{"schemaVersion":"jobsearcher.job.v1","id":"90e77c2d6e7c8d948754a71f","url":"https://jobsearcher.com/jobs/90e77c2d6e7c8d948754a71f","canonicalUrl":"https://jobsearcher.com/jobs/90e77c2d6e7c8d948754a71f","title":"HELPDESK ANALYST","description":"Location :Washington D.C.\nDuration : Full time\nQualifications :\nProspective employee should have good communication skills as well as a strong understanding of all Microsoft platforms including the setup and maintenance of the following:\nTroubleshoot PC and laptop hardware, XP operating system and MS Office issues\nSoftware/Operating System/Hardware installation/upgrades\nRespond to helpdesk trouble tickets\nManage and create new user accounts\nManage IT web accounts\nAssist System Administrators with IT needs\nPosition Responsibilities/Duties :\nInformation Technology or related major with 12-24 months experience in a desktop support position preferred\nStrong Windows XP and PC Hardware installation and troubleshooting skills\nWorking knowledge of Microsoft Office\nBasic understanding of TCP/IP for network connectivity troubleshooting\nRequired Skills and Abilities :\nWindows\nApple\nLinux\nExchange\nScripting languages a plus\nTrouble ticketing systems\nBasic networking\nEducation :Bachelor's degree or comparable work experience preferred\n******IMPORTANT******:\nWhen you email us your resume, please also include the following: Your salary requirements If you are legally authorized to work in the US Email copy of MS Word resume to: resumes@tekinfosys.com","company":"Technologyinformationsystemsllc","rawCompany":"technologyinformationsystemsllc","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:34:02.355Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"HELPDESK ANALYST","description":"Location :Washington D.C.\nDuration : Full time\nQualifications :\nProspective employee should have good communication skills as well as a strong understanding of all Microsoft platforms including the setup and maintenance of the following:\nTroubleshoot PC and laptop hardware, XP operating system and MS Office issues\nSoftware/Operating System/Hardware installation/upgrades\nRespond to helpdesk trouble tickets\nManage and create new user accounts\nManage IT web accounts\nAssist System Administrators with IT needs\nPosition Responsibilities/Duties :\nInformation Technology or related major with 12-24 months experience in a desktop support position preferred\nStrong Windows XP and PC Hardware installation and troubleshooting skills\nWorking knowledge of Microsoft Office\nBasic understanding of TCP/IP for network connectivity troubleshooting\nRequired Skills and Abilities :\nWindows\nApple\nLinux\nExchange\nScripting languages a plus\nTrouble ticketing systems\nBasic networking\nEducation :Bachelor's degree or comparable work experience preferred\n******IMPORTANT******:\nWhen you email us your resume, please also include the following: Your salary requirements If you are legally authorized to work in the US Email copy of MS Word resume to: resumes@tekinfosys.com","datePosted":"2026-08-09T13:34:02.355Z","dateModified":"2026-08-09T13:34:02.355Z","hiringOrganization":{"@type":"Organization","name":"Technologyinformationsystemsllc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"90e77c2d6e7c8d948754a71f"},"url":"https://jobsearcher.com/jobs/90e77c2d6e7c8d948754a71f"}}