Shift Supervisor The Fun Station Dubuque
Come work at one of the most fun places in Dubuque! The Fun Station Adventure Park is now shift supervisors to help over see daily operations.
SUMMARY
Assists with overseeing the day-to-day shifts with providing overall leadership and direction of the facility. Ensures Team Members have a clear understanding of goals, expectations, attraction offerings, cleanliness and customer experience during the shift. This position manages the shift requirements for labor, customer service and employee tasks, in accordance to The Fun Station standards. The Shift Supervisor maintains a consistent and outstanding guest experience while supporting daily sales goals.
JOB DESCRIPTION
Leads the facility and food areas during a shift and delights guests with an unparalleled experience
Delegates responsibilities to team and ensures they exceed guest expectations
Ensures facility is always clean & stocked
Becomes a subject matter expert in each attraction and restaurant area
Maintains cleanliness and organization throughout the facility
Ensures Food & Beverage areas are always stocked & prepped for the day
Set up and breakdown of the Food & Beverage areas including dining room, Salad Bar, kitchen and prep areas
Owns open, mid or close routines for the next shift
Makes sure facility meets operational, safety and cleanliness standards
Assists and floats in all areas of the operation including admissions, food service, attractions and general park cleanliness.
Develops team members into future leaders
Recognizes a job well-done
Lives the culture of The Fun Station
Exemplifies guest service for the whole team
Punctual
Monitors the performance of financial objectives during each shift
Administrative duties as needed including scheduling, maintaining shift logs, financial reviews and new product rollouts
JOB REQUIREMENTS
Previous management or leadership experience preferred
Excellent guest service skills, ability to communicate efficiently to keep team members informed
Must love The Fun Station
Ability to work nights, weekend and holidays
Customer service experience preferred
Ability to operate computer, cash register and credit card verification equipment
Ability to read, write, speak, and understand English
Ability to train and motivate Team Members and perform Team Member level roles
Ability to maintain records of personnel, inventories, sales and accounting records preferred
Strong recruiting skills preferred
Proven ability to increase profits in similar operations preferred
High school diploma or GED preferred
PHYSICAL DEMANDS
While performing the duties of this position, the Shift Supervisor will regularly be required to:
Work days, nights, and/or weekends as required
Work in noisy, fast paced environment with distracting conditions
Read and write handwritten notes
Lift and carry up to 30 pounds
Move about facility and stand for long periods of time
Walk or stand 100% of shift
Reach, bend, stoop, mop, sweep and wipe frequently
Must have regular, predictable attendance
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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