{"schemaVersion":"jobsearcher.job.v1","id":"8d9b5bdc95077c2fbbd4c5a8","url":"https://jobsearcher.com/jobs/8d9b5bdc95077c2fbbd4c5a8","canonicalUrl":"https://jobsearcher.com/jobs/8d9b5bdc95077c2fbbd4c5a8","title":"Customer Service Representative","description":"Advanced Tracking Technologies, Inc. is currently seeking a customer service representative to support our expanding sales team. This individual will work in a positive, team-oriented and structured call center environment and receive calls from customers, process transactions, answer questions, and resolve any potential customer related issues.\nDuties\n90% of time will be spent handling incoming and follow-up calls\nWorks to develop an in-depth understanding of the customers’ needs\nIdentifies and resolves the customers issues and anticipates future needs\nNavigates in a Windows-based CRM through a series of databases in order to access the appropriate information to service the customer\nMakes any required customer follow-up calls and conducting any additional research\nResearches information and calls the customer back as required\nQualifications\n(2) years of full-time customer service experience with a high school diploma OR 1 year of full-time customer service experience with an Associate’s OR Bachelor’s Degree required\nMust be comfortable working in a fast-paced environment\nA genuine desire and commitment to serving customers\nAbility to learn by different methods\nStrong interpersonal communication skills\nProblem-solving and decision making skills\nProficiency in a Windows Office Software\nDetail-oriented\nBilingual in Spanish a PLUS\nFor consideration, please send your resume and cover letter to careers@advantrack.com.","company":"Advancedtrackingtechnologiesinc","rawCompany":"advancedtrackingtechnologiesinc","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-05T10:53:21.397Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Advanced Tracking Technologies, Inc. is currently seeking a customer service representative to support our expanding sales team. This individual will work in a positive, team-oriented and structured call center environment and receive calls from customers, process transactions, answer questions, and resolve any potential customer related issues.\nDuties\n90% of time will be spent handling incoming and follow-up calls\nWorks to develop an in-depth understanding of the customers’ needs\nIdentifies and resolves the customers issues and anticipates future needs\nNavigates in a Windows-based CRM through a series of databases in order to access the appropriate information to service the customer\nMakes any required customer follow-up calls and conducting any additional research\nResearches information and calls the customer back as required\nQualifications\n(2) years of full-time customer service experience with a high school diploma OR 1 year of full-time customer service experience with an Associate’s OR Bachelor’s Degree required\nMust be comfortable working in a fast-paced environment\nA genuine desire and commitment to serving customers\nAbility to learn by different methods\nStrong interpersonal communication skills\nProblem-solving and decision making skills\nProficiency in a Windows Office Software\nDetail-oriented\nBilingual in Spanish a PLUS\nFor consideration, please send your resume and cover letter to careers@advantrack.com.","datePosted":"2026-08-05T10:53:21.397Z","dateModified":"2026-08-05T10:53:21.397Z","hiringOrganization":{"@type":"Organization","name":"Advancedtrackingtechnologiesinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8d9b5bdc95077c2fbbd4c5a8"},"url":"https://jobsearcher.com/jobs/8d9b5bdc95077c2fbbd4c5a8"}}