Customer Success & Renewal Specialist II

Lumen is seeking a Customer Success Advocate II in Charleston, West Virginia, to ensure the success of small and medium-sized customers by leveraging their existing Lumen solutions. In this role, you will support customer objectives, monitor health indicators, and identify expansion opportunities. You need at least 3 years of experience in customer success or account management and a Bachelor's degree. Strong communication skills and technical aptitude are essential to drive customer engagement and satisfaction. J-18808-Ljbffr