{"schemaVersion":"jobsearcher.job.v1","id":"8c8e7be51370fec787fb0891","url":"https://jobsearcher.com/jobs/8c8e7be51370fec787fb0891","canonicalUrl":"https://jobsearcher.com/jobs/8c8e7be51370fec787fb0891","title":"Supervisor-Operations","description":"About Sagility\nSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.\nJob title:\nSupervisor-Operations\nJob Description:\nThe Sales Coach will be instrumental in driving the performance and development of the sales team. This position provides hands-on support, training, and personalized coaching to both sales representatives and managers while helping shape and reinforce best practices, deliver impactful training sessions, and foster a culture of continuous improvement across the sales organization.\nDuties and responsibilities\n\nProvide individualized coaching to sales agents and managers, including development plans and actionable feedback\nAnalyze performance data to identify trends, obstacles, and areas for improvement\nPartner with sales leadership to develop strategies that drive performance and productivity\nEnsure adherence to established sales processes and recommend improvements based on market trends and team feedback\nSupport the implementation of tools and technologies to boost sales efficiency\nServe as the first line of support for agent-reported issues and troubleshooting\nFoster a positive, high-energy team culture through motivation, collaboration, and recognition efforts\nSkills and competencies\n\nStrong computer skills, including comfort navigating multiple systems and learning new tools quickly\nProficiency with Windows-based applications and cloud-based platforms used for virtual collaboration and documentation\nStrong verbal communication and interpersonal skills\nAbility to adapt quickly in a fast-paced, performance-driven environment\nStrong attention to detail and ability to follow compliance and process guidelines\nAbility to receive feedback and apply coaching effectively\nStrong organizational and time management skills\nMinimum education and experience required\n\nHigh School Diploma or equivalent\nActive resident Health Insurance Producer License\nPrevious experience as a licensed sales agent handling inbound or outbound sales calls\nMust obtain and maintain non-resident licenses as needed in: AL, AZ, CA, FL, GA, IL, MO, NJ, NY, NC, OH, PA, TX, VA, WA\nMust successfully complete a Simulated Call Assessment facilitated by a Vendor Lead or SME before being assigned to a team\nRequired to attend all initial and refresher training sessions assigned to sales agents\nExperience coaching or mentoring others in a sales environment is a plus\nLocation:\nWork@Home USAUnited States of America","company":"Sagility","rawCompany":"sagility","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-04T17:50:19.303Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-3021.00","title":"Insurance Sales Agents","slug":"insurance-sales-agents"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Supervisor-Operations","description":"About Sagility\nSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.\nJob title:\nSupervisor-Operations\nJob Description:\nThe Sales Coach will be instrumental in driving the performance and development of the sales team. This position provides hands-on support, training, and personalized coaching to both sales representatives and managers while helping shape and reinforce best practices, deliver impactful training sessions, and foster a culture of continuous improvement across the sales organization.\nDuties and responsibilities\n\nProvide individualized coaching to sales agents and managers, including development plans and actionable feedback\nAnalyze performance data to identify trends, obstacles, and areas for improvement\nPartner with sales leadership to develop strategies that drive performance and productivity\nEnsure adherence to established sales processes and recommend improvements based on market trends and team feedback\nSupport the implementation of tools and technologies to boost sales efficiency\nServe as the first line of support for agent-reported issues and troubleshooting\nFoster a positive, high-energy team culture through motivation, collaboration, and recognition efforts\nSkills and competencies\n\nStrong computer skills, including comfort navigating multiple systems and learning new tools quickly\nProficiency with Windows-based applications and cloud-based platforms used for virtual collaboration and documentation\nStrong verbal communication and interpersonal skills\nAbility to adapt quickly in a fast-paced, performance-driven environment\nStrong attention to detail and ability to follow compliance and process guidelines\nAbility to receive feedback and apply coaching effectively\nStrong organizational and time management skills\nMinimum education and experience required\n\nHigh School Diploma or equivalent\nActive resident Health Insurance Producer License\nPrevious experience as a licensed sales agent handling inbound or outbound sales calls\nMust obtain and maintain non-resident licenses as needed in: AL, AZ, CA, FL, GA, IL, MO, NJ, NY, NC, OH, PA, TX, VA, WA\nMust successfully complete a Simulated Call Assessment facilitated by a Vendor Lead or SME before being assigned to a team\nRequired to attend all initial and refresher training sessions assigned to sales agents\nExperience coaching or mentoring others in a sales environment is a plus\nLocation:\nWork@Home USAUnited States of America","datePosted":"2026-08-04T17:50:19.303Z","dateModified":"2026-08-04T17:50:19.303Z","hiringOrganization":{"@type":"Organization","name":"Sagility","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8c8e7be51370fec787fb0891"},"url":"https://jobsearcher.com/jobs/8c8e7be51370fec787fb0891"}}