{"schemaVersion":"jobsearcher.job.v1","id":"8b04dc4df4ebcfd5bc1ddf7e","url":"https://jobsearcher.com/jobs/8b04dc4df4ebcfd5bc1ddf7e","canonicalUrl":"https://jobsearcher.com/jobs/8b04dc4df4ebcfd5bc1ddf7e","title":"Customer Service & Order Support Representative","description":"Full-Time | Monday–Friday | 7:00 AM–3:30 PM\nPay: $20–$23 per hour, depending on experience\nWe are looking for a reliable and organized Customer Service & Order Support Representative to join our team.\nThis is a full-time, long-term office position. The role involves helping customers by phone and email, following up on orders and shipments, communicating with freight carriers, and making sure customer and shipping issues are followed through until resolved.\nReliable attendance, punctuality, and consistent follow-up are very important for this position.\nResponsibilities\nAnswer incoming customer phone calls\nRespond to customer emails\nCheck, update, and follow up on orders and shipment tracking\nCommunicate with LTL freight and trucking companies\nFollow up on pickups, deliveries, delays, and delivery appointments\nAssist customers with order status, returns, and delivery issues\nFollow up on open customer and shipping issues until completed\nEnter and update information accurately in company systems\nPrepare and print order-related documents\nMaintain organized customer and order records\nAssist with general office and administrative tasks as needed\nWhat We Are Looking For\nReliable and punctual\nComfortable communicating with customers by phone and email\nGood written and verbal communication skills\nOrganized and able to keep track of multiple open tasks\nAble to follow up without needing constant reminders\nComfortable using email, web-based systems, and basic office software\nAble to learn new systems and procedures\nDetail-oriented and responsible\nAble to work independently and as part of a small team\nCustomer service, order processing, shipping, logistics, freight, or office experience is preferred, but we are willing to train the right person who is dependable and willing to learn.\nWe are looking for someone who wants a stable position, takes responsibility for their work, and follows tasks through to completion.\nPay: $20.00 - $23.00 per hour\nWork Location: In person","company":"Dmax","rawCompany":"dmax","city":"Fontana","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-12T13:27:39.308Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"},{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service & Order Support Representative","description":"Full-Time | Monday–Friday | 7:00 AM–3:30 PM\nPay: $20–$23 per hour, depending on experience\nWe are looking for a reliable and organized Customer Service & Order Support Representative to join our team.\nThis is a full-time, long-term office position. The role involves helping customers by phone and email, following up on orders and shipments, communicating with freight carriers, and making sure customer and shipping issues are followed through until resolved.\nReliable attendance, punctuality, and consistent follow-up are very important for this position.\nResponsibilities\nAnswer incoming customer phone calls\nRespond to customer emails\nCheck, update, and follow up on orders and shipment tracking\nCommunicate with LTL freight and trucking companies\nFollow up on pickups, deliveries, delays, and delivery appointments\nAssist customers with order status, returns, and delivery issues\nFollow up on open customer and shipping issues until completed\nEnter and update information accurately in company systems\nPrepare and print order-related documents\nMaintain organized customer and order records\nAssist with general office and administrative tasks as needed\nWhat We Are Looking For\nReliable and punctual\nComfortable communicating with customers by phone and email\nGood written and verbal communication skills\nOrganized and able to keep track of multiple open tasks\nAble to follow up without needing constant reminders\nComfortable using email, web-based systems, and basic office software\nAble to learn new systems and procedures\nDetail-oriented and responsible\nAble to work independently and as part of a small team\nCustomer service, order processing, shipping, logistics, freight, or office experience is preferred, but we are willing to train the right person who is dependable and willing to learn.\nWe are looking for someone who wants a stable position, takes responsibility for their work, and follows tasks through to completion.\nPay: $20.00 - $23.00 per hour\nWork Location: In person","datePosted":"2026-08-12T13:27:39.308Z","dateModified":"2026-08-12T13:27:39.308Z","hiringOrganization":{"@type":"Organization","name":"Dmax","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fontana","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8b04dc4df4ebcfd5bc1ddf7e"},"url":"https://jobsearcher.com/jobs/8b04dc4df4ebcfd5bc1ddf7e"}}