Chief Service Experience Officer (Hybrid)

A leading pension plan provider in Ontario seeks a Managing Director for Service Experience. This senior role involves shaping member and employer interactions, ensuring service excellence and alignment with organizational goals. Ideal candidates will have a postgraduate degree, at least 15 years in related fields, and experience in service operations. This role offers a hybrid work environment in downtown Toronto and engages in collaborative efforts to improve member experience. J-18808-Ljbffr