{"schemaVersion":"jobsearcher.job.v1","id":"8ceb0d113084a974bc06f4fd","url":"https://jobsearcher.com/jobs/8ceb0d113084a974bc06f4fd","canonicalUrl":"https://jobsearcher.com/jobs/8ceb0d113084a974bc06f4fd","title":"Software Support Specialist/Systems Admin.","description":"Position Summary: The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third party vendors and billing providers. It also provides technical support to Zenner based customers.\nAssists with the setup, administration and oversight of Zenner’s hosted mesh system. Work directly with IT contractors to make sure that Zenner’s IT needs are met. Monitor mesh systems for issues. Create ways to automate the monitoring of the systems. Assists customers to setup self-hosting systems. Database administration of Postgresql databases. Makes sure that backups are managed correctly.\nEssential Skills and Experience:\nIT background in corporate IT systems, Microsoft primarily\nMicrosoft Server administrator capabilities\nPrevious hosted database experience a plus\nPrevious Postgresql experience\nMicrosoft SQL experience\nAbility to develop and execute SQL queries a must\nExperience in the AMR industry a plus\nAbility to work with and direct vendors\nDetail oriented\nAbility to document and communicate effectively both in writing and orally\nAbility to read & understand procedures, guidelines\nJava knowledge a plus\nDuties and Responsibilities:\nTask Percentage of Time\nSetting up meshes 10%\nAssist in creating software interfaces to third party vendors and billing providers. 10%\nProvide setup, maintenance and ongoing customer support of Zenner facing applications. 30%\nAnalyzing meshes functionality and maintaining systems 20%\nDevelopment/documentation of automation techniques and systems 15%\nPostgresql administration 5%\nWorking with IT contractors 5%\nAll other duties as assigned 5%\nFollows all quality procedures, safety policies, Code of Business Ethics and Conduct policy while performing their jobs Continuous across all functions\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nFlexible spending account\nHealth insurance\nLife insurance\nPaid time off\nTuition reimbursement\nVision insurance\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","company":"Zenner Usa","rawCompany":"zenner usa","city":"Addison","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:49:26.424Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Specialist/Systems Admin.","description":"Position Summary: The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third party vendors and billing providers. It also provides technical support to Zenner based customers.\nAssists with the setup, administration and oversight of Zenner’s hosted mesh system. Work directly with IT contractors to make sure that Zenner’s IT needs are met. Monitor mesh systems for issues. Create ways to automate the monitoring of the systems. Assists customers to setup self-hosting systems. Database administration of Postgresql databases. Makes sure that backups are managed correctly.\nEssential Skills and Experience:\nIT background in corporate IT systems, Microsoft primarily\nMicrosoft Server administrator capabilities\nPrevious hosted database experience a plus\nPrevious Postgresql experience\nMicrosoft SQL experience\nAbility to develop and execute SQL queries a must\nExperience in the AMR industry a plus\nAbility to work with and direct vendors\nDetail oriented\nAbility to document and communicate effectively both in writing and orally\nAbility to read & understand procedures, guidelines\nJava knowledge a plus\nDuties and Responsibilities:\nTask Percentage of Time\nSetting up meshes 10%\nAssist in creating software interfaces to third party vendors and billing providers. 10%\nProvide setup, maintenance and ongoing customer support of Zenner facing applications. 30%\nAnalyzing meshes functionality and maintaining systems 20%\nDevelopment/documentation of automation techniques and systems 15%\nPostgresql administration 5%\nWorking with IT contractors 5%\nAll other duties as assigned 5%\nFollows all quality procedures, safety policies, Code of Business Ethics and Conduct policy while performing their jobs Continuous across all functions\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nFlexible spending account\nHealth insurance\nLife insurance\nPaid time off\nTuition reimbursement\nVision insurance\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-08-04T22:49:26.424Z","dateModified":"2026-08-04T22:49:26.424Z","hiringOrganization":{"@type":"Organization","name":"Zenner Usa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Addison","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8ceb0d113084a974bc06f4fd"},"url":"https://jobsearcher.com/jobs/8ceb0d113084a974bc06f4fd"}}