Front Desk

Job Description Description:Front Desk AgentTanglewood Resort – Pottsboro, TXTanglewood Resort is looking for friendly, energetic, and customer-focused individuals to join our Front Desk team! If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we would love to meet you.Position OverviewAs a Front Desk Agent, you will be the first impression for our guests and play an important role in providing outstanding customer service throughout their stay.Requirements:ResponsibilitiesWelcome guests with a positive and professional attitudeCheck guests in and out efficientlyAnswer phones and assist with reservationsProvide information about resort amenities and local attractionsHandle guest requests and resolve concerns professionallyProcess payments and maintain accurate recordsWork closely with other departments to ensure guest satisfactionQualificationsExcellent communication and customer service skillsPositive attitude and team-oriented mindsetAbility to multitask in a busy environmentBasic computer skills requiredPrevious hotel or customer service experience preferred, but not requiredFlexible schedule including weekends and holidaysWhy Join Tanglewood Resort?Fun and fast-paced work environmentOpportunity to grow within the hospitality industryWork with an amazing team dedicated to guest satisfactionEmployee discounts and resort perksApply today and become part of the Tanglewood Resort team!For more information or to apply, please contact:Theresa BrendemihlDirector of Human ResourcesTanglewood Resort903-462-7800