{"schemaVersion":"jobsearcher.job.v1","id":"8ecdacab3fad2584f3b5c407","url":"https://jobsearcher.com/jobs/8ecdacab3fad2584f3b5c407","canonicalUrl":"https://jobsearcher.com/jobs/8ecdacab3fad2584f3b5c407","title":"Systems Engineer","description":"The Systems Engineer I is responsible for handling service requests and incidents escalated from Tier 1 Support, covering printers, workstations, servers, and vendor hardware.\nResponsibilities IT support for customers using Microsoft operating systems and applications.\nPatch management for workstations.\nVirus and malware detection and removal.\nBasic server administration.\nRemote and onsite workstation troubleshooting.\nCommunicate with clients and co‑workers, updating tickets immediately with progress and next steps.\nMaintain documentation and configuration up to date.\nPerform all other duties as requested, including assisting co‑workers and urgent service requests.\nQualifications Excellent verbal and written communication skills.\nStrong teamwork ability.\nSound judgment to know when to elevate issues to management.\nExcellent customer service skills.\nAbility to adapt quickly to changes and multi‑task.\nCompetitive, high‑achieving attitude with persistence.\nMicrosoft Certified Solutions Associate (MCSA) for Windows 7 and Windows 8.\nAdvanced knowledge of business applications and basic server administration.\nReasonable accommodations may be made for disabilities.\nLocation: NetSource One, Inc.–Troy, MI. Remote work possible after training.\nWork Type: Full‑time (full‑time). Competitive wages starting at $50,000, with compensation based on experience. Hours: 40 hours per week, with additional time as required. Engineers participate in a one‑week on‑call rotation with a bonus each week. Optional 4–10‑hour days after training.\nTravel is required.\nEqual Opportunity Employer . New Charter Technologies is committed to creating an inclusive environment and proudly serves as an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\n\n#J-18808-Ljbffr","company":"Netsource One","rawCompany":"netsource one","city":"Albany","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-20T04:11:11.717Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer","description":"The Systems Engineer I is responsible for handling service requests and incidents escalated from Tier 1 Support, covering printers, workstations, servers, and vendor hardware.\nResponsibilities IT support for customers using Microsoft operating systems and applications.\nPatch management for workstations.\nVirus and malware detection and removal.\nBasic server administration.\nRemote and onsite workstation troubleshooting.\nCommunicate with clients and co‑workers, updating tickets immediately with progress and next steps.\nMaintain documentation and configuration up to date.\nPerform all other duties as requested, including assisting co‑workers and urgent service requests.\nQualifications Excellent verbal and written communication skills.\nStrong teamwork ability.\nSound judgment to know when to elevate issues to management.\nExcellent customer service skills.\nAbility to adapt quickly to changes and multi‑task.\nCompetitive, high‑achieving attitude with persistence.\nMicrosoft Certified Solutions Associate (MCSA) for Windows 7 and Windows 8.\nAdvanced knowledge of business applications and basic server administration.\nReasonable accommodations may be made for disabilities.\nLocation: NetSource One, Inc.–Troy, MI. Remote work possible after training.\nWork Type: Full‑time (full‑time). Competitive wages starting at $50,000, with compensation based on experience. Hours: 40 hours per week, with additional time as required. Engineers participate in a one‑week on‑call rotation with a bonus each week. Optional 4–10‑hour days after training.\nTravel is required.\nEqual Opportunity Employer . New Charter Technologies is committed to creating an inclusive environment and proudly serves as an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\n\n#J-18808-Ljbffr","datePosted":"2026-06-20T04:11:11.717Z","dateModified":"2026-06-20T04:11:11.717Z","hiringOrganization":{"@type":"Organization","name":"Netsource One","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albany","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8ecdacab3fad2584f3b5c407"},"url":"https://jobsearcher.com/jobs/8ecdacab3fad2584f3b5c407"}}