{"schemaVersion":"jobsearcher.job.v1","id":"93cd6d9ea4e0165e71f9b113","url":"https://jobsearcher.com/jobs/93cd6d9ea4e0165e71f9b113","canonicalUrl":"https://jobsearcher.com/jobs/93cd6d9ea4e0165e71f9b113","title":"Desktop Support Technician","description":"Enthusiastic about technology? Are you a team player? Elevate is looking to add dedicated, eager, open-minded people to our team.\nThe Elevate Technology Group is an Oregon IT Services and engineering firm headquartered in Portland, Oregon. Established in 2010 with a passion for investing in people while creating technology solutions with a foundation of honesty and integrity. At our core, we are a team of able service and software engineers. Our team members are humble professionals focused on helping people succeed – both our customers and each other. At the same time, we know what’s important: family, healthy relationships, and work/life balance.\nAs a Microsoft Gold Partner, we challenge our team with meaningful projects that grow their skills. Through communication and collaboration, we share knowledge and rely on our collective strengths. Our deeply held belief in a learning culture is demonstrated by our investment in continuing education, mentoring programs, and weekly brainstorming sessions. Continuous learning and improvement aren’t just what we do; it’s who we are. We mentor, inspire and challenge each other.\nThe Elevate Technology Group works with companies of all sizes, capabilities, and industries including legal, medical, manufacturing and retail. The one constant: investment in technology is critical to day-to-day operation and business growth.\nOur people are passionate about technology, and we work hard on keeping it that way. In the end, we raise each other’s game and have each other’s back.\nElevate team members can be described as trustworthy, reliable, open collaborative professional problem solvers working in diverse environments across a variety of technology stack and tools.\nResponsibilities\nReports to: Service Delivery Manager / Help Desk Lead\nDesktop Support Technicians (DSTs) serve as the frontline technical resource for Managed clients. DSTs will primarily focus on Workstation-based issues but will also handle some server-based or network-based issues as their skills progress.\nDSTs must also keep control of their email to ensure they can respond to internal and external requests in a timely fashion.\nDSTs should have strong communication skills with both end-users as well as technicians. DSTs must also be diligent in logging accurate case notes and time entries to keep statistical records accurate for the Help Desk. DSTs should also be willing and eager to learn to expand their skillset as more challenging concepts come up. DSTs will occasionally be selected to go through certification training to help enhance their skillset.\nDuties:\nResolving a wide variety of Desktop-related support tickets.\nMaintain accurate timekeeping and note entries for all support tickets.\nResolving some server or network-related issues under the supervision of a System Support Technician or Engineer.\nEscalating cases when unsure how to proceed.\nProvisioning and setting up new accounts and workstations.\nWe are looking for team members with:\nExcellent analytical and problem-solving skills with the ability to think quickly and offer alternatives.\nGood triage/troubleshooting skills.\nExcellent team skills, including collaborating and supporting others.\nOrganized, goal-oriented, motivated initiative taker who can work well in a team environment.\nThe Technician will also deal with C-Level Executives. Strong customer service and communication skills; verbal and written are required.\nThe desire to be a part of something bigger than yourself.\nCertifications helpful but not required.\nQualifications:\nAble to lift 50lbs.\nBe organized and adaptable.\nDependable and able to work independently.\nAble to multitask.\nOccasional weekend and holiday work may be required.\nWe are a team-oriented company and are excited to add to this important role. It is important that the candidate has the desire to be “all in” and share our team's positive energy. We keep our eye on our email and are happily responsive to stay in communication and on top of things. We love being part of an amazing team and excited to share our passion for serving our clients with great support and reliable solutions.\nRESPECT | SIMPLICITY | EMPOWERMENT | COMMITMENT | INTEGRITY\nJob Type: Full-time\nPay: $38,000.00 - $53,000.00 per year\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nExperience:\nCustomer support: 1 year (Preferred)\nWindows: 1 year (Preferred)\nmac OS: 1 year (Preferred)\nWork Location: In person","company":"Elevate Technology Group","rawCompany":"elevate technology group","city":"Beaverton","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:52:24.292Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Technician","description":"Enthusiastic about technology? Are you a team player? Elevate is looking to add dedicated, eager, open-minded people to our team.\nThe Elevate Technology Group is an Oregon IT Services and engineering firm headquartered in Portland, Oregon. Established in 2010 with a passion for investing in people while creating technology solutions with a foundation of honesty and integrity. At our core, we are a team of able service and software engineers. Our team members are humble professionals focused on helping people succeed – both our customers and each other. At the same time, we know what’s important: family, healthy relationships, and work/life balance.\nAs a Microsoft Gold Partner, we challenge our team with meaningful projects that grow their skills. Through communication and collaboration, we share knowledge and rely on our collective strengths. Our deeply held belief in a learning culture is demonstrated by our investment in continuing education, mentoring programs, and weekly brainstorming sessions. Continuous learning and improvement aren’t just what we do; it’s who we are. We mentor, inspire and challenge each other.\nThe Elevate Technology Group works with companies of all sizes, capabilities, and industries including legal, medical, manufacturing and retail. The one constant: investment in technology is critical to day-to-day operation and business growth.\nOur people are passionate about technology, and we work hard on keeping it that way. In the end, we raise each other’s game and have each other’s back.\nElevate team members can be described as trustworthy, reliable, open collaborative professional problem solvers working in diverse environments across a variety of technology stack and tools.\nResponsibilities\nReports to: Service Delivery Manager / Help Desk Lead\nDesktop Support Technicians (DSTs) serve as the frontline technical resource for Managed clients. DSTs will primarily focus on Workstation-based issues but will also handle some server-based or network-based issues as their skills progress.\nDSTs must also keep control of their email to ensure they can respond to internal and external requests in a timely fashion.\nDSTs should have strong communication skills with both end-users as well as technicians. DSTs must also be diligent in logging accurate case notes and time entries to keep statistical records accurate for the Help Desk. DSTs should also be willing and eager to learn to expand their skillset as more challenging concepts come up. DSTs will occasionally be selected to go through certification training to help enhance their skillset.\nDuties:\nResolving a wide variety of Desktop-related support tickets.\nMaintain accurate timekeeping and note entries for all support tickets.\nResolving some server or network-related issues under the supervision of a System Support Technician or Engineer.\nEscalating cases when unsure how to proceed.\nProvisioning and setting up new accounts and workstations.\nWe are looking for team members with:\nExcellent analytical and problem-solving skills with the ability to think quickly and offer alternatives.\nGood triage/troubleshooting skills.\nExcellent team skills, including collaborating and supporting others.\nOrganized, goal-oriented, motivated initiative taker who can work well in a team environment.\nThe Technician will also deal with C-Level Executives. Strong customer service and communication skills; verbal and written are required.\nThe desire to be a part of something bigger than yourself.\nCertifications helpful but not required.\nQualifications:\nAble to lift 50lbs.\nBe organized and adaptable.\nDependable and able to work independently.\nAble to multitask.\nOccasional weekend and holiday work may be required.\nWe are a team-oriented company and are excited to add to this important role. It is important that the candidate has the desire to be “all in” and share our team's positive energy. We keep our eye on our email and are happily responsive to stay in communication and on top of things. We love being part of an amazing team and excited to share our passion for serving our clients with great support and reliable solutions.\nRESPECT | SIMPLICITY | EMPOWERMENT | COMMITMENT | INTEGRITY\nJob Type: Full-time\nPay: $38,000.00 - $53,000.00 per year\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nExperience:\nCustomer support: 1 year (Preferred)\nWindows: 1 year (Preferred)\nmac OS: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-04-12T20:52:24.292Z","dateModified":"2026-04-12T20:52:24.292Z","hiringOrganization":{"@type":"Organization","name":"Elevate Technology Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Beaverton","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"93cd6d9ea4e0165e71f9b113"},"url":"https://jobsearcher.com/jobs/93cd6d9ea4e0165e71f9b113"}}