{"schemaVersion":"jobsearcher.job.v1","id":"8b79230ea229dac7a78ea734","url":"https://jobsearcher.com/jobs/8b79230ea229dac7a78ea734","canonicalUrl":"https://jobsearcher.com/jobs/8b79230ea229dac7a78ea734","title":"Senior Solution Engineer, Compute Systems","description":"Overview\nAs a Software Engineer in the NVEX Solutions Engineering team, you apply AI to triage and resolve customer issues for NVIDIA Enterprise products, including AI Enterprise, Omniverse, and vGPU. You collaborate with engineering, contribute to knowledge bases, and help evolve support tools and documentation. You own customer issues from start to finish, delivering impactful, technical solutions. The role blends product development with proactive customer support in a fast-paced AI-driven environment.\n\nCompensation / Benefitsequitycomprehensive benefits\nResponsibilitiesProvide direct support to NVIDIA Enterprise customers to resolve or advance issuesCollaborate with engineering teams, supplying logs, reproduction steps, and triage informationApply AI to create or update products and support toolsOwn customer issues from inception to resolutionDocument customer interactions to enhance the knowledge baseCreate, maintain, and version documentation for support processes and guidelinesApply agentic AI skills to solving customer issues and software developmentOccasional weekend/holiday support to assist customers\nKey requirementsBS in Computer Science, Electrical Engineering, or equivalent experienceAt least 10 years of software engineering experienceAI/ML expertiseProfessional-level communication, adaptable to audienceExcellent follow-up and organizational skillsProfessional communicationCalm under pressureProblem-solving mindsetAI/ML expertiseFamiliarity with NVIDIA AI Enterprise, Omniverse, and vGPUCUDA or GPU acceleration experience","company":"NVIDIA","rawCompany":"nvidia","city":"Somerville","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-09-15T05:11:03.839Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Solution Engineer, Compute Systems","description":"Overview\nAs a Software Engineer in the NVEX Solutions Engineering team, you apply AI to triage and resolve customer issues for NVIDIA Enterprise products, including AI Enterprise, Omniverse, and vGPU. You collaborate with engineering, contribute to knowledge bases, and help evolve support tools and documentation. You own customer issues from start to finish, delivering impactful, technical solutions. The role blends product development with proactive customer support in a fast-paced AI-driven environment.\n\nCompensation / Benefitsequitycomprehensive benefits\nResponsibilitiesProvide direct support to NVIDIA Enterprise customers to resolve or advance issuesCollaborate with engineering teams, supplying logs, reproduction steps, and triage informationApply AI to create or update products and support toolsOwn customer issues from inception to resolutionDocument customer interactions to enhance the knowledge baseCreate, maintain, and version documentation for support processes and guidelinesApply agentic AI skills to solving customer issues and software developmentOccasional weekend/holiday support to assist customers\nKey requirementsBS in Computer Science, Electrical Engineering, or equivalent experienceAt least 10 years of software engineering experienceAI/ML expertiseProfessional-level communication, adaptable to audienceExcellent follow-up and organizational skillsProfessional communicationCalm under pressureProblem-solving mindsetAI/ML expertiseFamiliarity with NVIDIA AI Enterprise, Omniverse, and vGPUCUDA or GPU acceleration experience","datePosted":"2026-09-15T05:11:03.839Z","dateModified":"2026-09-15T05:11:03.839Z","hiringOrganization":{"@type":"Organization","name":"NVIDIA","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Somerville","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8b79230ea229dac7a78ea734"},"url":"https://jobsearcher.com/jobs/8b79230ea229dac7a78ea734"}}