Associate Registrar

University Overview: Since 1975, Sofia University has aspired to be a leader in transformative higher education offering students an education that transcends beyond a traditional learning environment. Students, staff, and faculty of Sofia are passionate individuals that recognize the need to be a part of something greater than themselves and seek opportunities that will provide them with the tools to empower themselves and their community. As Sofia continues to grow as a University, it remains committed to its transformative transpersonal values, as well as to maintaining a high-quality and diverse workforce representative of the community it services. Sofia University is Western Senior College and University Commission (WSCUC) accredited and offers undergraduate, graduate, and doctoral degree programs in the fields of psychology, business, and computer science. Located in Palo Alto and Costa Mesa, California, the University provides both on campus and online programs, giving students the flexibility to further an education rooted in transformative and transpersonal values, in a format that best suits their schedule and needs. Sofia University is an equal opportunity employer. Position Overview: The Mission of the Office of the Registrar is to provide outstanding academic and support services to students, faculty, staff, and alumni in compliance with institutional, professional, and legal standards; and to provide timely and accurate information while maintaining the security and integrity of student data. The Registrar’s Office maintains the academic records of all Sofia University students. The Office issues transcripts, receives incoming student transcripts and documents, certifies enrollment, evaluates students’ records, monitors academic standing, coordinates grades and attendance, and processes students for graduation. The Registrar’s Office strives to improve processes and procedures through the innovative use of technological resources. In all these duties the Office supports the University’s core values. The Associate Registrar assists and works under the direction of the Registrar to lead, analyze, plan, and implement the operations and administrative requirements for graduation, and provides supportive presence for Sofia University students at our Palo Alto or Costa Mesa campus. Responsibilities · Manage admissions and academic records for all current and former students · Supervise grading, records’ editing functions, the production of transcripts, enrollment/degree verifications, and the processing of requests from students for course changes while ensuring compliance with University policies and the Family Educational Rights and Privacy Act (FERPA) · Maintain transcripts, withdrawals, clearance, degree completion audit, processing of graduation application and conferment of degrees, posting and awarding of degrees with the supervision of the Registrar · Work with the Registrar, Program Chairs, faculty, and the student services staff to devise registration schedules and procedures · Assist in planning and executing domestic and international student orientation and commencement ceremonies · Collaborate with Registrar, Admission department, and Dean to develop Retention and Re-entry strategic plans for graduate, undergraduate, domestic, international, and at-risk students · Monitor attendance and academic progress for all domestic and international students, and ensure they meet the requirements of satisfactory academic progress according to the University’s and Department of Education regulations · Monitor and release holds on student records · Responsible for providing information and reports to departments across campus, and works in cooperation with the Registrar and others to ensure academic policies and procedures are enforced and proper records are maintained · Assist in maintaining, troubleshooting, and enhancing the University’s data management and related systems · Coordinate class schedules with room assignments for optimum use of buildings and equipment · Upholds a thorough knowledge of the University catalog, curriculum, degree requirements and regulations, policies and procedures to be able to communicate and interpret verbally and in writing to advise students · Develop and implement best business practices that improve and maintain customer service and communications with all university constituents · Some evening and weekend hours may be required in line with academic offerings · Other duties as assigned. Qualifications · Baccalaureate degree required · Minimum of two years of full-time experience in a records environment, with emphasis on university graduation processes · Ability to be proactive, work under minimal supervision, with an appreciation for innovation, creativity and professionalism · Highly motivated self-starter with strong analytical, technical, and problem-solving skills with ability to troubleshoot complex issues and implement systemic solutions. · High energy, meticulous attention to detail, and keen organizational skills highly desirable · Demonstrate technical skills with student information systems/databases and will possess experience managing multiple projects · Experience with transfer credits, graduation processing and degree audit · Additionally, candidates must possess excellent written and oral communications skills and have the ability to work with diverse constituencies. · Ability to travel and work nights and weekends as necessary. Sofia University is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting the Human Resources Department at 888-820-1484 ext.10200. Job Type: Full-time Pay: $67,000.00 - $68,000.00 per year Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: Evenings as needed Monday to Friday Weekends as needed Experience: Microsoft Office: 1 year (Preferred) Records Enviornment: 2 years (Preferred) Student Information System: 2 years (Preferred) Project Management: 2 years (Preferred) Ability to Commute: Palo Alto, CA 94303 (Preferred) Work Location: Hybrid remote in Palo Alto, CA 94303