Hybrid HIS San Diego
POSITION SUMMARYWe are seeking a licensed Hearing Instrument Specialist (HIS) to join our growing practice as we open four new clinic locations across San Diego County. This hybrid role blends clinical hearing healthcare with consultative sales, making it ideal for a professional who thrives in both patient-facing counseling and results-driven environments.The HIS will spend two days per week at one of our clinics in San Diego, Carlsbad, Murrieta, and Chula Vista. The remaining three days will be spent at home. This role is instrumental in establishing our presence at each new location, building patient relationships, and driving hearing aid adoption through expert consultation.Note: Schedule may be adjusted based on patient volume and clinic launch timelines.KEY RESPONSIBILITIESClinical & Patient CareCounsel patients on hearing loss diagnosis, treatment options, and hearing aid technology best suited to their lifestyle and budgetPerform hearing aid fittings, programming, real-ear measurements, and follow-up adjustmentsDevelop individualized treatment plans and maintain thorough patient documentation in the EMR systemProvide ongoing aural rehabilitation support and patient educationSales & Business DevelopmentDrive hearing aid sales through consultative selling techniques that prioritize patient outcomesMeet or exceed monthly and quarterly revenue targets across all assigned clinic locationsBuild and maintain a pipeline of prospective patients through community outreach, physician referral programs, and follow-up campaignsCollaborate with marketing to execute local promotions, open house events, and community hearing screenings at each new clinicTrack and report on key performance indicators including conversion rates, average selling price, and patient retentionClinic Operations & GrowthSupport the launch and ramp-up of four new clinic locations, ensuring each meets operational and patient volume benchmarksRepresent the practice as the primary clinical presence at satellite locations, building trust within each local communityCoordinate with front office staff on scheduling, inventory management, and patient flow optimizationMaintain compliance with all state licensing requirements and infection control protocolsREQUIRED QUALIFICATIONSActive California Hearing Aid Dispenser (HAD) license in good standingMinimum 2 years of experience in hearing aid dispensing, fitting, and patient counselingDemonstrated track record of meeting or exceeding sales targets in a clinical hearing care settingProficiency with hearing aid programming software (e.g., Noah, manufacturer-specific platforms)Strong interpersonal and communication skills with a genuine passion for patient careReliable transportation and willingness to travel between San Diego County clinic locations dailyProficiency with EMR/EHR systems and standard office technologyPREFERRED QUALIFICATIONSBachelors degree in Hearing Science, Communication Disorders, or related fieldBoard Certification in Hearing Instrument Sciences (BC-HIS)Bilingual English/Spanish strongly preferred given patient demographicsExperience opening or launching new clinic locationsFamiliarity with major hearing aid manufacturers (Phonak, Oticon, ReSound, Starkey, Widex, Signia)Experience with real-ear measurement (REM) and best-practice verification protocolsCOMPENSATION & BENEFITSCompetitive base salary commensurate with experience, plus uncapped commission on hearing aid salesComprehensive health, dental, and vision insurance401(k) with company matchPaid time off, holidays, and continuing education allowanceCE/license renewal reimbursement and professional development opportunitiesSalary: 70,000 - 95,000 based on experiencePHYSICAL REQUIREMENTS & WORK ENVIRONMENTAbility to sit or stand for extended periods during patient appointmentsManual dexterity sufficient to handle hearing aids and small componentsAbility to travel locally between clinic sites across San Diego County (up to 80 miles round trip)Clinical office environment with moderate noise levels during testing procedures