{"schemaVersion":"jobsearcher.job.v1","id":"89ab571e7e9e2582d18aae5a","url":"https://jobsearcher.com/jobs/89ab571e7e9e2582d18aae5a","canonicalUrl":"https://jobsearcher.com/jobs/89ab571e7e9e2582d18aae5a","title":"Shift Manager","description":"A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager’s absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager.\nEssential Duties and Responsibilities:\nEnsure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.\nControl shrinkage, waste, expenses, and payroll.\nEnsure appropriate cleanliness, sanitation, safety and staffing standards are maintained.\nReview restaurant trends and recommend and initiate changes for maximizing goals and objectives.\nEnsure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc.\nOpen and/or close the Restaurant\nAssemble and package orders according to the Wingstop standard\nAssist all other positions when necessary\nReceive, inspect, and sign/pay for deliveries in the GM’s absence\nPlace orders with vendors when necessary\nMaintain a current Operations Manual, and follow all procedures\nConduct a daily walk through and taste test of products at opening\nMake sure the time and temps are done every two hours\nEnsure that all products are fresh and prepared correctly\nKeep the flow of orders moving on time\nKeep the restaurant safe and clean for both the crewmember and the guest\nHandle guest issues in the GM’s absence\nAssist in keeping kitchen clean throughout the shift\nEnsure that all crewmembers are health safety conscious at all times\nPromote the Wingstop Brand and uphold the mandatory operating requirements\nKeep the Wingstop philosophy alive for crewmembers and guests\nSupport the other Brand Partners in your network\nEnforce the Wingstop uniform and jewelry policy\nAbility to thoroughly understand and follow instructions in how to use chemical cleaning products\nAny other responsibilities as assigned by General Manager.\nBrings problems to the attention of the supervisor; is willing to ask for help.\nIdentifies and introduces new ideas and solutions to create efficiency in the operation. • Represents the brand and department in a professional and polished manner at all times.\nRequirements:\nGuest service mentality; has a genuine desire to serve the customer.\nStrong verbal communication and listening skills.\nMaintains a calm, tactful demeanor when dealing with difficult situations.\nManages multiple projects and timelines with a sense of urgency and follow through.\nWell organized and detail oriented.\nExperience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability.\nAbility to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals.\nConsultative and coaching approach; tolerant of others’ viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results.\nStrong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management.\nAbility to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures.\nOngoing learner; exhibits insatiable curiosity and an interest in self improvement\nObtain ServSafe certification within first 90 days of job placement\nPHYSICAL SPECIFICATIONS:\nStanding/Walking - 100%\nSitting - 0%\nLifting - 15%, Frequently, varying from putting up the truck order to handling guest orders. Max weight of 50 pounds.\nCarrying - 10%, Frequently, varying from putting up the truck order to handling guest orders. Max weight of 50 pounds.\nPushing - 5%, Occasionally, varying from moving stations to arranging fry carts.\nPulling - 5%, Occasionally, while organizing products.\nClimbing - 2%, Occasionally, for filling the ice in beverage station.\nBalancing - 3%, Occasionally, while delivering orders, climbing, and handling materials.\nStooping - 3%, Occasionally, while cleaning the restaurant.\nKneeling - 3%, Occasionally, while cleaning the restaurant.\nCrouching - 4%, Occasionally, while cleaning the restaurant.\nCrawling - 0%\nReaching - 15%, Frequently, while arranging items in the restaurant as well as preparing orders.\nHandling - 20%, Frequently, while arranging items in the restaurant as well as preparing orders.\nTwisting - 15%, Frequently, while arranging items in the restaurant as well as preparing orders.\nOther - Must be able to smell and taste.\nCashier\nEXPOSURE SPECIFICATIONS:\nNoise\nSolitary work\nTemperature variance from -10 degrees to 85 degrees.\nWork at rapid pace\nKnives\nPotato slicer\nCarrot peeler\nHot grease\nAUDIO AND VISUAL:\nSight\nNear vision\nDepth perception\nSpeaking\nAbility to adjust focus\nColor vision\nFar vision\nPeripheral vision\nHearing OTHER:\nAccess/handle Company funds\nAccess to CONFIDENTIAL information\nAbility to communicate fluently in English - to communicate with employees, guests, and others due to business.\nDISCLAIMER: This job description is not an employment agreement or contract. The above information indicates the general nature and level of work performed by employees in this classification. It is not a comprehensive inventory of duties or and/or responsibilities. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.\nCan you meet the essential functions, physical, mental and other specifications of this job?\nJob Types: Full-time, Part-time\nPay: $14.00 - $16.00 per hour\nShift:\n10 hour shift\n8 hour shift\nDay shift\nWork Location: In person","company":"Wingstop","rawCompany":"wingstop","city":"Akron","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:32:15.081Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Manager","description":"A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager’s absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager.\nEssential Duties and Responsibilities:\nEnsure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.\nControl shrinkage, waste, expenses, and payroll.\nEnsure appropriate cleanliness, sanitation, safety and staffing standards are maintained.\nReview restaurant trends and recommend and initiate changes for maximizing goals and objectives.\nEnsure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc.\nOpen and/or close the Restaurant\nAssemble and package orders according to the Wingstop standard\nAssist all other positions when necessary\nReceive, inspect, and sign/pay for deliveries in the GM’s absence\nPlace orders with vendors when necessary\nMaintain a current Operations Manual, and follow all procedures\nConduct a daily walk through and taste test of products at opening\nMake sure the time and temps are done every two hours\nEnsure that all products are fresh and prepared correctly\nKeep the flow of orders moving on time\nKeep the restaurant safe and clean for both the crewmember and the guest\nHandle guest issues in the GM’s absence\nAssist in keeping kitchen clean throughout the shift\nEnsure that all crewmembers are health safety conscious at all times\nPromote the Wingstop Brand and uphold the mandatory operating requirements\nKeep the Wingstop philosophy alive for crewmembers and guests\nSupport the other Brand Partners in your network\nEnforce the Wingstop uniform and jewelry policy\nAbility to thoroughly understand and follow instructions in how to use chemical cleaning products\nAny other responsibilities as assigned by General Manager.\nBrings problems to the attention of the supervisor; is willing to ask for help.\nIdentifies and introduces new ideas and solutions to create efficiency in the operation. • Represents the brand and department in a professional and polished manner at all times.\nRequirements:\nGuest service mentality; has a genuine desire to serve the customer.\nStrong verbal communication and listening skills.\nMaintains a calm, tactful demeanor when dealing with difficult situations.\nManages multiple projects and timelines with a sense of urgency and follow through.\nWell organized and detail oriented.\nExperience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability.\nAbility to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals.\nConsultative and coaching approach; tolerant of others’ viewpoints. Ability to use persuasion and negotiation and other communication principles to influence results.\nStrong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management.\nAbility to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures.\nOngoing learner; exhibits insatiable curiosity and an interest in self improvement\nObtain ServSafe certification within first 90 days of job placement\nPHYSICAL SPECIFICATIONS:\nStanding/Walking - 100%\nSitting - 0%\nLifting - 15%, Frequently, varying from putting up the truck order to handling guest orders. Max weight of 50 pounds.\nCarrying - 10%, Frequently, varying from putting up the truck order to handling guest orders. Max weight of 50 pounds.\nPushing - 5%, Occasionally, varying from moving stations to arranging fry carts.\nPulling - 5%, Occasionally, while organizing products.\nClimbing - 2%, Occasionally, for filling the ice in beverage station.\nBalancing - 3%, Occasionally, while delivering orders, climbing, and handling materials.\nStooping - 3%, Occasionally, while cleaning the restaurant.\nKneeling - 3%, Occasionally, while cleaning the restaurant.\nCrouching - 4%, Occasionally, while cleaning the restaurant.\nCrawling - 0%\nReaching - 15%, Frequently, while arranging items in the restaurant as well as preparing orders.\nHandling - 20%, Frequently, while arranging items in the restaurant as well as preparing orders.\nTwisting - 15%, Frequently, while arranging items in the restaurant as well as preparing orders.\nOther - Must be able to smell and taste.\nCashier\nEXPOSURE SPECIFICATIONS:\nNoise\nSolitary work\nTemperature variance from -10 degrees to 85 degrees.\nWork at rapid pace\nKnives\nPotato slicer\nCarrot peeler\nHot grease\nAUDIO AND VISUAL:\nSight\nNear vision\nDepth perception\nSpeaking\nAbility to adjust focus\nColor vision\nFar vision\nPeripheral vision\nHearing OTHER:\nAccess/handle Company funds\nAccess to CONFIDENTIAL information\nAbility to communicate fluently in English - to communicate with employees, guests, and others due to business.\nDISCLAIMER: This job description is not an employment agreement or contract. The above information indicates the general nature and level of work performed by employees in this classification. It is not a comprehensive inventory of duties or and/or responsibilities. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.\nCan you meet the essential functions, physical, mental and other specifications of this job?\nJob Types: Full-time, Part-time\nPay: $14.00 - $16.00 per hour\nShift:\n10 hour shift\n8 hour shift\nDay shift\nWork Location: In person","datePosted":"2026-04-12T20:32:15.081Z","dateModified":"2026-04-12T20:32:15.081Z","hiringOrganization":{"@type":"Organization","name":"Wingstop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Akron","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"89ab571e7e9e2582d18aae5a"},"url":"https://jobsearcher.com/jobs/89ab571e7e9e2582d18aae5a"}}