{"schemaVersion":"jobsearcher.job.v1","id":"91f2b5107dbb75c419dd2d0e","url":"https://jobsearcher.com/jobs/91f2b5107dbb75c419dd2d0e","canonicalUrl":"https://jobsearcher.com/jobs/91f2b5107dbb75c419dd2d0e","title":"Cloud Support Engineer","description":"Job Title: Cloud Support Engineer\nJob Code: CoP 165103\nClient: City of Phoenix\nLocation: 149 N 4th Ave, Phoenix, AZ 85003\nWork Arrangement: Onsite / Local Only\nWork Hours: Monday–Friday | 8:00 AM–4:30 PM | 40 hrs/week\nDuration: Until 06/30/2027\nClosing Date: 09/01/2026 at 4:00 PM\n\nImportant Notes\nLocal Phoenix candidates only.\nCandidate's current location must be clearly listed on the resume.\nCandidates must be local at the time of submission.\nCandidates must be available for an in-person interview within 1 week of the posting close date.\nCandidates must be able to start within 2 weeks of an offer.\nBackground checks and drug screening are required.\nTentative start date depends on interviews, onboarding, and issuance of a PO.\nPosition Overview\nThe City of Phoenix is seeking a Cloud Support Engineer / Apple JAMF Administrator responsible for the deployment, configuration, management, and support of enterprise Apple devices using JAMF Pro and related cloud technologies.\n\nThe role will manage the full lifecycle of macOS, iOS, iPadOS, and tvOS devices, including enrollment, configuration, deployment, security, compliance, patch management, troubleshooting, and retirement. The position will also integrate Apple device management with Apple Business Manager, Microsoft Intune, Entra ID, Microsoft 365, SSO, and Conditional Access.\n\nKey Responsibilities\nAdminister and support enterprise Apple devices using JAMF Pro.\nManage the complete device lifecycle, including enrollment, deployment, configuration, security, compliance, patching, and retirement.\nConfigure and maintain JAMF policies, profiles, applications, and automation scripts.\nIntegrate JAMF with Apple Business Manager (ABM), Microsoft Intune, and Entra ID (Azure AD).\nSupport secure provisioning, identity management, SSO, and Conditional Access.\nManage macOS, iOS, iPadOS, and tvOS environments.\nTroubleshoot Apple device, MDM, connectivity, and endpoint-related issues.\nImplement endpoint security and patch management practices.\nDevelop automation using Bash/Shell/Python scripting.\nMonitor device compliance and ensure enterprise security standards are maintained.\nCollaborate with IT, security, networking, and other technical teams.\nProvide advanced technical support and maintain appropriate documentation.\nRequired Skills\n3+ years of Apple device administration experience.\nHands-on JAMF Pro administration experience.\nExperience with Apple Business Manager (ABM) and Mobile Device Management (MDM).\nEnterprise experience supporting macOS and iOS environments.\nExperience in endpoint management or systems administration.\nBasic networking knowledge.\nExperience with Apple device lifecycle management, deployment, configuration, and patch management.\nPreferred / Additional Skills\nMicrosoft Intune\nEntra ID (Azure AD)\nMicrosoft 365\nSSO\nConditional Access\nBash / Shell / Python scripting\nEndpoint Security\niOS/iPadOS/tvOS device management\nCloud-based endpoint management\nDevice compliance and security\nEducation\nBachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.\n\nPrimary Skills\nJAMF Pro | Apple Business Manager | ABM | MDM | macOS | iOS | iPadOS | tvOS | Microsoft Intune | Entra ID | Azure AD | Microsoft 365 | SSO | Conditional Access | Endpoint Management | Endpoint Security | Patch Management | Device Lifecycle Management | Bash | Shell | Python | Systems Administration | Networking","company":"Srinternationalinc","rawCompany":"srinternationalinc","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-29T11:18:15.472Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Cloud Support Engineer","description":"Job Title: Cloud Support Engineer\nJob Code: CoP 165103\nClient: City of Phoenix\nLocation: 149 N 4th Ave, Phoenix, AZ 85003\nWork Arrangement: Onsite / Local Only\nWork Hours: Monday–Friday | 8:00 AM–4:30 PM | 40 hrs/week\nDuration: Until 06/30/2027\nClosing Date: 09/01/2026 at 4:00 PM\n\nImportant Notes\nLocal Phoenix candidates only.\nCandidate's current location must be clearly listed on the resume.\nCandidates must be local at the time of submission.\nCandidates must be available for an in-person interview within 1 week of the posting close date.\nCandidates must be able to start within 2 weeks of an offer.\nBackground checks and drug screening are required.\nTentative start date depends on interviews, onboarding, and issuance of a PO.\nPosition Overview\nThe City of Phoenix is seeking a Cloud Support Engineer / Apple JAMF Administrator responsible for the deployment, configuration, management, and support of enterprise Apple devices using JAMF Pro and related cloud technologies.\n\nThe role will manage the full lifecycle of macOS, iOS, iPadOS, and tvOS devices, including enrollment, configuration, deployment, security, compliance, patch management, troubleshooting, and retirement. The position will also integrate Apple device management with Apple Business Manager, Microsoft Intune, Entra ID, Microsoft 365, SSO, and Conditional Access.\n\nKey Responsibilities\nAdminister and support enterprise Apple devices using JAMF Pro.\nManage the complete device lifecycle, including enrollment, deployment, configuration, security, compliance, patching, and retirement.\nConfigure and maintain JAMF policies, profiles, applications, and automation scripts.\nIntegrate JAMF with Apple Business Manager (ABM), Microsoft Intune, and Entra ID (Azure AD).\nSupport secure provisioning, identity management, SSO, and Conditional Access.\nManage macOS, iOS, iPadOS, and tvOS environments.\nTroubleshoot Apple device, MDM, connectivity, and endpoint-related issues.\nImplement endpoint security and patch management practices.\nDevelop automation using Bash/Shell/Python scripting.\nMonitor device compliance and ensure enterprise security standards are maintained.\nCollaborate with IT, security, networking, and other technical teams.\nProvide advanced technical support and maintain appropriate documentation.\nRequired Skills\n3+ years of Apple device administration experience.\nHands-on JAMF Pro administration experience.\nExperience with Apple Business Manager (ABM) and Mobile Device Management (MDM).\nEnterprise experience supporting macOS and iOS environments.\nExperience in endpoint management or systems administration.\nBasic networking knowledge.\nExperience with Apple device lifecycle management, deployment, configuration, and patch management.\nPreferred / Additional Skills\nMicrosoft Intune\nEntra ID (Azure AD)\nMicrosoft 365\nSSO\nConditional Access\nBash / Shell / Python scripting\nEndpoint Security\niOS/iPadOS/tvOS device management\nCloud-based endpoint management\nDevice compliance and security\nEducation\nBachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.\n\nPrimary Skills\nJAMF Pro | Apple Business Manager | ABM | MDM | macOS | iOS | iPadOS | tvOS | Microsoft Intune | Entra ID | Azure AD | Microsoft 365 | SSO | Conditional Access | Endpoint Management | Endpoint Security | Patch Management | Device Lifecycle Management | Bash | Shell | Python | Systems Administration | Networking","datePosted":"2026-08-29T11:18:15.472Z","dateModified":"2026-08-29T11:18:15.472Z","hiringOrganization":{"@type":"Organization","name":"Srinternationalinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"91f2b5107dbb75c419dd2d0e"},"url":"https://jobsearcher.com/jobs/91f2b5107dbb75c419dd2d0e"}}