{"schemaVersion":"jobsearcher.job.v1","id":"8db882eafb93404c4b8be78b","url":"https://jobsearcher.com/jobs/8db882eafb93404c4b8be78b","canonicalUrl":"https://jobsearcher.com/jobs/8db882eafb93404c4b8be78b","title":"Enterprise Program Manager New","description":"Dallas-Fort Worth Metroplex\nOur Mission: Why Lighthouse?\n\nAt Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.\n\nWith $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.\n\nLighthouse Values: Our guiding light\n\nWe are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment\n\nPursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail\nMeaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward\nElevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals\n\nWe’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?\n\nJob Details\n\nGrowth Operations - Customer Operations\nUnited States - Denver, Colorado\nFull-Time/Hybrid\n$81,000.00 - $99,500.00\n\nWhat you will do#-Hybrid\n\nAs an Enterprise Program Manager, you will be dedicated to the success of our largest global clients. You will act as the central point of coordination for all ongoing projects, managing a portfolio of enterprise accounts. In this autonomous role, you will steer complex programs, from Business Intelligence implementations to new product onboardings, driving regional alignment and strengthening key client relationships.\n\nWhere you will have impact\n\nLead the end-to-end implementation of our solutions, including Business Intelligence dashboards, for our largest global clients.\nOrganize and manage all projects within your enterprise accounts to ensure on-time delivery and the achievement of business objectives.\nEstablish clear program governance and guide stakeholder expectations, from individual hotel properties to C-level executives.\nCreate and maintain clear project documentation outlining timelines, activities, and potential risks using task management tools.\nAct as a vital bridge between clients and our internal Product and Engineering teams to capture custom requirements and manage delivery timelines.\nDrive customer satisfaction, retention, and growth by developing robust project plans and leading regular status calls with key global chains.\nServe as the voice of our customers, providing actionable feedback to internal teams to enhance our products and processes.\nAbout our team\n\nYou'll be joining our Customer Growth team, a close-knit and collaborative group of professionals from all over the globe. Led by one of Lighthouse's founders, our mission is to nurture amazing client relationships by retaining and growing our customers. In this team, you'll have the autonomy to make your mark while being a key player in our global strategy. We are passionate about delivering an exceptional customer experience and are excited for you to help us make a real impact.\n\nWhat's in it for you?\n\nFlexible time off: Autonomy to manage your work-life balance.\n401k matching: Up to 4%.\nHealth insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.\nVision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.\nEmployee Assistance Program: 100% confidential and free.\nEmployer paid Short Term Disability + $50,000 Life Insurance\nParental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.\nWellbeing support: Subsidized ClassPass subscription.\nReferral bonus: Earn rewards for bringing in new talent.\nWho you are\nEssential\nProven experience in a program or project management role, successfully managing enterprise or global accounts.\nStrong hospitality industry knowledge, with a deep understanding of hotel management structures, chain operations, and the OTA environment.\nDemonstrated ability to manage multiple complex projects concurrently, from planning and resource allocation to risk management and execution.\nExceptional business acumen and interpersonal skills, with comfort and experience engaging with C-level executives.\nA tech-savvy mindset with the ability to understand data solutions and communicate effectively with both technical and non-technical audiences.\nA proactive and autonomous work ethic, with the ability to collaborate effectively across different time zones.\nProven ability to influence and direct internal teams to ensure client objectives and project milestones are successfully met.\nA coachable and adaptable attitude, with a strong willingness to receive feedback and continuously improve.\nWe welcome\nA background in the SaaS industry, particularly with product rollouts or integrations.\nExperience in Revenue Management within the hospitality sector.\n\nDiversity, equity, inclusion, and belonging\n\nThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.\n\nNot ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!\n\nLearn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams","company":"Lighthouse Intelligence","rawCompany":"lighthouse intelligence","city":"Richardson","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-11T10:51:04.910Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Enterprise Program Manager New","description":"Dallas-Fort Worth Metroplex\nOur Mission: Why Lighthouse?\n\nAt Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.\n\nWith $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.\n\nLighthouse Values: Our guiding light\n\nWe are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment\n\nPursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail\nMeaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward\nElevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals\n\nWe’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?\n\nJob Details\n\nGrowth Operations - Customer Operations\nUnited States - Denver, Colorado\nFull-Time/Hybrid\n$81,000.00 - $99,500.00\n\nWhat you will do#-Hybrid\n\nAs an Enterprise Program Manager, you will be dedicated to the success of our largest global clients. You will act as the central point of coordination for all ongoing projects, managing a portfolio of enterprise accounts. In this autonomous role, you will steer complex programs, from Business Intelligence implementations to new product onboardings, driving regional alignment and strengthening key client relationships.\n\nWhere you will have impact\n\nLead the end-to-end implementation of our solutions, including Business Intelligence dashboards, for our largest global clients.\nOrganize and manage all projects within your enterprise accounts to ensure on-time delivery and the achievement of business objectives.\nEstablish clear program governance and guide stakeholder expectations, from individual hotel properties to C-level executives.\nCreate and maintain clear project documentation outlining timelines, activities, and potential risks using task management tools.\nAct as a vital bridge between clients and our internal Product and Engineering teams to capture custom requirements and manage delivery timelines.\nDrive customer satisfaction, retention, and growth by developing robust project plans and leading regular status calls with key global chains.\nServe as the voice of our customers, providing actionable feedback to internal teams to enhance our products and processes.\nAbout our team\n\nYou'll be joining our Customer Growth team, a close-knit and collaborative group of professionals from all over the globe. Led by one of Lighthouse's founders, our mission is to nurture amazing client relationships by retaining and growing our customers. In this team, you'll have the autonomy to make your mark while being a key player in our global strategy. We are passionate about delivering an exceptional customer experience and are excited for you to help us make a real impact.\n\nWhat's in it for you?\n\nFlexible time off: Autonomy to manage your work-life balance.\n401k matching: Up to 4%.\nHealth insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.\nVision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.\nEmployee Assistance Program: 100% confidential and free.\nEmployer paid Short Term Disability + $50,000 Life Insurance\nParental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.\nWellbeing support: Subsidized ClassPass subscription.\nReferral bonus: Earn rewards for bringing in new talent.\nWho you are\nEssential\nProven experience in a program or project management role, successfully managing enterprise or global accounts.\nStrong hospitality industry knowledge, with a deep understanding of hotel management structures, chain operations, and the OTA environment.\nDemonstrated ability to manage multiple complex projects concurrently, from planning and resource allocation to risk management and execution.\nExceptional business acumen and interpersonal skills, with comfort and experience engaging with C-level executives.\nA tech-savvy mindset with the ability to understand data solutions and communicate effectively with both technical and non-technical audiences.\nA proactive and autonomous work ethic, with the ability to collaborate effectively across different time zones.\nProven ability to influence and direct internal teams to ensure client objectives and project milestones are successfully met.\nA coachable and adaptable attitude, with a strong willingness to receive feedback and continuously improve.\nWe welcome\nA background in the SaaS industry, particularly with product rollouts or integrations.\nExperience in Revenue Management within the hospitality sector.\n\nDiversity, equity, inclusion, and belonging\n\nThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.\n\nNot ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!\n\nLearn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams","datePosted":"2026-09-11T10:51:04.910Z","dateModified":"2026-09-11T10:51:04.910Z","hiringOrganization":{"@type":"Organization","name":"Lighthouse Intelligence","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richardson","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8db882eafb93404c4b8be78b"},"url":"https://jobsearcher.com/jobs/8db882eafb93404c4b8be78b"}}