Senior Tech Support (Tier I/II) - Security Clearance Eligible

A national security firm in San Antonio is seeking a Call Center Service Representative 4 to provide technical support and resolve issues for clients. The ideal candidate will have 4-5 years of experience in IM/IT support, a CompTIA Security+ CE Certificate, and strong communication skills. Responsibilities include providing Tier I and II support, maintaining network diagrams, and supporting users with information requests. This position offers a competitive salary range of $51,000 - $82,000 and various employee benefits. J-18808-Ljbffr