Manufacturing Supervisor-Production

GENERAL FUNCTION Responsible for managing Service level focus in the RxO lab and optimizing service to RxO retail store customers and end consumers. Collaborates and participates in service improvement initiatives, continuous improvement, error resolution and day-to-day order management. Supports the Sr Manager with, order release management, stagnancy analysis, service level performance, and supervision of the CSP team. MAJOR DUTIES AND RESPONSIBILITIES Lead activities that drive improvement in areas that include but are not limited to service and production. Collaborates with all departments on actions necessary to improve and protect order service times. Oversees day-to-day service activities to ensure smooth and efficient workflow within RxO Manufacturing, including WIP balance, order release, and CSP staffing. Utilizes available reporting and programs to identify impactors to service and drive resolution through coordination with production partners. Shares service issue findings with Sr Manager i.e. service performance, service culprits, and reports on actions minimize negative service impact. Applies knowledge and experience to identify service risks and develops and evaluates alternative solutions to drive positive performance outcomes. Support Sr Management in a multitude of cross-functional implementations and new project/product launches. Facilitates a team atmosphere, interacting directly with production leadership, associates, and shared services. Flexibilty between shifts will be requried as needed. Ensure effective and thorough training new employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. BASIC QUALIFICATIONS BS Degree or equivalent experience. 3+ years of supervisory experience with an emphasis on employee development and performance management required. 3+ years of sales, customer service, manufacturing, or process improvement experience in a manufacturing environment. Ability to identify and interpret trends. Ability to work effectively in a diverse team environment. General business skills (manufacturing, marketing, accounting, production etc.). Excellent analytical, creative problem-solving, and mathematical skills. Detailed oriented. Flexible and grasps concepts quickly. Ability to work independently. Passion for simple and fast solution to customer service issues. Strong written and verbal communication skills. The ability to influence and negotiate the balance needs of RxO Manufacturing, Shared Services and Customers. PREFERRED QUALIFICATIONS Demonstrated ability to work in a team-oriented environment Proven track record of individual accomplishment, contribution and team-based success. Strong computer skills in MS Office, MS Project or equivalent, Minitab or equivalent statistical package. Application of Lean manufacturing Principles. Strong Interpersonal communication skills with the ability to communicate and listen at all levels. Self-motivated with high sense of urgency, resourcefulness and adaptability. Job Type: Full-time Pay: $65,462.00 - $87,833.33 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person