{"schemaVersion":"jobsearcher.job.v1","id":"8b385fe58d873351aebb7395","url":"https://jobsearcher.com/jobs/8b385fe58d873351aebb7395","canonicalUrl":"https://jobsearcher.com/jobs/8b385fe58d873351aebb7395","title":"Implementation Manager","description":"IMPLEMENTATION MANAGER\nPayTrace by North - Remote (Work hours start 9-10 am Eastern Time)\nTHIS INDIVIDUAL CONTRIBUTOR POSITION REQUIRES WORK EXPERIENCE IN THE MERCHANT CREDIT CARD PAYMENT PROCESSING INDUSTRY.\n\nPayTrace is seeking a skilled and motivated Implementation Manager to join the Merchant Operations team. This remote individual contributor role is responsible for overseeing the end-to-end onboarding experience for new merchants, managing B2B client integrations from sales handover through go-live, and ensuring a smooth transition to Client Services.\nThe ideal candidate brings a minimum 2 years of implementation or related customer support focused experience in merchant payment processing.\nThe Implementation Manager serves as the primary point of contact for merchants throughout onboarding, guiding them through the PayTrace gateway platform, ISV integrations, ERP connections, and interchange optimization setup, collaborating with Sales, Underwriting, and Client Services to deliver an exceptional merchant experience.\nWhat you'll do:\nServe as the primary point of contact for merchant implementations from sales handover through go-live and Client Services transition.\nIntake and onboard new merchant applications as the primary point of contact throughout the process.\nEnsure accuracy of system settings, hardware provisioning, and terminal activation for each merchant.\nResolve discrepancies and missing documentation prior to activation; escalate risks as needed.\nReview applications for accuracy, completeness, and compliance prior to underwriting.\nPerform quality checks on all submitted information and supporting documentation.\nGuide merchants through PayTrace system setup, ensuring they have the correct hardware and software for launch.\nTrack tasks and dependencies across concurrent implementations.\nSupport merchants through activation, confirming systems and payment processing are fully operational.\nFoster and maintain merchant relationships following the sales handoff, promoting long-term satisfaction and retention consistent with PayTrace’s 5-star service commitment.\nCommunicate proactively with clients, internal staff, and leadership, serving as a trusted advocate for merchants throughout onboarding.\nWhat we need from you::\nHigh School Diploma or equivalent with Bachelor's Degree preferred.\nMinimum 4 years of experience in implementation or a related customer-facing role within the merchant payment processing industry.\nExperience in payment processing, banking, credit card, ACH, or gateway environments.\nDemonstrated ability to manage multiple projects simultaneously and meet deadlines in a remote environment.\nExcellent written and verbal communication skills\nStrong organizational skills and the ability to prioritize effectively in a fast-paced, distributed work environment.\nAnalytical and problem-solving aptitude with experience identifying and resolving operational or compliance issues prior to merchant activation.\nSelf-starter with a proactive approach to relationship management and issue resolution with minimal in-person supervision.\nHands-on experience with payment gateway implementations, B2B onboarding workflows, or ISV/ERP integrations (PayTrace or comparable platforms a plus).\nHow to stand out (Preferred):\nUnderstanding of ISV partnership models, ERP integrations, and B2B accounts receivable automation.\nFamiliarity with interchange optimization strategies and Level II/III data processing.\nExperience with underwriting or compliance review processes in a payments or financial services context.\nExperience with project management and related tools.\nTravel Requirements: Up to 10%.\nWhat we offer:\nMedical, Dental, & Vision Coverage\nFlexible Paid Time Off\n401(k) + Match\nMental Health Support & Well-Being Program\nPaid Maternity & Paternity Leave\nEducation Assistance\nCompany-funded Lifestyle Spending Account\nSalary range: $70,000-$80,000\nPay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.\nPayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.\nAt North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.\nTo learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands","company":"North1","rawCompany":"north1","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-07-16T17:09:41.792Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"523910","title":"Miscellaneous Intermediation","slug":"miscellaneous-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"IMPLEMENTATION MANAGER\nPayTrace by North - Remote (Work hours start 9-10 am Eastern Time)\nTHIS INDIVIDUAL CONTRIBUTOR POSITION REQUIRES WORK EXPERIENCE IN THE MERCHANT CREDIT CARD PAYMENT PROCESSING INDUSTRY.\n\nPayTrace is seeking a skilled and motivated Implementation Manager to join the Merchant Operations team. This remote individual contributor role is responsible for overseeing the end-to-end onboarding experience for new merchants, managing B2B client integrations from sales handover through go-live, and ensuring a smooth transition to Client Services.\nThe ideal candidate brings a minimum 2 years of implementation or related customer support focused experience in merchant payment processing.\nThe Implementation Manager serves as the primary point of contact for merchants throughout onboarding, guiding them through the PayTrace gateway platform, ISV integrations, ERP connections, and interchange optimization setup, collaborating with Sales, Underwriting, and Client Services to deliver an exceptional merchant experience.\nWhat you'll do:\nServe as the primary point of contact for merchant implementations from sales handover through go-live and Client Services transition.\nIntake and onboard new merchant applications as the primary point of contact throughout the process.\nEnsure accuracy of system settings, hardware provisioning, and terminal activation for each merchant.\nResolve discrepancies and missing documentation prior to activation; escalate risks as needed.\nReview applications for accuracy, completeness, and compliance prior to underwriting.\nPerform quality checks on all submitted information and supporting documentation.\nGuide merchants through PayTrace system setup, ensuring they have the correct hardware and software for launch.\nTrack tasks and dependencies across concurrent implementations.\nSupport merchants through activation, confirming systems and payment processing are fully operational.\nFoster and maintain merchant relationships following the sales handoff, promoting long-term satisfaction and retention consistent with PayTrace’s 5-star service commitment.\nCommunicate proactively with clients, internal staff, and leadership, serving as a trusted advocate for merchants throughout onboarding.\nWhat we need from you::\nHigh School Diploma or equivalent with Bachelor's Degree preferred.\nMinimum 4 years of experience in implementation or a related customer-facing role within the merchant payment processing industry.\nExperience in payment processing, banking, credit card, ACH, or gateway environments.\nDemonstrated ability to manage multiple projects simultaneously and meet deadlines in a remote environment.\nExcellent written and verbal communication skills\nStrong organizational skills and the ability to prioritize effectively in a fast-paced, distributed work environment.\nAnalytical and problem-solving aptitude with experience identifying and resolving operational or compliance issues prior to merchant activation.\nSelf-starter with a proactive approach to relationship management and issue resolution with minimal in-person supervision.\nHands-on experience with payment gateway implementations, B2B onboarding workflows, or ISV/ERP integrations (PayTrace or comparable platforms a plus).\nHow to stand out (Preferred):\nUnderstanding of ISV partnership models, ERP integrations, and B2B accounts receivable automation.\nFamiliarity with interchange optimization strategies and Level II/III data processing.\nExperience with underwriting or compliance review processes in a payments or financial services context.\nExperience with project management and related tools.\nTravel Requirements: Up to 10%.\nWhat we offer:\nMedical, Dental, & Vision Coverage\nFlexible Paid Time Off\n401(k) + Match\nMental Health Support & Well-Being Program\nPaid Maternity & Paternity Leave\nEducation Assistance\nCompany-funded Lifestyle Spending Account\nSalary range: $70,000-$80,000\nPay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.\nPayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.\nAt North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.\nTo learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands","datePosted":"2026-07-16T17:09:41.792Z","dateModified":"2026-07-16T17:09:41.792Z","hiringOrganization":{"@type":"Organization","name":"North1","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8b385fe58d873351aebb7395"},"url":"https://jobsearcher.com/jobs/8b385fe58d873351aebb7395"}}