{"schemaVersion":"jobsearcher.job.v1","id":"90d698d8267abc327852edba","url":"https://jobsearcher.com/jobs/90d698d8267abc327852edba","canonicalUrl":"https://jobsearcher.com/jobs/90d698d8267abc327852edba","title":"Digital Project Manager","description":"Senior Digital Project Manager / Technical Delivery Lead Company Description Finalytics AI leverages artificial intelligence to transform and personalize the digital banking experience. Our platform helps banks and credit unions create highly tailored online interactions, allowing each customer or member to feel recognized, understood, and valued.\r\nRole Description Finalytics AI is hiring a Senior Digital Project Manager / Technical Delivery Lead to oversee the end-to-end delivery of digital initiatives across SaaS implementation, client services, personalization, analytics, digital marketing, content management, compliance-sensitive workflows, and web experience optimization.\r\nThis is a full-time hybrid role based in the San Francisco Bay Area, with flexibility to work from home part of the week.\r\nThis is not a traditional project coordinator role. We are looking for a hands-on delivery operator who can speak with a CIO about data, a CMO about business objectives, a designer about user experience, a developer about implementation requirements, and an internal team about scope, risks, dependencies, and delivery tradeoffs.\r\nThe right person will be able to take ambiguous business conversations and translate them into clearly defined actions for developers, designers, strategists, analysts, product managers, and client stakeholders.\r\nWe need a doer --- someone who can write an SOW, manage a project plan, direct technical resources, discuss WCAG/accessibility requirements, understand PII considerations, manage client expectations, and keep work moving without waiting for someone else to define every next step.\r\nWhat You'll Do Own end-to-end delivery of digital initiatives, including discovery, scoping, planning, execution, QA, launch, reporting, and optimization.\r\nCoordinate cross-functional teams across product, marketing, engineering, design, strategy, analytics, client success, and external client stakeholders.\r\nTranslate client business objectives into clear requirements, project plans, implementation briefs, user stories, acceptance criteria, timelines, dependencies, and action items.\r\nWrite and contribute to Statements of Work, estimates, project plans, change orders, delivery timelines, status reports, and client-facing documentation.\r\nManage project timelines, resources, risks, budgets, approvals, and dependencies to ensure digital initiatives are delivered on schedule and within scope.\r\nLead client-facing meetings with marketing, digital, IT, compliance, analytics, and executive stakeholders.\r\nCommunicate clearly with both technical and non-technical audiences, including CMOs, CIOs, product leaders, developers, designers, and internal leadership.\r\nDirect developers, designers, and internal stakeholders with enough specificity that everyone understands what needs to be done, why it matters, and how success will be measured.\r\nSupport digital marketing and content management initiatives, including website updates, landing pages, campaigns, personalization experiences, CRO programs, and online customer/member journeys.\r\nManage implementation work involving CMS platforms, analytics tools, tagging, personalization, content workflows, digital campaigns, and customer experience improvements.\r\nMaintain a working understanding of WCAG/accessibility requirements and ensure accessibility considerations are incorporated into planning, design, QA, and client communication.\r\nSupport privacy- and compliance-sensitive delivery by understanding PII, data handling, user tracking, consent, analytics collection, vendor data flows, and secure implementation practices.\r\nIdentify project risks early, elevate when needed, and drive practical resolution across internal and client teams.\r\nManage scope creep directly and professionally, including documenting out-of-scope requests and supporting change-order conversations.\r\nCreate and maintain project documentation, including RACIs, risk logs, decision logs, requirements documents, QA plans, implementation checklists, launch plans, and executive summaries.\r\nProvide regular status reporting to internal and external stakeholders, including progress, blockers, risks, decisions needed, and next steps.\r\nSupport continuous improvement by refining delivery processes, implementing best practices, and tracking performance metrics across digital programs.\r\nWhat Success Looks Like Within 30 days: You understand the Finalytics platform, our client base, our delivery model, our implementation process, and the common risks involved in launching personalization and digital banking experiences.\r\nWithin 60 days: You are independently managing client workstreams, running status calls, documenting requirements, coordinating developers and designers, tracking risks, and reducing the operational burden on senior product and technical leaders.\r\nWithin 90 days: You are owning multiple delivery initiatives with confidence, managing client expectations, protecting scope, driving internal accountability, and helping improve how Finalytics scales delivery.\r\nLong term: You help build a repeatable delivery function that improves client satisfaction, implementation quality, speed to launch, team accountability, and project profitability.\r\nQualifications 7 years of experience managing digital agency deliverables, digital product implementations, SaaS implementations, web projects, or technical delivery initiatives.\r\nDemonstrated expertise in digital project management, including planning, scoping, execution, delivery, QA, launch, and post-launch optimization.\r\nStrong experience managing cross-functional teams, including developers, designers, strategists, analysts, product managers, marketers, and client stakeholders.\r\nAbility to translate business objectives into clear project requirements, implementation plans, deliverables, and measurable outcomes.\r\nExperience writing or contributing to SOWs, estimates, project plans, requirements documentation, change orders, delivery briefs, and client-facing status reports.\r\nStrong communication skills, with the ability to clearly convey complex information to technical and non-technical stakeholders.\r\nExperience with digital marketing, content management, website delivery, campaign execution, CRO, personalization, analytics, or customer experience initiatives.\r\nWorking knowledge of CMS platforms, web implementation processes, analytics/tagging, personalization tools, UX, QA, accessibility, privacy, and compliance-sensitive delivery.\r\nComfort discussing WCAG/accessibility requirements with designers, developers, and clients.\r\nComfort discussing PII, data handling, privacy, consent, user tracking, and implementation risk with internal and client stakeholders.\r\nProficiency with project management tools such as Jira, Asana, Trello, Monday.com, ClickUp, Smartsheet, or similar platforms.\r\nBasic understanding of agile, hybrid, and traditional project delivery methodologies.\r\nAbility to manage multiple concurrent projects in a hybrid or distributed team environment.\r\nAnalytical and problem-solving skills, with attention to detail and a focus on measurable outcomes.\r\nBachelor's degree in Business, Marketing, Communications, Information Systems, Computer Science, or a related field, or equivalent practical experience.\r\nPreferred Experience Experience in fintech, banking, credit unions, financial services, SaaS platforms.\r\nExperience with customer experience, personalization, digital banking, digital account opening, lending journeys, or financial services marketing.\r\nExperience managing digital programs involving data integrations, website tagging, analytics validation, reporting dashboards, vendor coordination, and secure data workflows.\r\nExperience working with CMOs, CIOs, heads of digital, marketing teams, compliance teams, IT teams, and executive sponsors.\r\nExperience supporting account growth, client expansion, retainer management, or ongoing optimization programs.\r\nWho You Are You are a doer.\r\nYou are comfortable with ambiguity, but you do not leave things ambiguous. You create structure, define next steps, and drive action.\r\nYou can sit in a client meeting, understand the business objective, identify the implementation implications, and walk out with a clear plan.\r\nYou do not need to be an engineer, but you need to be technical enough to direct engineers, ask sharp questions, challenge vague answers, and know when something does not make sense.\r\nYou are comfortable managing both strategy and execution.\r\nYou can protect internal teams from chaos while still keeping clients confident and informed.\r\nYou understand that scope, time, budget, quality, and client satisfaction all matter.\r\nYou can build trust with clients without becoming order-takers.\r\nYou are willing to get into the details — requirements, QA, accessibility, data flows, content, approvals, timelines, blockers, and follow-ups.\r\nYou can communicate clearly in writing. You know how to turn a messy conversation into a clean plan.\r\nYou are comfortable in a growing company where process is evolving and people are expected to solve problems, not just report them.\r\nThis Role Is Not For You If You mainly coordinate meetings and take notes.\r\nYou need someone else to define every next step.\r\nYou are uncomfortable directing developers, designers, or technical resources.\r\nYou have not owned scope, timeline, budget, client communication, and delivery risk.\r\nYou avoid difficult client conversations.\r\nYou cannot discuss accessibility, privacy, analytics, implementation risk, or digital delivery details at a working level.\r\nYou prefer polished enterprise process over startup execution.\r\nYou wait for permission instead of driving the work forward.\r\nCompensation $140,000–$165,000\r\nInterview Process Candidates should be prepared to discuss specific digital delivery projects in detail, including scope, budget, timeline, team structure, client stakeholders, business objectives, technical risks, compliance considerations, and final outcomes.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:22:26.502Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Digital Project Manager","description":"Senior Digital Project Manager / Technical Delivery Lead Company Description Finalytics AI leverages artificial intelligence to transform and personalize the digital banking experience. Our platform helps banks and credit unions create highly tailored online interactions, allowing each customer or member to feel recognized, understood, and valued.\r\nRole Description Finalytics AI is hiring a Senior Digital Project Manager / Technical Delivery Lead to oversee the end-to-end delivery of digital initiatives across SaaS implementation, client services, personalization, analytics, digital marketing, content management, compliance-sensitive workflows, and web experience optimization.\r\nThis is a full-time hybrid role based in the San Francisco Bay Area, with flexibility to work from home part of the week.\r\nThis is not a traditional project coordinator role. We are looking for a hands-on delivery operator who can speak with a CIO about data, a CMO about business objectives, a designer about user experience, a developer about implementation requirements, and an internal team about scope, risks, dependencies, and delivery tradeoffs.\r\nThe right person will be able to take ambiguous business conversations and translate them into clearly defined actions for developers, designers, strategists, analysts, product managers, and client stakeholders.\r\nWe need a doer --- someone who can write an SOW, manage a project plan, direct technical resources, discuss WCAG/accessibility requirements, understand PII considerations, manage client expectations, and keep work moving without waiting for someone else to define every next step.\r\nWhat You'll Do Own end-to-end delivery of digital initiatives, including discovery, scoping, planning, execution, QA, launch, reporting, and optimization.\r\nCoordinate cross-functional teams across product, marketing, engineering, design, strategy, analytics, client success, and external client stakeholders.\r\nTranslate client business objectives into clear requirements, project plans, implementation briefs, user stories, acceptance criteria, timelines, dependencies, and action items.\r\nWrite and contribute to Statements of Work, estimates, project plans, change orders, delivery timelines, status reports, and client-facing documentation.\r\nManage project timelines, resources, risks, budgets, approvals, and dependencies to ensure digital initiatives are delivered on schedule and within scope.\r\nLead client-facing meetings with marketing, digital, IT, compliance, analytics, and executive stakeholders.\r\nCommunicate clearly with both technical and non-technical audiences, including CMOs, CIOs, product leaders, developers, designers, and internal leadership.\r\nDirect developers, designers, and internal stakeholders with enough specificity that everyone understands what needs to be done, why it matters, and how success will be measured.\r\nSupport digital marketing and content management initiatives, including website updates, landing pages, campaigns, personalization experiences, CRO programs, and online customer/member journeys.\r\nManage implementation work involving CMS platforms, analytics tools, tagging, personalization, content workflows, digital campaigns, and customer experience improvements.\r\nMaintain a working understanding of WCAG/accessibility requirements and ensure accessibility considerations are incorporated into planning, design, QA, and client communication.\r\nSupport privacy- and compliance-sensitive delivery by understanding PII, data handling, user tracking, consent, analytics collection, vendor data flows, and secure implementation practices.\r\nIdentify project risks early, elevate when needed, and drive practical resolution across internal and client teams.\r\nManage scope creep directly and professionally, including documenting out-of-scope requests and supporting change-order conversations.\r\nCreate and maintain project documentation, including RACIs, risk logs, decision logs, requirements documents, QA plans, implementation checklists, launch plans, and executive summaries.\r\nProvide regular status reporting to internal and external stakeholders, including progress, blockers, risks, decisions needed, and next steps.\r\nSupport continuous improvement by refining delivery processes, implementing best practices, and tracking performance metrics across digital programs.\r\nWhat Success Looks Like Within 30 days: You understand the Finalytics platform, our client base, our delivery model, our implementation process, and the common risks involved in launching personalization and digital banking experiences.\r\nWithin 60 days: You are independently managing client workstreams, running status calls, documenting requirements, coordinating developers and designers, tracking risks, and reducing the operational burden on senior product and technical leaders.\r\nWithin 90 days: You are owning multiple delivery initiatives with confidence, managing client expectations, protecting scope, driving internal accountability, and helping improve how Finalytics scales delivery.\r\nLong term: You help build a repeatable delivery function that improves client satisfaction, implementation quality, speed to launch, team accountability, and project profitability.\r\nQualifications 7 years of experience managing digital agency deliverables, digital product implementations, SaaS implementations, web projects, or technical delivery initiatives.\r\nDemonstrated expertise in digital project management, including planning, scoping, execution, delivery, QA, launch, and post-launch optimization.\r\nStrong experience managing cross-functional teams, including developers, designers, strategists, analysts, product managers, marketers, and client stakeholders.\r\nAbility to translate business objectives into clear project requirements, implementation plans, deliverables, and measurable outcomes.\r\nExperience writing or contributing to SOWs, estimates, project plans, requirements documentation, change orders, delivery briefs, and client-facing status reports.\r\nStrong communication skills, with the ability to clearly convey complex information to technical and non-technical stakeholders.\r\nExperience with digital marketing, content management, website delivery, campaign execution, CRO, personalization, analytics, or customer experience initiatives.\r\nWorking knowledge of CMS platforms, web implementation processes, analytics/tagging, personalization tools, UX, QA, accessibility, privacy, and compliance-sensitive delivery.\r\nComfort discussing WCAG/accessibility requirements with designers, developers, and clients.\r\nComfort discussing PII, data handling, privacy, consent, user tracking, and implementation risk with internal and client stakeholders.\r\nProficiency with project management tools such as Jira, Asana, Trello, Monday.com, ClickUp, Smartsheet, or similar platforms.\r\nBasic understanding of agile, hybrid, and traditional project delivery methodologies.\r\nAbility to manage multiple concurrent projects in a hybrid or distributed team environment.\r\nAnalytical and problem-solving skills, with attention to detail and a focus on measurable outcomes.\r\nBachelor's degree in Business, Marketing, Communications, Information Systems, Computer Science, or a related field, or equivalent practical experience.\r\nPreferred Experience Experience in fintech, banking, credit unions, financial services, SaaS platforms.\r\nExperience with customer experience, personalization, digital banking, digital account opening, lending journeys, or financial services marketing.\r\nExperience managing digital programs involving data integrations, website tagging, analytics validation, reporting dashboards, vendor coordination, and secure data workflows.\r\nExperience working with CMOs, CIOs, heads of digital, marketing teams, compliance teams, IT teams, and executive sponsors.\r\nExperience supporting account growth, client expansion, retainer management, or ongoing optimization programs.\r\nWho You Are You are a doer.\r\nYou are comfortable with ambiguity, but you do not leave things ambiguous. You create structure, define next steps, and drive action.\r\nYou can sit in a client meeting, understand the business objective, identify the implementation implications, and walk out with a clear plan.\r\nYou do not need to be an engineer, but you need to be technical enough to direct engineers, ask sharp questions, challenge vague answers, and know when something does not make sense.\r\nYou are comfortable managing both strategy and execution.\r\nYou can protect internal teams from chaos while still keeping clients confident and informed.\r\nYou understand that scope, time, budget, quality, and client satisfaction all matter.\r\nYou can build trust with clients without becoming order-takers.\r\nYou are willing to get into the details — requirements, QA, accessibility, data flows, content, approvals, timelines, blockers, and follow-ups.\r\nYou can communicate clearly in writing. You know how to turn a messy conversation into a clean plan.\r\nYou are comfortable in a growing company where process is evolving and people are expected to solve problems, not just report them.\r\nThis Role Is Not For You If You mainly coordinate meetings and take notes.\r\nYou need someone else to define every next step.\r\nYou are uncomfortable directing developers, designers, or technical resources.\r\nYou have not owned scope, timeline, budget, client communication, and delivery risk.\r\nYou avoid difficult client conversations.\r\nYou cannot discuss accessibility, privacy, analytics, implementation risk, or digital delivery details at a working level.\r\nYou prefer polished enterprise process over startup execution.\r\nYou wait for permission instead of driving the work forward.\r\nCompensation $140,000–$165,000\r\nInterview Process Candidates should be prepared to discuss specific digital delivery projects in detail, including scope, budget, timeline, team structure, client stakeholders, business objectives, technical risks, compliance considerations, and final outcomes.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:22:26.502Z","dateModified":"2026-08-08T01:22:26.502Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"90d698d8267abc327852edba"},"url":"https://jobsearcher.com/jobs/90d698d8267abc327852edba"}}