IT Service Desk (Onsite – Orlando, FL)

🚨 Now Hiring: NOC Engineer I (Onsite – Orlando, FL) 🚨We’re hiring a NOC Engineer I IT environment with 214+ sites, focused primarily on Cisco Unified Communications (UC) and core network operations. This is a 100% onsite role in Orlando, ideal for someone who enjoys hands-on support, customer interaction, and working in a fast-paced NOC environment.🔧 What you’ll be doing:Provide first-level NOC support for WAN/LAN, routers, firewalls, VoIP, and Cisco UCSupport and monitor Cisco Call Manager / Unity environmentsTroubleshoot low to medium complexity network and systems issuesPerform incident response, escalation, documentation, and SLA-driven supportWork closely with customers, vendors, and internal teams to resolve issues quicklyAssist with network installs, maintenance, monitoring, and proactive support✅ What we’re looking for:Strong customer service mindset & team playerSelf-driven, detail-oriented, and able to multitaskEngineer-level experience with networking and Cisco UCCCNA certification is a strong plus2+ years in a NOC or similar support roleExperience with Cisco networking, VoIP, Windows, AD, DNS, VPNs, and ticketing systems💼 Role details:Location: Orlando, FL (onsite)Type: Full-time / ContractShift-based NOC environment with on-call rotationIf you’re looking to grow your career in networking, voice, and enterprise IT operations, this is a great opportunity to get hands-on experience in a large-scale environment.📩 Interested or know someone who might be?Send me a message or drop your resume below.