AR + Collections Specialist

AR Collections Analyst (Contract / Contract-to-Hire)LocationHybrid (2-3 days onsite)A growing organization is seeking an experienced AR Collections Analyst to support its accounts receivable operations. This role will focus primarily on collections activities, customer account management, payment follow-up, and issue resolution. The ideal candidate is proactive, organized, and comfortable managing a high-volume portfolio of customer accountsResponsibilitiesManage collections efforts across a portfolio of customer accounts to drive timely payment of outstanding invoicesMonitor aging reports and proactively follow up on past-due balancesResearch and resolve payment discrepancies, billing disputes, and collection-related issuesPartner with internal teams and customer contacts to remove barriers to payment and improve collection outcomesSupport cash application and account reconciliation activities as neededMaintain accurate customer account records and collection notesEscalate high-risk accounts and collection concerns when appropriateAssist with process improvements that enhance collections efficiency and reduce DSO.Qualifications5+ years of business-to-business collections experienceStrong understanding of accounts receivable and collection best practicesExperience managing a large volume of customer accountsExcellent communication and relationship management skillsAbility to independently prioritize workload and follow through on outstanding issuesDetail-oriented with strong problem-solving abilitiesExperience working with ERP systems and customer payment portals preferredComfortable operating in a fast-paced, evolving environment