Patient Access Manager

Job Description We are committed to providing compassionate, high-quality healthcare to our community. We are seeking a dedicated and organized Patient care Office Manager to lead operations and ensure a pleasant patient experience for each and every patient and staff.Position Summary:Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.The Manager will oversee the daily operations of a team of staff who serve as the first point of contact for patients. Applicants must have at least one year experience directly managing employees including hiring, training, supervising, disciplining and firing if necessary. You should have strong leadership skills to build and develop a productive and successful team. This role requires excellent communication, leadership, and organizational skills, as well as a strong understanding of medical office procedures and medical insurance plans.Key Responsibilities:Supervise and schedule team members to ensure coverage and efficiencyTrain new team members and provide ongoing support and developmentOversee patient processes and concerns.Ensure accurate collection and verification of patient information and insuranceHandle patient inquiries, complaints, and escalations with professionalismCollaborate with clinical and administrative teams to optimize workflowMaintain compliance with HIPAA and other healthcare regulationsMonitor performance metrics and implement improvementsQualifications:High school diploma or equivalent (Associate's or Bachelor's degree preferred)3+ years of experience in a medical office setting, with at least 1 year in a manager roleStrong knowledge of medical terminology, insurance xhyhwjd processes, and EMR systemsExcellent interpersonal, communication, and problem-solving skillsAbility to multitask and remain calm under pressureProficiency in Microsoft Office and medical scheduling softwareBenefits:Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysRetirement plan optionsProfessional development opportunitiesHow to Apply:Please submit your resume and a cover letter detailing your experience and interest in the role