{"schemaVersion":"jobsearcher.job.v1","id":"91fbc6d06cf8e43038226045","url":"https://jobsearcher.com/jobs/91fbc6d06cf8e43038226045","canonicalUrl":"https://jobsearcher.com/jobs/91fbc6d06cf8e43038226045","title":"Remote Technical Support Engineer - AI Platform & Observability","description":"A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000.J-18808-Ljbffr","company":"Langchain","rawCompany":"langchain","isRemote":true,"isActive":false,"createdAt":"2026-05-12T08:45:24.174Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Engineer - AI Platform & Observability","description":"A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000.J-18808-Ljbffr","datePosted":"2026-05-12T08:45:24.174Z","dateModified":"2026-05-12T08:45:24.174Z","hiringOrganization":{"@type":"Organization","name":"Langchain","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"91fbc6d06cf8e43038226045"},"url":"https://jobsearcher.com/jobs/91fbc6d06cf8e43038226045"}}