{"schemaVersion":"jobsearcher.job.v1","id":"8c9e1e1a9fc7beb436aabe3a","url":"https://jobsearcher.com/jobs/8c9e1e1a9fc7beb436aabe3a","canonicalUrl":"https://jobsearcher.com/jobs/8c9e1e1a9fc7beb436aabe3a","title":"Senior Customer Technical Program Manager – Software Platforms","description":"We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.\nWhat You’ll Be Doing:\nDefine and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements.\nTranslate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.\nProvide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.\nAct as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.\nDrive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance.\nProvide ongoing post-deployment sustaining support, serving as case manager for high priority concerns.\nProactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.\nWhat We Need to See:\nBachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent experience.\n8+ years of program/project management experience in IT, software, or embedded systems industries.\nStrong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs.\nConsistent track record of leading complex, global programs through full development lifecycles into deployment and production.\nExcellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.\nConsistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.\nExcellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.\nWillingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.\nWays to Stand Out from the crowd:\nPrior experience in large-scale enterprise/server platforms.\nStrong leadership in matrixed collaboration, conflict resolution, and consensus-building.\nStrong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.\nWith competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.\nYour base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5.\nYou will also be eligible for equity and benefits.\nApplications for this job will be accepted at least until June 26, 2026.\nThis posting is for an existing vacancy.\nNVIDIA uses AI tools in its recruiting processes.\nNVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.","company":"NVIDIA","rawCompany":"nvidia","city":"Santa Clara","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-23T13:59:04.424Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Customer Technical Program Manager – Software Platforms","description":"We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.\nWhat You’ll Be Doing:\nDefine and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements.\nTranslate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.\nProvide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.\nAct as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.\nDrive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance.\nProvide ongoing post-deployment sustaining support, serving as case manager for high priority concerns.\nProactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.\nWhat We Need to See:\nBachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent experience.\n8+ years of program/project management experience in IT, software, or embedded systems industries.\nStrong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs.\nConsistent track record of leading complex, global programs through full development lifecycles into deployment and production.\nExcellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.\nConsistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.\nExcellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.\nWillingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.\nWays to Stand Out from the crowd:\nPrior experience in large-scale enterprise/server platforms.\nStrong leadership in matrixed collaboration, conflict resolution, and consensus-building.\nStrong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.\nWith competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.\nYour base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5.\nYou will also be eligible for equity and benefits.\nApplications for this job will be accepted at least until June 26, 2026.\nThis posting is for an existing vacancy.\nNVIDIA uses AI tools in its recruiting processes.\nNVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.","datePosted":"2026-07-23T13:59:04.424Z","dateModified":"2026-07-23T13:59:04.424Z","hiringOrganization":{"@type":"Organization","name":"NVIDIA","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santa Clara","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8c9e1e1a9fc7beb436aabe3a"},"url":"https://jobsearcher.com/jobs/8c9e1e1a9fc7beb436aabe3a"}}