Recruitment Manager

Recruitment Manager & Brand Ambassador Reports to: General Manager Work Style: Hybrid (Office + Field) Role Focus: Caregiver recruitment performance, retention, and community brand presence Role Purpose The Recruitment Manager is accountable for building and sustaining a high-performing caregiver workforce that supports business growth, client satisfaction, and referral partner confidence. This role owns caregiver recruitment and retention outcomes while serving as a visible brand ambassador in the community, supporting the Business Development Director and reinforcing trust in our ability to staff cases quickly and reliably. Primary Accountabilities Maintain a ready, high-quality caregiver bench aligned with census demands and growth goals Achieve defined caregiver hiring targets and time-to-hire benchmarks Improve 30 / 60 / 90-day caregiver retention and reduce overall turnover Ensure consistent community and referral-source presence that reinforces staffing reliability and brand trust Key Performance Indicators (KPIs) Monthly and quarterly caregiver hires vs. target Time-to-hire (application to cleared caregiver) Caregiver readiness rate and availability 30 / 60 / 90-day retention rates Number of field visits and referral-source touchpoints Core Responsibilities Caregiver Recruitment & Workforce Readiness Lead full-cycle caregiver recruitment, including sourcing, interviewing, selection, and onboarding Maintain an active and qualified caregiver pipeline Ensure caregivers are fully cleared, prepared, and available to staff cases Reinforce professionalism, accountability, and cultural expectations Caregiver Engagement & Retention Serve as a caregiver advocate and workforce leader Conduct structured touchpoints to support engagement and retention Identify early signs of disengagement and intervene proactively Community Outreach & Talent Development Develop and execute creative sourcing strategies (nursing schools, CNA programs, job fairs, community events) Build long-term caregiver pipelines through community and educational partnerships Brand Ambassador & Business Development Support Support the Business Development Director through consistent in-field presence Visit referral sources to reinforce staffing strength, caregiver quality, and reliability Strengthen referral partner confidence in our ability to staff cases efficiently and consistently Qualifications & Attributes Experience in caregiver recruitment, healthcare staffing, or workforce leadership Strong relationship-building and communication skills High energy, organized, and proactive approach Comfort with performance metrics and accountability Ability to work effectively in both office and field settings Reliable transportation and availability for local travel What Success Looks Like Faster case staffing with the right caregiver matches Strong caregiver engagement and reduced early turnover Increased referral partner confidence in staffing reliability Recruitment operates proactively rather than reactively Job Types: Full-time, Part-time Pay: From $21.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Vision insurance Experience: Office: 5 years (Required) Work Location: In person