Field Service Technitian

Field Service Technician PositionWe are looking for a self-starting Field Service Technician to deliver a high level of customer service to our company customers.We want you to drive the kind of service success that improves customer satisfaction, maximizes customer retention, and increases profitability.Field Service Technician ResponsibilitiesProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on-site installation, repair, maintenance and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsDocument processesOperate vehicle in a safe manner and ensure proper use of field automation systemsFollow all company's filed procedures and protocolsCooperate with technical team and share information across the organizationComprehend customer requirements and make appropriate recommendations/briefingsBuild positive relationships with customersField Service Technician RequirementsProven field service experienceAbility to troubleshoot, test, repair, and service technical equipmentEnglish literacyAbility to work flexible shifts and to adapt to changing work schedulesFamiliarity with mobile tools and applicationsTechnical degree or certificationAdvanced Medical is an integrated healthcare services and medical products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories as well as primary care physician offices.At Advanced Medical we supply clinically-proven medical products and healthcare cost-effective solutions that enhance supply chain efficiency from hospital to home. Advanced Medical connects patients, providers, payers, and manufacturers for integrated care coordination and better patient management.Advanced Medical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.