{"schemaVersion":"jobsearcher.job.v1","id":"92a41555feb9d961e17ca2aa","url":"https://jobsearcher.com/jobs/92a41555feb9d961e17ca2aa","canonicalUrl":"https://jobsearcher.com/jobs/92a41555feb9d961e17ca2aa","title":"Program Director","description":"POSITION SUMMARY:\nThe Program Director is a professional staff member of Isabel's House who oversees and coordinates all aspects of the crisis nursery - meeting the needs of the children (ages 0-12 years old) by providing leadership, direction, and supervision of direct care team members and volunteers. The Program Director of Isabel's House implements all licensing regulations, rules, policies, and procedures while maintaining efficient and effective operation of the facility. The Program Director is responsible for areas including development, retention, and leadership of the 24/7 Direct Care Team. This position is responsible for developing a staffing plan to provide consistent care through communication between all Program Team members about the children's needs. The position is supervised by the Executive Director and works independently and collaboratively.\nQUALIFICATIONS:\nMaster's Degree (MSW) in a relevant field required, and two years of experience working in a residential care facility.\nKnowledge of child development (physical, social, and emotional) and child behavior management\nAbility to work flexibly to meet individual/programmatic needs\nDemonstrate excellence in organizational communication (verbal and written), supervision, management, and leadership skills\nPrioritize workload independently and appropriately with the ability to meet deadlines\nExcellent computer skills\nExercise sound judgment, critical thinking skills, appropriate personal responsibility, problem-solving, and initiative\nKnowledge of current community resources for children's needs is preferred\nMaintain strict standards of confidentiality and professionalism.\nSatisfactory results of all background checks, driving records, and physical checks.\nMust possess a valid Missouri driver's license, proof of vehicle insurance, and have access to a vehicle during work hours.\nRESPONSIBILITIES:\nChild Program Management:\nEnsure that program activities comply with all relevant Rules for Licensing Residential Treatment Agencies for Children and Youth, legislation, and professional standards\nProvide trauma-informed services to families in crisis, including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals, as needed\nDevelop, implement, and update a service plan for each child that addresses education, recreation, medical care, nutrition, social/emotional, and behavioral needs of the child and includes maintaining family connection (in partnership with Operations Manager, Social Services, and Direct Care Team)\nDevelop the curriculum and daytime activities, including planning and coordinating all field trips\nAssist with the care of children as needed\nLeadership:\nImplement the human resources policies, procedures, and practices of the organization\nSupervise program staff by providing supervision, direction, input, and feedback\nProvide clear direction, supervision, and leadership to all members of the direct care team, in collaboration with Program Assistants, ensuring compliance with licensing and organization policies and procedures. Supervision of direct-care team members outside of these shifts may be required as necessary\nImplement team member coaching, mentoring, and, when needed, progressive discipline process.\nCreate and maintain direct care team members' schedules, maintaining the ratio, in collaboration with Program Assistants\nMaintain time off requests and review direct care payroll\nCommunicate with the Development team regarding volunteer and intern needs and opportunities\nOversee and manage volunteers within the program, as well as collaborate with volunteer boards and committees\nStaffing:\nIn consultation with the Executive Director, recruit, interview, and select well-qualified program staff\nImplement a performance management process for all program staff, ensuring timely completion for licensing compliance and staff development\nEngage volunteers for appropriate program activities using established volunteer management practices\nEnsure all staff members receive orientation and appropriate training in accordance with organizational standards outlined in the annual training plan\nAdministration:\nEnsure that personnel files for the program are filed timely and kept confidential, including new hire paperwork, certifications, and performance reviews.\nReport all expenses by established deadlines, remaining within the approved budget, and assist with project spending management as directed\nMonitor the program activities regularly and conduct an annual evaluation according to the program evaluation framework\nReport evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate\nCommunity Outreach:\nMaintain a professional and collaborative attitude with outside vendors, community resource partners, medical providers, and other outside stakeholders.\nCommunicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program\nLiaise with community partner agencies to ensure the effective and efficient program delivery\nOther duties as assigned.\nWORKING CONDITIONS:\nWork on a computer for long periods of time (up to four hours)\nSit or stand for long periods of time (up to four hours)\nWeekend and evening meetings and events required\nParticipate in on-call rotation as needed and for emergency on-call\nMay be required to lift children weighing up to 50 pounds\nHealth risks due to daily contact with children staying at Isabel's House","company":"Isabel","rawCompany":"isabel","city":"Springfield","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-07-16T16:36:01.882Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9031.00","title":"Education and Childcare Administrators, Preschool and Daycare","slug":"education-and-childcare-administrators-preschool-and-daycare"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"}],"industries":[{"code":"624110","title":"Child and Youth Services","slug":"child-and-youth-services"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624410","title":"Child Care Services","slug":"child-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"POSITION SUMMARY:\nThe Program Director is a professional staff member of Isabel's House who oversees and coordinates all aspects of the crisis nursery - meeting the needs of the children (ages 0-12 years old) by providing leadership, direction, and supervision of direct care team members and volunteers. The Program Director of Isabel's House implements all licensing regulations, rules, policies, and procedures while maintaining efficient and effective operation of the facility. The Program Director is responsible for areas including development, retention, and leadership of the 24/7 Direct Care Team. This position is responsible for developing a staffing plan to provide consistent care through communication between all Program Team members about the children's needs. The position is supervised by the Executive Director and works independently and collaboratively.\nQUALIFICATIONS:\nMaster's Degree (MSW) in a relevant field required, and two years of experience working in a residential care facility.\nKnowledge of child development (physical, social, and emotional) and child behavior management\nAbility to work flexibly to meet individual/programmatic needs\nDemonstrate excellence in organizational communication (verbal and written), supervision, management, and leadership skills\nPrioritize workload independently and appropriately with the ability to meet deadlines\nExcellent computer skills\nExercise sound judgment, critical thinking skills, appropriate personal responsibility, problem-solving, and initiative\nKnowledge of current community resources for children's needs is preferred\nMaintain strict standards of confidentiality and professionalism.\nSatisfactory results of all background checks, driving records, and physical checks.\nMust possess a valid Missouri driver's license, proof of vehicle insurance, and have access to a vehicle during work hours.\nRESPONSIBILITIES:\nChild Program Management:\nEnsure that program activities comply with all relevant Rules for Licensing Residential Treatment Agencies for Children and Youth, legislation, and professional standards\nProvide trauma-informed services to families in crisis, including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals, as needed\nDevelop, implement, and update a service plan for each child that addresses education, recreation, medical care, nutrition, social/emotional, and behavioral needs of the child and includes maintaining family connection (in partnership with Operations Manager, Social Services, and Direct Care Team)\nDevelop the curriculum and daytime activities, including planning and coordinating all field trips\nAssist with the care of children as needed\nLeadership:\nImplement the human resources policies, procedures, and practices of the organization\nSupervise program staff by providing supervision, direction, input, and feedback\nProvide clear direction, supervision, and leadership to all members of the direct care team, in collaboration with Program Assistants, ensuring compliance with licensing and organization policies and procedures. Supervision of direct-care team members outside of these shifts may be required as necessary\nImplement team member coaching, mentoring, and, when needed, progressive discipline process.\nCreate and maintain direct care team members' schedules, maintaining the ratio, in collaboration with Program Assistants\nMaintain time off requests and review direct care payroll\nCommunicate with the Development team regarding volunteer and intern needs and opportunities\nOversee and manage volunteers within the program, as well as collaborate with volunteer boards and committees\nStaffing:\nIn consultation with the Executive Director, recruit, interview, and select well-qualified program staff\nImplement a performance management process for all program staff, ensuring timely completion for licensing compliance and staff development\nEngage volunteers for appropriate program activities using established volunteer management practices\nEnsure all staff members receive orientation and appropriate training in accordance with organizational standards outlined in the annual training plan\nAdministration:\nEnsure that personnel files for the program are filed timely and kept confidential, including new hire paperwork, certifications, and performance reviews.\nReport all expenses by established deadlines, remaining within the approved budget, and assist with project spending management as directed\nMonitor the program activities regularly and conduct an annual evaluation according to the program evaluation framework\nReport evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate\nCommunity Outreach:\nMaintain a professional and collaborative attitude with outside vendors, community resource partners, medical providers, and other outside stakeholders.\nCommunicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program\nLiaise with community partner agencies to ensure the effective and efficient program delivery\nOther duties as assigned.\nWORKING CONDITIONS:\nWork on a computer for long periods of time (up to four hours)\nSit or stand for long periods of time (up to four hours)\nWeekend and evening meetings and events required\nParticipate in on-call rotation as needed and for emergency on-call\nMay be required to lift children weighing up to 50 pounds\nHealth risks due to daily contact with children staying at Isabel's House","datePosted":"2026-07-16T16:36:01.882Z","dateModified":"2026-07-16T16:36:01.882Z","hiringOrganization":{"@type":"Organization","name":"Isabel","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"92a41555feb9d961e17ca2aa"},"url":"https://jobsearcher.com/jobs/92a41555feb9d961e17ca2aa"}}