{"schemaVersion":"jobsearcher.job.v1","id":"91b4ee5ea96cbb3248e6ef46","url":"https://jobsearcher.com/jobs/91b4ee5ea96cbb3248e6ef46","canonicalUrl":"https://jobsearcher.com/jobs/91b4ee5ea96cbb3248e6ef46","title":"Customer Experience Advisor","description":"Join Our Team and Help Deliver an Exceptional Car-Buying Experience! Are you a people person who enjoys helping others and creating memorable customer experiences? We're looking for a Customer Experience Advisor (CEA) to be the friendly face that welcomes customers, guides them through the vehicle shopping process, and ensures they leave excited about their new purchase.\r\nIn this role, you'll work alongside our sales team by building relationships with customers, answering questions, demonstrating vehicles, coordinating test drives, and providing an outstanding delivery experience. No high-pressure selling required—the Team Leader handles closing the sale. Your focus is on delivering exceptional service and creating a seamless, enjoyable customer experience.\r\nWHAT YOU'LL DOWelcome customers to the dealership and provide a warm, professional first impression.\r\nAssist customers in the showroom and on the lot while learning about their vehicle needs.\r\nRespond to customer inquiries by phone, email, text, chat, and in person.\r\nDemonstrate vehicle features, technology, and safety systems.\r\nCoordinate and conduct test drives according to dealership procedures.\r\nMaintain accurate customer information in our CRM system.\r\nSupport the sales team throughout the purchasing process.\r\nAssist with vehicle appraisals and sales documentation.\r\nDeliver vehicles to customers and ensure they understand all features and technology.\r\nIntroduce customers to our Service Department and Speedy Wash & Lube Center.\r\nAttend training sessions and stay current on new vehicle models and technology.\r\nWHAT WE'RE LOOKING FOROutstanding customer service and communication skills.\r\nFriendly, outgoing personality with the ability to build rapport quickly.\r\nStrong organizational skills and attention to detail.\r\nComfortable learning and explaining vehicle features and technology.\r\nAbility to multitask in a fast-paced environment.\r\nBasic computer skills and willingness to learn dealership software.\r\nProfessional appearance and positive attitude.\r\nValid driver's license with a clean driving record.\r\nWHY YOU'LL LOVE WORKING HERECompetitive pay\r\nPaid training and ongoing professional development\r\nOpportunities for career growth within the dealership\r\nSupportive team environment\r\nEmployee discounts\r\nFull benefits package (eligible employees)\r\nWork with one of the area's leading automotive dealerships\r\nIf you enjoy helping people, love working with a team, and want to build a rewarding career in the automotive industry, we'd love to hear from you.\r\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr","company":"Socketdev","rawCompany":"socketdev","city":"Barberton","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-14T02:03:40.274Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"441110","title":"New Car Dealers","slug":"new-car-dealers"},{"code":"441120","title":"Used Car Dealers","slug":"used-car-dealers"},{"code":"441227","title":"Motorcycle, ATV, and All Other Motor Vehicle Dealers","slug":"motorcycle-atv-and-all-other-motor-vehicle-dealers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Advisor","description":"Join Our Team and Help Deliver an Exceptional Car-Buying Experience! Are you a people person who enjoys helping others and creating memorable customer experiences? We're looking for a Customer Experience Advisor (CEA) to be the friendly face that welcomes customers, guides them through the vehicle shopping process, and ensures they leave excited about their new purchase.\r\nIn this role, you'll work alongside our sales team by building relationships with customers, answering questions, demonstrating vehicles, coordinating test drives, and providing an outstanding delivery experience. No high-pressure selling required—the Team Leader handles closing the sale. Your focus is on delivering exceptional service and creating a seamless, enjoyable customer experience.\r\nWHAT YOU'LL DOWelcome customers to the dealership and provide a warm, professional first impression.\r\nAssist customers in the showroom and on the lot while learning about their vehicle needs.\r\nRespond to customer inquiries by phone, email, text, chat, and in person.\r\nDemonstrate vehicle features, technology, and safety systems.\r\nCoordinate and conduct test drives according to dealership procedures.\r\nMaintain accurate customer information in our CRM system.\r\nSupport the sales team throughout the purchasing process.\r\nAssist with vehicle appraisals and sales documentation.\r\nDeliver vehicles to customers and ensure they understand all features and technology.\r\nIntroduce customers to our Service Department and Speedy Wash & Lube Center.\r\nAttend training sessions and stay current on new vehicle models and technology.\r\nWHAT WE'RE LOOKING FOROutstanding customer service and communication skills.\r\nFriendly, outgoing personality with the ability to build rapport quickly.\r\nStrong organizational skills and attention to detail.\r\nComfortable learning and explaining vehicle features and technology.\r\nAbility to multitask in a fast-paced environment.\r\nBasic computer skills and willingness to learn dealership software.\r\nProfessional appearance and positive attitude.\r\nValid driver's license with a clean driving record.\r\nWHY YOU'LL LOVE WORKING HERECompetitive pay\r\nPaid training and ongoing professional development\r\nOpportunities for career growth within the dealership\r\nSupportive team environment\r\nEmployee discounts\r\nFull benefits package (eligible employees)\r\nWork with one of the area's leading automotive dealerships\r\nIf you enjoy helping people, love working with a team, and want to build a rewarding career in the automotive industry, we'd love to hear from you.\r\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr","datePosted":"2026-08-14T02:03:40.274Z","dateModified":"2026-08-14T02:03:40.274Z","hiringOrganization":{"@type":"Organization","name":"Socketdev","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Barberton","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"91b4ee5ea96cbb3248e6ef46"},"url":"https://jobsearcher.com/jobs/91b4ee5ea96cbb3248e6ef46"}}