{"schemaVersion":"jobsearcher.job.v1","id":"91fb2b0fdbf00094c6ae1c5d","url":"https://jobsearcher.com/jobs/91fb2b0fdbf00094c6ae1c5d","canonicalUrl":"https://jobsearcher.com/jobs/91fb2b0fdbf00094c6ae1c5d","title":"Program Coordinator","description":"Job Title: Program Coordinator\nReports To: Program Manager\nLocation: Lawrence, MA\nPosition Type: Full Time, On-Call, Non-Exempt\nHourly Rate: $26.25\n\nOverview\nThe Program Coordinator manages an emergency family shelter program with the overall responsibility for service delivery to homeless families with the ultimate objective of assisting families with achieving independent living. The Program Coordinator sets direction for Case Managers and provides case management and supportive counseling to the residents in the house. Advocates for the residents needs and works closely with the House Managers to ensure for appropriate service delivery for residents of program.\n\nEssential Job Functions\nUsing Motivational Interviewing and a collaborative approach conduct an in-depth assessment to best determine the immediate client concerns including, but not limited to: financial, legal, mental health, substance abuse, employment,\nhealth care and housekeeping;\nIn collaboration with heads of households, develop individual service plans (ISP) which include educational, vocational, medical, life skills and housing goals. Meet with families in the shelter weekly to review ISP progress and plan next steps;\nObtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to; CORI mitigation, credit repair, and assistance with financial applications;\nEnsure that all clients receive explanation and assistance with navigating housing application processes and referral to all appropriate\nhousing opportunities; including but not limited to, local housing authorities, regional non-profit housing agencies, private management companies, and community development corporations;\nDevelop partnerships and collaborative relationships with internal and external service providers to ensure client receives comprehensive services;\nAssist clients with on-going housing search activities including but not limited to, contacting prospective landlords and/or management\ncompanies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present;\nAssist client with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed;\nDevelop and implement a housing intake/history with homeless clients;\nDocument all interactions with clients utilizing appropriate reporting mechanisms, including web-based data collection systems\nResponsible for coordinating the Shelter’s programs and services;\nProvides direct supervision to house managers and ensure proper coverage of all shifts;\nAvailable to the residents for counseling and crisis intervention, and makes referrals to community programs for follow-up and treatment for substance abuse mental health, income enhancement and housing;\nAttends a weekly meeting with the Program Manager and attends a weekly case conference team meeting with local providers where the residents’ needs are addressed;\nServe as liaison with Community based organizations, attends meetings with such organizations as needed;\nCompletes reports for program as needed;\nAttends meetings with outside provider agencies;\nPerforms other tasks as requested by the Program Manager;\nObserves all shelter and agency rules and policies\n\nEEO STATEMENT\nHeading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.\n\nWork Environment (should include noise level, physical demands such as bending, sitting, lifting)\nCubicle space within office building; prolonged sitting at a desk and working on a computer, OR, requires equal amounts of sitting and standing, must be able to climb stairs. Position requires a minimum of four days onsite. Office is climate controlled with heat and air conditioning.\nRequirements\nExperience: Minimum of two years working with homeless individuals and/or homeless families and in human services require\nEducation: Bachelor’s Degree, Master’s degree preferred; Any combination of experience and education that equips candidate to complete above mentioned tasks.\nSupervision and team building experience required\nProficiency in Microsoft office software and knowledge of data-bases used to track outcomes for record-keeping.\nSecond language a plus.\nAble to communicate effectively, write well and generate electronic data reports; excellent organizational skills;\nGood boundaries and self-knowledge.\nMust be available to be on-call as needed\nKnowledge of community resources; Able to exhibit sound case management concepts and exercise good judgment; ability to manage multiple tasks; ability to work both individual and as a contributing member of a team; and, ability to relate to persons of diverse backgrounds and functioning levels.\nMust be able to climb two sets of stairs, sit at a desk and perform paperwork and writing functions.","company":"Headinghomeinc1","rawCompany":"headinghomeinc1","city":"Lawrence","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:00:04.385Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624221","title":"Temporary Shelters","slug":"temporary-shelters"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Coordinator","description":"Job Title: Program Coordinator\nReports To: Program Manager\nLocation: Lawrence, MA\nPosition Type: Full Time, On-Call, Non-Exempt\nHourly Rate: $26.25\n\nOverview\nThe Program Coordinator manages an emergency family shelter program with the overall responsibility for service delivery to homeless families with the ultimate objective of assisting families with achieving independent living. The Program Coordinator sets direction for Case Managers and provides case management and supportive counseling to the residents in the house. Advocates for the residents needs and works closely with the House Managers to ensure for appropriate service delivery for residents of program.\n\nEssential Job Functions\nUsing Motivational Interviewing and a collaborative approach conduct an in-depth assessment to best determine the immediate client concerns including, but not limited to: financial, legal, mental health, substance abuse, employment,\nhealth care and housekeeping;\nIn collaboration with heads of households, develop individual service plans (ISP) which include educational, vocational, medical, life skills and housing goals. Meet with families in the shelter weekly to review ISP progress and plan next steps;\nObtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to; CORI mitigation, credit repair, and assistance with financial applications;\nEnsure that all clients receive explanation and assistance with navigating housing application processes and referral to all appropriate\nhousing opportunities; including but not limited to, local housing authorities, regional non-profit housing agencies, private management companies, and community development corporations;\nDevelop partnerships and collaborative relationships with internal and external service providers to ensure client receives comprehensive services;\nAssist clients with on-going housing search activities including but not limited to, contacting prospective landlords and/or management\ncompanies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present;\nAssist client with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed;\nDevelop and implement a housing intake/history with homeless clients;\nDocument all interactions with clients utilizing appropriate reporting mechanisms, including web-based data collection systems\nResponsible for coordinating the Shelter’s programs and services;\nProvides direct supervision to house managers and ensure proper coverage of all shifts;\nAvailable to the residents for counseling and crisis intervention, and makes referrals to community programs for follow-up and treatment for substance abuse mental health, income enhancement and housing;\nAttends a weekly meeting with the Program Manager and attends a weekly case conference team meeting with local providers where the residents’ needs are addressed;\nServe as liaison with Community based organizations, attends meetings with such organizations as needed;\nCompletes reports for program as needed;\nAttends meetings with outside provider agencies;\nPerforms other tasks as requested by the Program Manager;\nObserves all shelter and agency rules and policies\n\nEEO STATEMENT\nHeading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.\n\nWork Environment (should include noise level, physical demands such as bending, sitting, lifting)\nCubicle space within office building; prolonged sitting at a desk and working on a computer, OR, requires equal amounts of sitting and standing, must be able to climb stairs. Position requires a minimum of four days onsite. Office is climate controlled with heat and air conditioning.\nRequirements\nExperience: Minimum of two years working with homeless individuals and/or homeless families and in human services require\nEducation: Bachelor’s Degree, Master’s degree preferred; Any combination of experience and education that equips candidate to complete above mentioned tasks.\nSupervision and team building experience required\nProficiency in Microsoft office software and knowledge of data-bases used to track outcomes for record-keeping.\nSecond language a plus.\nAble to communicate effectively, write well and generate electronic data reports; excellent organizational skills;\nGood boundaries and self-knowledge.\nMust be available to be on-call as needed\nKnowledge of community resources; Able to exhibit sound case management concepts and exercise good judgment; ability to manage multiple tasks; ability to work both individual and as a contributing member of a team; and, ability to relate to persons of diverse backgrounds and functioning levels.\nMust be able to climb two sets of stairs, sit at a desk and perform paperwork and writing functions.","datePosted":"2026-07-23T15:00:04.385Z","dateModified":"2026-07-23T15:00:04.385Z","hiringOrganization":{"@type":"Organization","name":"Headinghomeinc1","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lawrence","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"91fb2b0fdbf00094c6ae1c5d"},"url":"https://jobsearcher.com/jobs/91fb2b0fdbf00094c6ae1c5d"}}