General Manager

Shouk Rockville Location: Rockville, Maryland Position: General Manager About Us: We are a vibrant, community-focused vegan restaurant located in Rockville, Maryland, dedicated to offering delicious, plant-based cuisine made from scratch. Our mission is to provide an exceptional dining experience while promoting a sustainable and compassionate lifestyle. We are seeking a passionate and experienced General Manager to lead our team and ensure our restaurant thrives. Responsibilities: Oversee daily operations of the restaurant, ensuring smooth and efficient service. Manage and motivate a team of staff members, fostering a positive and productive work environment. Maintain high standards of food quality, safety, and hygiene in compliance with health regulations. Monitor and analyze operational metrics, including labor costs, food costs, and overall financial performance. Develop and implement training programs for new and existing staff to ensure exceptional customer service and adherence to our restaurant’s standards. Handle customer inquiries, resolve issues, and enhance the overall guest experience. Collaborate with the kitchen team to ensure consistent execution of our scratch-style menu offerings. Manage inventory and ordering processes to maintain optimal stock levels and reduce waste. Drive sales and growth through effective marketing and promotional strategies. Qualifications: Minimum of 1 year of experience in a scratch-style kitchen environment. Proven experience in a managerial role within the restaurant industry. Strong understanding of operational metrics, including labor management, food cost control, and financial performance. Excellent training, leadership, and team-building skills. Exceptional customer service and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Passion for vegan cuisine and commitment to sustainability. Benefits: Competitive salary Opportunities for professional growth and development A supportive and inclusive work environment If you are a motivated leader with a strong background in managing scratch-style kitchens and a passion for vegan food, we would love to hear from you! Apply now to join our dedicated team and help us continue to create an outstanding dining experience in Rockville. Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Shift: 8 hour shift Morning shift Application Question(s): Which practices are critical to ensuring food safety in a restaurant kitchen? Select all that apply. A. Regularly calibrating the thermometers used to check food temperatures B. Implementing a first-in, first-out system for all food items in storage C. Regularly retraining kitchen staff on cross-contamination prevention D. Allowing cooked foods to cool at room temperature before refrigeration to minimize temperature shock E. Issuing reusable gloves for food handlers to wear at all times After using a cast iron skillet to bake cornbread, what would you do? A. Scrub and rinse the pan, place over heat to evaporate any water, and lightly rub with oil B. Let the pan soak overnight to remove stuck-on food, scrub, and towel dry C. Let the pan soak for an hour, scrub to remove stuck-on food, towel dry, and store the pan D. Immediately place in a commercial dishwasher and store once dry E. Wash by hand with grease-cutting dish soap and then let air dry A guest leaves a very positive, detailed online review about their experience at your hotel. What would you do? A. Reply publicly thanking the customer and mention an upcoming promotion B. Reply and publicly offer a discount for a future stay C. Create a broadly applicable thank you message that you can send to all positive reviewers D. No response is required; focus on responding to any negative feedback License/Certification: Driver's License (Required) Ability to Commute: Rockville, MD 20852 (Required) Work Location: In person