{"schemaVersion":"jobsearcher.job.v1","id":"8c8da4d8bfbaddcf36ff8584","url":"https://jobsearcher.com/jobs/8c8da4d8bfbaddcf36ff8584","canonicalUrl":"https://jobsearcher.com/jobs/8c8da4d8bfbaddcf36ff8584","title":"Assistant Store Manager","description":"Ace is the place for your retail management career!\n\nWe are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ourselves on meeting the variety of needs in our local communities.\n\nAssistant Manager\nAs an Assistant Manager, leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.\n\nEssential Job Functions\n\nDemonstrate Helpful customer service, by greeting and assisting customers on the sales floor\n\nManaging and maintaining inventory and operating procedures.\n\nPromoting sales\n\nEnsuring all customers are receiving high levels of customer service consistent with the Ace helpful brand.\n\nTraining, and monitoring employee progress based upon company standards and policy thereby creating a culture based on service.\n\nWillingness and capability to do any task required to maintain the business.\n\nOpen and close the store\n\nWork every other weekend\n\nKnowledge of overall store policies, procedures and goals\n\nOversee the tasks assigned and delegated to the various store team members\n\nSupervise in store personnel to insure optimum performance and amazing customer service\n\nGeneral housekeeping and be able keep the store in a safe condition for Team members and Customers.\n\nParticipate and sometimes lead the store meetings\n\nOversee and conduct inventory ordering, receiving, and store product placement\n\nAchieve sales and productivity goals as established by the General Manager including keeping gross margin at acceptable levels\n\nMaintain a safe working condition of store equipment and fixtures\n\nEnsure that end-caps, cross merchandising and feature displays are properly merchandised and maintained\n\nResolve customer claims and complaints in a manner that is timely, courteous and discreet\n\nAuthorize refunds in a manner that is consistent with company policy\n\nWork with the processing of hot sheets and price adjustments ensuring store bin tagging completed in a timely manner\n\nAttend and assist with mandatory store meetings\n\nThe ability to lift 50 pounds consistently, and to stand and walk for up to 9 hours during shift are required.\n\nQualifications\n\n2 years’ retail sales and management experience\n\nStrong background in customer service and leadership\n\nHardware background helpful but will train the right candidate\n\nExcellent interpersonal, communication and follow through skills\n\nExperience:\nRetail Management: 2 years (Preferred)\n\n________________________________________________________________________________\n\nAce Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond\n\nhardware: build a future, a purpose, and a community with us.\n\nAt Horn's Ace Hardware you have the opportunity to grow with the company in a fun and active work\n\nenvironment.\n\nWe are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.\n\n#J-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"West Point","state":"VA","isRemote":false,"isActive":true,"createdAt":"2026-08-03T03:20:25.205Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"444140","title":"Hardware Retailers","slug":"hardware-retailers"},{"code":"444110","title":"Home Centers","slug":"home-centers"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Store Manager","description":"Ace is the place for your retail management career!\n\nWe are independently owned and part of a worldwide community of Ace retail stores committed to winning customers through legendary customer service. At Horn's Ace Hardware locations, we pride ourselves on meeting the variety of needs in our local communities.\n\nAssistant Manager\nAs an Assistant Manager, leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.\n\nEssential Job Functions\n\nDemonstrate Helpful customer service, by greeting and assisting customers on the sales floor\n\nManaging and maintaining inventory and operating procedures.\n\nPromoting sales\n\nEnsuring all customers are receiving high levels of customer service consistent with the Ace helpful brand.\n\nTraining, and monitoring employee progress based upon company standards and policy thereby creating a culture based on service.\n\nWillingness and capability to do any task required to maintain the business.\n\nOpen and close the store\n\nWork every other weekend\n\nKnowledge of overall store policies, procedures and goals\n\nOversee the tasks assigned and delegated to the various store team members\n\nSupervise in store personnel to insure optimum performance and amazing customer service\n\nGeneral housekeeping and be able keep the store in a safe condition for Team members and Customers.\n\nParticipate and sometimes lead the store meetings\n\nOversee and conduct inventory ordering, receiving, and store product placement\n\nAchieve sales and productivity goals as established by the General Manager including keeping gross margin at acceptable levels\n\nMaintain a safe working condition of store equipment and fixtures\n\nEnsure that end-caps, cross merchandising and feature displays are properly merchandised and maintained\n\nResolve customer claims and complaints in a manner that is timely, courteous and discreet\n\nAuthorize refunds in a manner that is consistent with company policy\n\nWork with the processing of hot sheets and price adjustments ensuring store bin tagging completed in a timely manner\n\nAttend and assist with mandatory store meetings\n\nThe ability to lift 50 pounds consistently, and to stand and walk for up to 9 hours during shift are required.\n\nQualifications\n\n2 years’ retail sales and management experience\n\nStrong background in customer service and leadership\n\nHardware background helpful but will train the right candidate\n\nExcellent interpersonal, communication and follow through skills\n\nExperience:\nRetail Management: 2 years (Preferred)\n\n________________________________________________________________________________\n\nAce Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond\n\nhardware: build a future, a purpose, and a community with us.\n\nAt Horn's Ace Hardware you have the opportunity to grow with the company in a fun and active work\n\nenvironment.\n\nWe are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.\n\n#J-18808-Ljbffr","datePosted":"2026-08-03T03:20:25.205Z","dateModified":"2026-08-03T03:20:25.205Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Point","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8c8da4d8bfbaddcf36ff8584"},"url":"https://jobsearcher.com/jobs/8c8da4d8bfbaddcf36ff8584"}}