{"schemaVersion":"jobsearcher.job.v1","id":"91e149e24aa1fd28d3f27846","url":"https://jobsearcher.com/jobs/91e149e24aa1fd28d3f27846","canonicalUrl":"https://jobsearcher.com/jobs/91e149e24aa1fd28d3f27846","title":"Program Manager","description":"Job DescriptionClient Account Ownership - Full ownership of a strategic client account, ensuring successful delivery of large-scale product development programs while proactively identifying new business opportunities.Client Relationship Management - Proven experience in building strong client relationships with excellent articulation, negotiation, and detailing skills to foster trust and confidence.Program Status & Reporting - Ability to present clear, concise, and data-driven status updates to client leadership, including CIO-level reporting.Product Development Coordination - Strong experience in orchestrating product development phases - from requirement grooming and engineering to testing, rollout, and release - ensuring adherence to modern engineering practices (CI/CD, DevOps, Automated Testing, etc.).Technical Understanding - Adequate exposure to web technology architecture, cloud platforms, and data solutions to support technical discussions and solutioning.Agile Program Management - Demonstrated expertise in Agile product development with multiple scrum teams, including backlog management, sprint planning, and ceremonies across distributed teams.Experience with Onsite-Offshore Teams - Proven track record of working in hybrid models with offshore teams of 50+ members delivering complex product development programs.Detail-Oriented Leadership - Strong passion for diving into product, functional, and technical details to ensure quality outcomes.Domain Knowledge (Preferred) - Experience in Payment Processing, Settlement, or Commission processing in the hospitality or financial services domain is a plus.Program Manager Job DescriptionDuties and ResponsibilitiesEnd-to-End Account Management - Ensure effective delivery of ongoing SoWs while driving account growth through proactive engagement and identifying new business opportunities.Onsite Program Leadership - Act as the Onsite Program Manager collaborating with the offshore delivery team to manage a 50+ member development team.Client Relationship ManagementRepresent Experion as an Ambassador at Client side - ensuring Experion is seen as a trusted partner in delivery, quality, and communication.Build strong rapport with Client stakeholders through regular engagement, proactive updates, and value-driven interactions.Conduct status reviews with Client leadership, ensuring risks, dependencies, and mitigation strategies are well-communicated.Proactively identify and pursue new opportunities to expand Experion's footprint within the client organization.Product Requirements & Engineering CoordinationProduct Grooming - Align with client product managers to identify feature priorities and facilitate detailed requirement grooming sessions with Experion's Product team (onsite and offshore).Workshop Management - Organize and drive requirement workshops, ensuring participation from Client SMEs, architects, and product owners.Sprint Execution & Tracking - Align with the offshore team to track burn-down progress, monitor sprint goals, and ensure alignment with client expectations. Note: This will involve multiple scrum teams.Product Reviews/Demos - Drive preparation, scheduling, and execution of Product Demos at the end of every sprint, ensuring client feedback is captured and tracked to closure.Program Status & Metrics ManagementDevelop, maintain comprehensive program plans with clear milestones, dependencies, delivery timelines.Proactively identify dependencies, risks, schedule delays, or delivery threats - communicating them to stakeholders with actionable mitigation plans.Manage invoice plans, T&M timesheets, and financial tracking to ensure seamless invoicing in collaboration with the offshore program manager.Communication & ReportingDeliver clear, concise, and impactful communication - both written and verbal - ensuring client stakeholders are informed and engaged.Present program updates to Client's CIO and leadership team with a focus on summarization, risk visibility, and actionable insights.Any Additional Information/SpecificsExperience in Quality Assurance and production support.Highly effective and thrives in a dynamic environment.Comfortable with proactive outward communication, leadership, and positive about accepting challenges.","company":"Echo It Solutions","rawCompany":"echo it solutions","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-20T01:02:58.249Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Job DescriptionClient Account Ownership - Full ownership of a strategic client account, ensuring successful delivery of large-scale product development programs while proactively identifying new business opportunities.Client Relationship Management - Proven experience in building strong client relationships with excellent articulation, negotiation, and detailing skills to foster trust and confidence.Program Status & Reporting - Ability to present clear, concise, and data-driven status updates to client leadership, including CIO-level reporting.Product Development Coordination - Strong experience in orchestrating product development phases - from requirement grooming and engineering to testing, rollout, and release - ensuring adherence to modern engineering practices (CI/CD, DevOps, Automated Testing, etc.).Technical Understanding - Adequate exposure to web technology architecture, cloud platforms, and data solutions to support technical discussions and solutioning.Agile Program Management - Demonstrated expertise in Agile product development with multiple scrum teams, including backlog management, sprint planning, and ceremonies across distributed teams.Experience with Onsite-Offshore Teams - Proven track record of working in hybrid models with offshore teams of 50+ members delivering complex product development programs.Detail-Oriented Leadership - Strong passion for diving into product, functional, and technical details to ensure quality outcomes.Domain Knowledge (Preferred) - Experience in Payment Processing, Settlement, or Commission processing in the hospitality or financial services domain is a plus.Program Manager Job DescriptionDuties and ResponsibilitiesEnd-to-End Account Management - Ensure effective delivery of ongoing SoWs while driving account growth through proactive engagement and identifying new business opportunities.Onsite Program Leadership - Act as the Onsite Program Manager collaborating with the offshore delivery team to manage a 50+ member development team.Client Relationship ManagementRepresent Experion as an Ambassador at Client side - ensuring Experion is seen as a trusted partner in delivery, quality, and communication.Build strong rapport with Client stakeholders through regular engagement, proactive updates, and value-driven interactions.Conduct status reviews with Client leadership, ensuring risks, dependencies, and mitigation strategies are well-communicated.Proactively identify and pursue new opportunities to expand Experion's footprint within the client organization.Product Requirements & Engineering CoordinationProduct Grooming - Align with client product managers to identify feature priorities and facilitate detailed requirement grooming sessions with Experion's Product team (onsite and offshore).Workshop Management - Organize and drive requirement workshops, ensuring participation from Client SMEs, architects, and product owners.Sprint Execution & Tracking - Align with the offshore team to track burn-down progress, monitor sprint goals, and ensure alignment with client expectations. Note: This will involve multiple scrum teams.Product Reviews/Demos - Drive preparation, scheduling, and execution of Product Demos at the end of every sprint, ensuring client feedback is captured and tracked to closure.Program Status & Metrics ManagementDevelop, maintain comprehensive program plans with clear milestones, dependencies, delivery timelines.Proactively identify dependencies, risks, schedule delays, or delivery threats - communicating them to stakeholders with actionable mitigation plans.Manage invoice plans, T&M timesheets, and financial tracking to ensure seamless invoicing in collaboration with the offshore program manager.Communication & ReportingDeliver clear, concise, and impactful communication - both written and verbal - ensuring client stakeholders are informed and engaged.Present program updates to Client's CIO and leadership team with a focus on summarization, risk visibility, and actionable insights.Any Additional Information/SpecificsExperience in Quality Assurance and production support.Highly effective and thrives in a dynamic environment.Comfortable with proactive outward communication, leadership, and positive about accepting challenges.","datePosted":"2026-07-20T01:02:58.249Z","dateModified":"2026-07-20T01:02:58.249Z","hiringOrganization":{"@type":"Organization","name":"Echo It Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"91e149e24aa1fd28d3f27846"},"url":"https://jobsearcher.com/jobs/91e149e24aa1fd28d3f27846"}}