Suite Attendant | Part-Time | Santander Arena

Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position SummaryThe Suite Attendant plays a vital role in delivering an exceptional guest experience in our premium seating areas. With a strong focus on hospitality and attention to detail, the Suite Attendant is responsible for taking food and beverage orders, ensuring timely and accurate delivery to designated suite locations, and providing courteous, personalized service throughout the event. This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences for guests by anticipating their needs and exceeding expectations.This role will pay an hourly rate of $11.00-$15.75 and is tip eligible.Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.This position will remain open until July 31, 2025.ResponsibilitiesResponsible for assisting setup of food service areas within specific suites and club areas based upon pre-orderEnsures all assigned suites are set prior to event based upon communication received of ordersResponsible for organization and preparation of events in assigned locationsResponsible for assisting in closing out financials per event and ensuring correct billing takes placeMonitor and maintain food qualityFollows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guestsMonitor and enforce safe alcohol policies and proceduresMonitor and maintain inventory control and product requisition fulfillingHave full knowledge of food and beverage menu items and accompanimentsResponsible for supervising the service of beverages to guests including alcoholic beveragesMust check guest's ID to verify minimum age requirement for the purchase of alcoholic beveragesResponsible for observing guests to respond to any additional requestsResponsible for ensuring suites has all necessary serving wareMaintains sanitation, health and safety standards in work areasMust show demonstrated ability to meet the company standard for excellent attendanceAssures that the location equipment is operable and clean prior to start of eventResponsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individualsAll other duties as assigned by the managers and supervisorsQualificationsAbility to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environmentAbility to speak, read and write in EnglishAbility to work well in a team-oriented, fast-paced, event-driven environmentPossess valid food handling certificate or alcohol service permit if required by state or federal regulationsAbility to handle cash accurately and responsiblyAbility to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventoryStrengthened by Our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.