{"schemaVersion":"jobsearcher.job.v1","id":"8b8a42ce4a89d8c727d60b14","url":"https://jobsearcher.com/jobs/8b8a42ce4a89d8c727d60b14","canonicalUrl":"https://jobsearcher.com/jobs/8b8a42ce4a89d8c727d60b14","title":"System Administrator I - Weekend shift","description":"Interviewing for a System Administrator I/Tier I Help Desk!\nTS/SCI with POLYGRAPH clearance necessary!\n\nAre you ready to make a meaningful impact with a company that values your technical ambition?\nJoin us and experience a company where your contributions truly make a difference!\n\nFriday-Monday, 6am - 4pm\n\nDescription:\nRespond to user inquiries via phone email, chat or ticketing systems.\nLog and track support requests using help desk ticketing systems.\nDiagnose and resolve technical issues to hardware, software and network connectivity.\nProvide step by step guidance to users for troubleshooting common problems.\nEscalate complex issues to second-level support or specialized teams, via ticketing systems.\nProvide guidance to less experienced professionals mentoring new hires and trainees when needed.\nInstall, configure, and update software on user devices.\nAsist with password resets account lockouts and access issues.\nSupport basic printer , scanner, and peripheral troubleshooting.\nHelp maintain inventory of IT assets.\nDocument and report solutions and procedures for recurring issues for leadership review.\nMaintain and report accurate records/tickets of support interactions and resolutions.\nContribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.\nAccurately create and submit tickets for users containing all needed information and troubleshooting steps taken.\nMaintain a professional and empathetic tone when dealing with users and co-workers.\nCommunicate technical information clearly to non-technical users.\nDocument and reply provide d updates on ticket status and possible resolutions.\nActively participate in team environment assisting co-workers when needed.\n\nRequirements:\n\nHS or GED with 10 years of experience. OR\nBS and 5 years of experience.\nMust have Customer Service and ServiceNow Ticketing experience.\n++Must already have an IAT level I certification.\nMust be a US citizen.\n\nSalary varies based on Years of experience: $85,500- $96,900\nA variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.\n\nCan apply to https://flashtg.com/flash-technology-careers\nor send resume to dmagruder@flashtg.com.\n\nSome of the benefits offered to Flash employees include:\n\n401(k) with 6% company match - VESTS IMMEDIATELY\nMedical Insurance\nDental Insurance\nVision Insurance\nLife and Disability Insurance\nComplimentary Identity Theft Protection\nTuition Reimbursement\nPaid Time Off\nReferral bonuses\nAnd more!\n\nAt Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!\n\nFlash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.\n\nApply to dmagruder@flashtg.com or through our website at\nhttps://flashtg.com/benefits-and-careers/\n\nComprehensive Benefits Package!\n6% 401K MATCH!\nGreat Referral Bonus Program!","company":"Flashtechnologygroupll","rawCompany":"flashtechnologygroupll","city":"Annapolis Junction","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:08:09.262Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"System Administrator I - Weekend shift","description":"Interviewing for a System Administrator I/Tier I Help Desk!\nTS/SCI with POLYGRAPH clearance necessary!\n\nAre you ready to make a meaningful impact with a company that values your technical ambition?\nJoin us and experience a company where your contributions truly make a difference!\n\nFriday-Monday, 6am - 4pm\n\nDescription:\nRespond to user inquiries via phone email, chat or ticketing systems.\nLog and track support requests using help desk ticketing systems.\nDiagnose and resolve technical issues to hardware, software and network connectivity.\nProvide step by step guidance to users for troubleshooting common problems.\nEscalate complex issues to second-level support or specialized teams, via ticketing systems.\nProvide guidance to less experienced professionals mentoring new hires and trainees when needed.\nInstall, configure, and update software on user devices.\nAsist with password resets account lockouts and access issues.\nSupport basic printer , scanner, and peripheral troubleshooting.\nHelp maintain inventory of IT assets.\nDocument and report solutions and procedures for recurring issues for leadership review.\nMaintain and report accurate records/tickets of support interactions and resolutions.\nContribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.\nAccurately create and submit tickets for users containing all needed information and troubleshooting steps taken.\nMaintain a professional and empathetic tone when dealing with users and co-workers.\nCommunicate technical information clearly to non-technical users.\nDocument and reply provide d updates on ticket status and possible resolutions.\nActively participate in team environment assisting co-workers when needed.\n\nRequirements:\n\nHS or GED with 10 years of experience. OR\nBS and 5 years of experience.\nMust have Customer Service and ServiceNow Ticketing experience.\n++Must already have an IAT level I certification.\nMust be a US citizen.\n\nSalary varies based on Years of experience: $85,500- $96,900\nA variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.\n\nCan apply to https://flashtg.com/flash-technology-careers\nor send resume to dmagruder@flashtg.com.\n\nSome of the benefits offered to Flash employees include:\n\n401(k) with 6% company match - VESTS IMMEDIATELY\nMedical Insurance\nDental Insurance\nVision Insurance\nLife and Disability Insurance\nComplimentary Identity Theft Protection\nTuition Reimbursement\nPaid Time Off\nReferral bonuses\nAnd more!\n\nAt Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!\n\nFlash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.\n\nApply to dmagruder@flashtg.com or through our website at\nhttps://flashtg.com/benefits-and-careers/\n\nComprehensive Benefits Package!\n6% 401K MATCH!\nGreat Referral Bonus Program!","datePosted":"2026-08-19T18:08:09.262Z","dateModified":"2026-08-19T18:08:09.262Z","hiringOrganization":{"@type":"Organization","name":"Flashtechnologygroupll","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Annapolis Junction","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8b8a42ce4a89d8c727d60b14"},"url":"https://jobsearcher.com/jobs/8b8a42ce4a89d8c727d60b14"}}