Program Assistant

9240 E Firestone BlvdDowneyCAUSA90241 Description: Support daily operations of assigned programs. Maintain program documentation and records. Assist with budget tracking and reporting. Update program databases and spreadsheets. Help organize program-related events. Prepare materials for training and outreach. Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives. Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery. Assist in the development and refinement of program procedures to enhance operational effectiveness. Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems. Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers. Respond to customer inquiries via phone, live chat, and email, ensuring a high level of customer service and satisfaction. Support daily operations of assigned programs. Maintain program documentation and records. Assist with budget tracking and reporting. Update program databases and spreadsheets. Help organize program-related events. Prepare materials for training and outreach. Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives. Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery. Assist in the development and refinement of program procedures to enhance operational effectiveness. Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems. Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers. Respond to customer inquiries via phone, live chat, and email, ensuring a high level of customer service and satisfaction.