{"schemaVersion":"jobsearcher.job.v1","id":"8d50a33af205d4e34c5d9656","url":"https://jobsearcher.com/jobs/8d50a33af205d4e34c5d9656","canonicalUrl":"https://jobsearcher.com/jobs/8d50a33af205d4e34c5d9656","title":"Product Engineer","description":"Product Engineer\nJob Location: 100% Remote\nJob Description:\nThe primary goals of a Product Engineer is to assist in designing, maintaining, and improving their designated application. This entails working with other teams such as software development, infrastructure, and Engineers from other product teams, as well as client representatives and application users. The product Engineer will evaluate system workflow and performance and suggest any improvements as identified through use of the system, evaluating user suggestions or complaints, or accepting bugs, requests and/or suggestions from other teams. Product Engineers will be responsible for translating these accepted bugs, improvements, suggestions, etc. into development tickets, and make recommendations on prioritization of these tickets based on their combined knowledge of the system, user impact, and any impact on other partner systems as appropriate.\nQualifications:\n3+ years' experience consulting and supporting information technology projects.\nExperience supporting enterprise software solutions using the OpenText (or similar) products.\nBlend of project management and product engineering experience supporting enterprise organizations (federal agency experience highly preferred).\nTypical Duties/Abilities:\nMaintain situational awareness of assigned product and address any identified issues, bugs, and improvements.\nAssist in troubleshooting identified issues in the system and provide suggestions to leadership or direction in regard resolution as appropriate.\nEvaluate bugs and/or system improvements and provide suggestions to team leadership in regard to resolution and priority.\nWork with the ALM system in order to create, modify, and prioritize tickets to assist the software development team in team resource allocations and system priorities.\nEngage with Software, Infrastructure and/or Operations teams to identify and implement monitoring capabilities (i.e., dashboards, alerts, etc....)\nEngage with partner organizations and users as needed to help identify and resolve reported issues impacting workflow usability and availability.\nUtilize monitoring tools (e.g., Splunk, AppDynamics) as necessary to assist in troubleshooting production issues to develop useful alerts and/or dashboards.\nUnderstand the workflow and system demographics to efficiently make improvement suggestions and troubleshoot production issues.\nResearch and recommend technology insertions into hardware and software architecture.\nCoordinate and/or participate in meetings internally and externally (including troubleshooting sessions) as needed to address any production actions or issues.\nUnderstand any additional duties and intricacies that pertain to the Engineer's assigned product team(s)\nSoft Skills\nExperience working with Agile methodologies (Scrum, Lean Startup, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts)\nStrong communication and collaboration skills with a track record of taking solution ownership.\nCommunication skills key! Demonstrate an ability to effectively communicate with leadership and key stakeholders.\nAbility to articulate and document design and configuration choices as well as bring about consensus amongst key stakeholders.\nEducation/Certifications:\nMinimum bachelor's degree or equivalent in a related field or has equivalent work experience\nMinimum of 3 years of consulting and/or directly relevant industry experience\n**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION**","company":"Niksoftsystemscorp","rawCompany":"niksoftsystemscorp","city":"Chantilly","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-15T11:29:37.401Z","occupations":[{"code":"17-2199.00","title":"Engineers, All Other","slug":"engineers-all-other"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"17-2112.03","title":"Manufacturing Engineers","slug":"manufacturing-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Product Engineer","description":"Product Engineer\nJob Location: 100% Remote\nJob Description:\nThe primary goals of a Product Engineer is to assist in designing, maintaining, and improving their designated application. This entails working with other teams such as software development, infrastructure, and Engineers from other product teams, as well as client representatives and application users. The product Engineer will evaluate system workflow and performance and suggest any improvements as identified through use of the system, evaluating user suggestions or complaints, or accepting bugs, requests and/or suggestions from other teams. Product Engineers will be responsible for translating these accepted bugs, improvements, suggestions, etc. into development tickets, and make recommendations on prioritization of these tickets based on their combined knowledge of the system, user impact, and any impact on other partner systems as appropriate.\nQualifications:\n3+ years' experience consulting and supporting information technology projects.\nExperience supporting enterprise software solutions using the OpenText (or similar) products.\nBlend of project management and product engineering experience supporting enterprise organizations (federal agency experience highly preferred).\nTypical Duties/Abilities:\nMaintain situational awareness of assigned product and address any identified issues, bugs, and improvements.\nAssist in troubleshooting identified issues in the system and provide suggestions to leadership or direction in regard resolution as appropriate.\nEvaluate bugs and/or system improvements and provide suggestions to team leadership in regard to resolution and priority.\nWork with the ALM system in order to create, modify, and prioritize tickets to assist the software development team in team resource allocations and system priorities.\nEngage with Software, Infrastructure and/or Operations teams to identify and implement monitoring capabilities (i.e., dashboards, alerts, etc....)\nEngage with partner organizations and users as needed to help identify and resolve reported issues impacting workflow usability and availability.\nUtilize monitoring tools (e.g., Splunk, AppDynamics) as necessary to assist in troubleshooting production issues to develop useful alerts and/or dashboards.\nUnderstand the workflow and system demographics to efficiently make improvement suggestions and troubleshoot production issues.\nResearch and recommend technology insertions into hardware and software architecture.\nCoordinate and/or participate in meetings internally and externally (including troubleshooting sessions) as needed to address any production actions or issues.\nUnderstand any additional duties and intricacies that pertain to the Engineer's assigned product team(s)\nSoft Skills\nExperience working with Agile methodologies (Scrum, Lean Startup, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts)\nStrong communication and collaboration skills with a track record of taking solution ownership.\nCommunication skills key! Demonstrate an ability to effectively communicate with leadership and key stakeholders.\nAbility to articulate and document design and configuration choices as well as bring about consensus amongst key stakeholders.\nEducation/Certifications:\nMinimum bachelor's degree or equivalent in a related field or has equivalent work experience\nMinimum of 3 years of consulting and/or directly relevant industry experience\n**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION**","datePosted":"2026-07-15T11:29:37.401Z","dateModified":"2026-07-15T11:29:37.401Z","hiringOrganization":{"@type":"Organization","name":"Niksoftsystemscorp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chantilly","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8d50a33af205d4e34c5d9656"},"url":"https://jobsearcher.com/jobs/8d50a33af205d4e34c5d9656"}}