Probation Aide - State Court Services

Salary: $18.95 - $29.37 HourlyLocation : State Court Marietta, GAJob Type: Full-TimeJob Number: 04886Department: State Court ServicesOpening Date: 04/24/2026Closing Date: 5/1/2026 11:59 PM EasternGrade Code: 103Skills Testing Information: This position requires the completion of an assigned skills test before the application can be considered. Mobile devices such as tablets and phones are not supported for the online testing. Please use a desktop or laptop computer (Windows, Linux, or Apple OS) to take the assigned test(s). In addition, Internet Explorer is no longer compatible with Microsoft and not a compatible browser for this online test. If you encounter any issues while completing the assessment, please email the testing technical support department at support@biddle.com or call (800) 999-0438 x127 Monday through Friday between the hours of 7am to 8pm PST.Position InformationAssigned to State Court's Sentence Enforcement Unit, this role assists with probation matters by performing initial probation intake functions with misdemeanor probationers sentenced to serve on probation, overseeing the unit's reception area to assist probationers, and supporting Probation Officers with a range of administrative duties.To learn more about the benefits Cobb County Government employees receive, please visit our Employee Benefits page at This position requires completion of skills testing (Data entry and Microsoft Word) to move forward in the hiring process. The skills testing information and link will be sent via email, after the closing date of this job announcement on May 4th, 2026 for applications received that successfully meet qualifications for this position. Skills testing must be completed by May 7th, 2026, 11:59 PM. Please note, failure to complete the assessment will disqualify you from consideration for this position.Essential FunctionsPerforms customer service functions by telephone, by mail, and in person: provides information and assistance regarding court activities, services, procedures, documentation, fees, case status/disposition, or other issues; reviews and accepts legal documents in accordance with court procedures and prescribed time frames; distributes forms and documentation; responds to routine and complex questions or complaints; researches problems/complaints; and initiates problem resolution.Processes various court-related documentation in accordance with court procedures and time frames: assists in preparing, receiving, responding to, and processing subpoenas, court orders, continuances, probation warrants, case initiation documents, case dispositions, citations, and other legal documents; receives and date stamps legal documents; distributes and submits information and legal documents to appropriate parties; reviews, verifies, records and files documentation and records helps to maintain spreadsheets and print needed reports.Processes mail including forwarding court payments, fees, and court documents to the Clerk's Office.Enters data from court and legal documents into computer systems, databases and applications: indexes and records court case information and legal documents audits and reviews data for accuracy; transfers case disposition information and maintains accurate records and filing systems.Performs computer related tasks requiring broad working knowledge of a wide variety of standard computer applications, i.e. word processing, database systems, spreadsheet programs, calendar, schedulers, and electronic file maintenance.May assist in leading work activities of co-workers; confers with co-workers and assists with complex problem/situations; provides technical support and may assist with training new staff and instructing co-workers regarding proper use of equipment.Participates in special projects as requested by supervision; may coordinate staff activities within assigned unit.Performs other related duties as assigned.Minimum QualificationsHigh School Diploma or GED required; supplemented by two years of experience providing administrative or clerical support.Preferred QualificationsBackground in business administration with advanced skills in Microsoft Office Suite and proven experience working professionally and respectfully with individuals from diverse backgrounds, including misdemeanor probationers. Adept at handling challenging situations calmly and strategically through well-considered, methodical approaches.Physical AbilitiesTasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.Sensory RequirementsSome tasks require the ability to communicate orally.Environmental FactorsEssential functions are regularly performed without exposure to adverse environmental conditions.EEO StatementCobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.Visit Cobb County's Employee Benefits page to learn more.01 I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process. YesNo02 I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application, may not be accepted in lieu of a completed application. YesNo03 Are you legally eligible to work in the United States on an unlimited and unrestricted basis? YesNo04 Educational Background (copies of any education documents listed on your application will be required upon hire)Mark the highest level of education you have completed. High School Diploma or GEDSome CollegeAssociate DegreeBachelor's DegreeAdvanced DegreeNone of the above05 If you have a college degree, what was your major area of study? Enter N/A if this does not apply. 06 How many years of experience do you have providing administrative or clerical support? No experienceLess than two years of experienceTwo to four years of experienceMore than four years of experience07 Please describe in detail your experience providing administrative or clerical support. Verify any information below is also included in the "Work History" section of your application. Enter N/A if this does not apply. 08 Please describe your definition of exceptional customer service. Enter N/A if not applicable. 09 Have you ever worked at a job requiring attention to detail involving the accurate recording and/or checking of numbers and information? YesNo10 What would be an ideal job for you? Please describe the type of work activities that you would enjoy the most. Enter N/A if this does not apply. 11 Do you have experience working with elected officials? YesNo12 Please describe your knowledge of and/or background in court related functions, including, but not limited to, your understanding of the ethical and legal nature of the job. Enter N/A if not applicable. 13 Describe what "hard work" and "good attendance" mean to you. Enter N/A if this does not apply. 14 Give an example of a situation you had in a job or school related setting, which would address the following topics: dependability, attendance, and punctuality. Enter N/A if not applicable. 15 List your knowledge of and experience with computers: 16 Describe your experience in handling multiple phone lines, or any work you have done involving use of the telephone: Enter N/A if not applicable. 17 This position requires completion of skills testing to move forward in the hiring process.The skills testing information and link will be sent via email, after the closing date of this job announcement.Please note, failure to complete the assessment will disqualify you from consideration for this position. I agree to complete the skills testing.I do not agree to complete the skills testing.18 If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check and provide copies of any education documents listed on your application. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms? YesNoRequired Question