{"schemaVersion":"jobsearcher.job.v1","id":"8e100a48296a1bcecced8597","url":"https://jobsearcher.com/jobs/8e100a48296a1bcecced8597","canonicalUrl":"https://jobsearcher.com/jobs/8e100a48296a1bcecced8597","title":"Lead Program Manager","description":"As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.\r\nResponsibilities\r\nCoordinates activities in accordance company policies, and if applicable, customer policies, procedures and principles.\r\nCoordinates technical support and training needs.\r\nConfers with customers on programs performance and evaluates areas for improvement and expanded services.\r\nAdministers on-site human resource activities.\r\nCoordinates programs and ideas for cost savings and revenue generation.\r\nDevelops plans for efficient use of materials, equipment and employees.\r\nMonitors programs effectiveness and prepares monthly reports such as cost, savings, performance, service, quality, and improvements.\r\nAnalyzes supplier performance and make recommendations on new agreements.\r\nResolves account payment and billing issues.\r\nUtilizes and maintains available information to improve programs.\r\nReviews programs performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates.\r\nEnsures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.\r\nRecords and processes complaints from customers regarding products and services provided, involves necessary parties, designs resolution, and responds to customers with corrective action plan.\r\nResponds to audit findings and implement appropriate actions in a timely manner.\r\nCoordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.\r\nParticipates in contract negotiations and various management reviews.\r\nQualifications\r\nBachelors' Degree in a related field is required.\r\n5 years required, 7 years preferred of related experience.\r\nStrong written and verbal communication skills is required.\r\nStrong presentation and interpersonal skills is required.\r\nStrong persuasion and skills is required.\r\nStrong computer skills is required.\r\nStrong math and analytical skills is required.\r\nOrganized and detail oriented is preferred.\r\nJ-18808-Ljbffr","company":"Css","rawCompany":"css","city":"Lewisville","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-14T01:27:02.330Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Program Manager","description":"As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.\r\nResponsibilities\r\nCoordinates activities in accordance company policies, and if applicable, customer policies, procedures and principles.\r\nCoordinates technical support and training needs.\r\nConfers with customers on programs performance and evaluates areas for improvement and expanded services.\r\nAdministers on-site human resource activities.\r\nCoordinates programs and ideas for cost savings and revenue generation.\r\nDevelops plans for efficient use of materials, equipment and employees.\r\nMonitors programs effectiveness and prepares monthly reports such as cost, savings, performance, service, quality, and improvements.\r\nAnalyzes supplier performance and make recommendations on new agreements.\r\nResolves account payment and billing issues.\r\nUtilizes and maintains available information to improve programs.\r\nReviews programs performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates.\r\nEnsures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.\r\nRecords and processes complaints from customers regarding products and services provided, involves necessary parties, designs resolution, and responds to customers with corrective action plan.\r\nResponds to audit findings and implement appropriate actions in a timely manner.\r\nCoordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.\r\nParticipates in contract negotiations and various management reviews.\r\nQualifications\r\nBachelors' Degree in a related field is required.\r\n5 years required, 7 years preferred of related experience.\r\nStrong written and verbal communication skills is required.\r\nStrong presentation and interpersonal skills is required.\r\nStrong persuasion and skills is required.\r\nStrong computer skills is required.\r\nStrong math and analytical skills is required.\r\nOrganized and detail oriented is preferred.\r\nJ-18808-Ljbffr","datePosted":"2026-08-14T01:27:02.330Z","dateModified":"2026-08-14T01:27:02.330Z","hiringOrganization":{"@type":"Organization","name":"Css","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lewisville","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8e100a48296a1bcecced8597"},"url":"https://jobsearcher.com/jobs/8e100a48296a1bcecced8597"}}