Order Management Specialist

Job DescriptionAnswer phones: forward to responsible function, or respond to basic inquiries Monitor general e-mailboxes for orders and inquiries Order entry and processing, including order confirmations and shipping notifications Packing, labeling, and shipping of orders; set up shipments in UPS, FedEx, and DHL, Freight Forwarders Monitor levels of office supplies and packing materials alerting management to refill needs. Process customer returns and complaints Process sample requests and support sales management in sample follow up as requested Respond to inquiries for price and availability for standard products; prepare non-standard quotes for management approval Long term goal to manage inventory supply Will be trained to use inventory management softwareAdjusting and assembly of lenses as neededSupport other areas of business operations as needed such as Marketing, productions of special products. Other support tasks as needed by managementProcess up to 10 orders per dayQualificationsPrevious customer service or customer interaction experience Previous sales experience a plus Previous quoting experience in any industry a plus Previous shipping logistics experience a plus Good organizational skills Ability to lift thirty pounds Detail oriented and methodical Personal commitment to provide excellent customer service Computer skills including use of the Microsoft Office suite and the ability to learn new applications are also essential. Excellent written and verbal communication skillsMinimum of a High School diplomaJob TypeThis is a Contract-to-Hire position with a duration of 6 Month(s).Work SiteThis is a fully on-site position in Wilsonville, Oregon.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture ThroughHiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.