fully REMOTE!Salary: $150-200k/year + BONUS + RSUsWe're not following someone else's cloud blueprint - we're creating the next one. While legacy providers hand you a finished process, we're engineering the next generation of AI-optimized data center infrastructure from the ground up.As our first internal Staff AI Support Operations Engineer, you'll be a foundational technical leader on a brand-new Ops team. This is a role for an architect-practitioner: the kind of engineer who can untangle a complex InfiniBand issue one hour and automate away the root cause the next. You won't just maintain systems - you'll build the operational standards and technical foundations that every future engineer will rely on.Key ResponsibilitiesCluster Engineering & Operations: Collaborate with engineering teams to architect, deploy, and bring new AI compute clusters online while delivering expert-level support for existing high-density GPU environmentsInfrastructure Source of Truth: Own NetBox and related internal systems, ensuring all infrastructure data is accurate, consistent, and reliably maintainedAutomation & Tooling: Build and refine internal automation using Python, Ansible, and Terraform to eliminate manual workflows and modernize fragile legacy processesTier 3 Escalation Lead: Serve as the highest technical escalation point for customer and internal issues prior to involvement from Platform or Network/Undercloud teamsDocumentation Excellence: Transform tribal knowledge into clear, durable SOPs and technical documentation that establish the operational \"gold standard\"Technical Leadership & Mentorship: Raise the technical bar for the team through code reviews, architectural guidance, and mentorship as the organization scalesQualificationsEnterprise-Grade Server Proficiency: Advanced operational knowledge of HPE, Dell, and SuperMicro platforms, including IPMI, BMC, iDRAC workflows, and familiarity with Redfish-based management.Core Engineering Toolkit: Mastery of Python, Ansible, and Terraform as primary tools for automation, orchestration, and infrastructure lifecycle management.Linux Performance Engineering: Strong capability in diagnosing and tuning Linux systems, resolving performance bottlenecks, and optimizing workloads at the OS level.Advanced Incident Resolution: Demonstrated experience serving as the final technical escalation point for complex, high-impact infrastructure failures.Cloud-Native Operations: Proven production experience operating and troubleshooting Kubernetes environments.Nice to haveNext-Generation GPU Hardware: Familiarity with NVIDIA Blackwell (B200/B300) or Hopper (H100/H200) architectures.High-Performance Fabrics: Experience with InfiniBand or RoCE networking, and modern high-throughput storage platforms such as Weka or VAST Data.Bare-Metal Provisioning: Exposure to OpenStack or Canonical MAAS for automated provisioning of physical infrastructure.","company":"CyberCoders","rawCompany":"cybercoders","city":"Millbrae","state":"CA","isRemote":true,"isActive":false,"createdAt":"2026-05-03T08:42:07.547Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"REMOTE Staff AI Support Operations Engineer","description":"Title: Staff AI Support Operations EngineerLocation: Fully REMOTE!Salary: $150-200k/year + BONUS + RSUsWe're not following someone else's cloud blueprint - we're creating the next one. While legacy providers hand you a finished process, we're engineering the next generation of AI-optimized data center infrastructure from the ground up.As our first internal Staff AI Support Operations Engineer, you'll be a foundational technical leader on a brand-new Ops team. This is a role for an architect-practitioner: the kind of engineer who can untangle a complex InfiniBand issue one hour and automate away the root cause the next. You won't just maintain systems - you'll build the operational standards and technical foundations that every future engineer will rely on.Key ResponsibilitiesCluster Engineering & Operations: Collaborate with engineering teams to architect, deploy, and bring new AI compute clusters online while delivering expert-level support for existing high-density GPU environmentsInfrastructure Source of Truth: Own NetBox and related internal systems, ensuring all infrastructure data is accurate, consistent, and reliably maintainedAutomation & Tooling: Build and refine internal automation using Python, Ansible, and Terraform to eliminate manual workflows and modernize fragile legacy processesTier 3 Escalation Lead: Serve as the highest technical escalation point for customer and internal issues prior to involvement from Platform or Network/Undercloud teamsDocumentation Excellence: Transform tribal knowledge into clear, durable SOPs and technical documentation that establish the operational \"gold standard\"Technical Leadership & Mentorship: Raise the technical bar for the team through code reviews, architectural guidance, and mentorship as the organization scalesQualificationsEnterprise-Grade Server Proficiency: Advanced operational knowledge of HPE, Dell, and SuperMicro platforms, including IPMI, BMC, iDRAC workflows, and familiarity with Redfish-based management.Core Engineering Toolkit: Mastery of Python, Ansible, and Terraform as primary tools for automation, orchestration, and infrastructure lifecycle management.Linux Performance Engineering: Strong capability in diagnosing and tuning Linux systems, resolving performance bottlenecks, and optimizing workloads at the OS level.Advanced Incident Resolution: Demonstrated experience serving as the final technical escalation point for complex, high-impact infrastructure failures.Cloud-Native Operations: Proven production experience operating and troubleshooting Kubernetes environments.Nice to haveNext-Generation GPU Hardware: Familiarity with NVIDIA Blackwell (B200/B300) or Hopper (H100/H200) architectures.High-Performance Fabrics: Experience with InfiniBand or RoCE networking, and modern high-throughput storage platforms such as Weka or VAST Data.Bare-Metal Provisioning: Exposure to OpenStack or Canonical MAAS for automated provisioning of physical infrastructure.","datePosted":"2026-05-03T08:42:07.547Z","dateModified":"2026-05-03T08:42:07.547Z","hiringOrganization":{"@type":"Organization","name":"CyberCoders","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"94e994775e9f46c19b2e94cd"},"url":"https://jobsearcher.com/jobs/94e994775e9f46c19b2e94cd"}}