{"schemaVersion":"jobsearcher.job.v1","id":"93f17c27709b951eddbe1843","url":"https://jobsearcher.com/jobs/93f17c27709b951eddbe1843","canonicalUrl":"https://jobsearcher.com/jobs/93f17c27709b951eddbe1843","title":"Partner Content & Comms","description":"Job ID: 1447Job title:Partner Content & Comms Location: Onsite in San Francisco California 94105 - 3-4 days/week preferred but would rather find the right fit so open to remote ( ) Duration: 12 Months Pay rate:USD 135.00 About the RoleClient's program for the services firms and other partners that help customers adopt Claude. Those partners depend on a growing body of content to sell and deliver: program guides, enablement and training, Partner Hub resources and launch announcements. Several teams produce that content, and requests for more arrive from every direction.We are looking for an experienced partner content manager to run that pipeline day to day: run the Partner Content Governance council, create new content and take it through approvals, triage incoming content requests and run partner-facing launch communications.Additionally, this role will support the pilot of a new partner community, an invite-only Slack workspace where partner practitioners answer each other's questions and share what they have built. It starts as a pilot with a small, curated cohort of partner practice leads. What you will doRun the Partner Content Governance councilRun the monthly council: set the agenda, prepare the materials, record decisions and follow up on actionsMaintain an inventory of partner content across the Partner Hub and Claude Academy, with an owner and a review date for each itemFlag duplicate, conflicting or out-of-date content and bring the fixes to the council Create new content and get it approvedDraft and update partner-facing content: guides, FAQs, one-pagers, enablement materials and Partner Hub pagesWork with subject matter experts in Partner Experience, Partner Success and Partner Marketing to get the facts rightTake each piece through the required reviews and track it to publication Triage content requestsRun a single intake for partner content requests from internal teams and partnersDecide what happens to each request (answer it with existing content, queue it for creation or decline it) and tell the requesterKeep a prioritized backlog and bring the calls that need a decision to the council Run launch communicationsPlan and send partner-facing communications for product and program launches: Partner Hub posts, emails and community announcementsCoordinate timing and messaging with Partner Marketing and the launch owners so that partners hear about each launch once, clearly and on timeKeep a launch comms calendar and a reusable launch checklist Support the CPN Community pilotModerate the pilot workspace, make sure questions get an answer and route anything that is really a support or account issue to the right teamVerify and onboard new members, and help enforce the guidelines on confidential contentReport on the pilot's four success measures: share of members active (target 50%), time to first answer, breadth of contributors and support deflection Leave a playbookDocument how partner content runs: council operations, intake and triage, approval paths, launch comms and community moderationHand over cleanly at the end of the engagement What we are looking forExperience running content operations or a content program for a B2B partner, channel or customer audienceA track record of running a governance or editorial process across several teams, from agenda through decision to follow-upStrong writing and editing: you can turn input from subject matter experts into clear, accurate partner-facing contentExperience taking content through legal, brand and marketing review and getting it publishedSound triage judgment: what to answer with existing content, what to build and what to declineExperience planning and running launch communications across email, a partner portal and community channelsClear, warm written communication with a technical and consulting audienceExperience moderating or supporting a B2B community, ideally in Slack, is a plusFamiliarity with systems integrator or consulting partner ecosystems is a plusHands-on use of Claude or similar AI tools, and enough curiosity to follow what partners are building, is a plus","company":"LeadStack","rawCompany":"leadstack","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-11-05T14:31:11.545Z","occupations":[{"code":"27-3031.00","title":"Public Relations Specialists","slug":"public-relations-specialists"},{"code":"11-2032.00","title":"Public Relations Managers","slug":"public-relations-managers"},{"code":"27-3043.00","title":"Writers and Authors","slug":"writers-and-authors"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"516210","title":"Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers","slug":"media-streaming-distribution-services-social-networks-and-other-media-networks-and-content-providers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Partner Content & Comms","description":"Job ID: 1447Job title:Partner Content & Comms Location: Onsite in San Francisco California 94105 - 3-4 days/week preferred but would rather find the right fit so open to remote ( ) Duration: 12 Months Pay rate:USD 135.00 About the RoleClient's program for the services firms and other partners that help customers adopt Claude. Those partners depend on a growing body of content to sell and deliver: program guides, enablement and training, Partner Hub resources and launch announcements. Several teams produce that content, and requests for more arrive from every direction.We are looking for an experienced partner content manager to run that pipeline day to day: run the Partner Content Governance council, create new content and take it through approvals, triage incoming content requests and run partner-facing launch communications.Additionally, this role will support the pilot of a new partner community, an invite-only Slack workspace where partner practitioners answer each other's questions and share what they have built. It starts as a pilot with a small, curated cohort of partner practice leads. What you will doRun the Partner Content Governance councilRun the monthly council: set the agenda, prepare the materials, record decisions and follow up on actionsMaintain an inventory of partner content across the Partner Hub and Claude Academy, with an owner and a review date for each itemFlag duplicate, conflicting or out-of-date content and bring the fixes to the council Create new content and get it approvedDraft and update partner-facing content: guides, FAQs, one-pagers, enablement materials and Partner Hub pagesWork with subject matter experts in Partner Experience, Partner Success and Partner Marketing to get the facts rightTake each piece through the required reviews and track it to publication Triage content requestsRun a single intake for partner content requests from internal teams and partnersDecide what happens to each request (answer it with existing content, queue it for creation or decline it) and tell the requesterKeep a prioritized backlog and bring the calls that need a decision to the council Run launch communicationsPlan and send partner-facing communications for product and program launches: Partner Hub posts, emails and community announcementsCoordinate timing and messaging with Partner Marketing and the launch owners so that partners hear about each launch once, clearly and on timeKeep a launch comms calendar and a reusable launch checklist Support the CPN Community pilotModerate the pilot workspace, make sure questions get an answer and route anything that is really a support or account issue to the right teamVerify and onboard new members, and help enforce the guidelines on confidential contentReport on the pilot's four success measures: share of members active (target 50%), time to first answer, breadth of contributors and support deflection Leave a playbookDocument how partner content runs: council operations, intake and triage, approval paths, launch comms and community moderationHand over cleanly at the end of the engagement What we are looking forExperience running content operations or a content program for a B2B partner, channel or customer audienceA track record of running a governance or editorial process across several teams, from agenda through decision to follow-upStrong writing and editing: you can turn input from subject matter experts into clear, accurate partner-facing contentExperience taking content through legal, brand and marketing review and getting it publishedSound triage judgment: what to answer with existing content, what to build and what to declineExperience planning and running launch communications across email, a partner portal and community channelsClear, warm written communication with a technical and consulting audienceExperience moderating or supporting a B2B community, ideally in Slack, is a plusFamiliarity with systems integrator or consulting partner ecosystems is a plusHands-on use of Claude or similar AI tools, and enough curiosity to follow what partners are building, is a plus","datePosted":"2026-11-05T14:31:11.545Z","dateModified":"2026-11-05T14:31:11.545Z","hiringOrganization":{"@type":"Organization","name":"LeadStack","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"93f17c27709b951eddbe1843"},"url":"https://jobsearcher.com/jobs/93f17c27709b951eddbe1843"}}